Get matched with top septic tank pros in Great Valley, NY

"I had the absolute pleasure of working with Innovative Improvements, Inc., and I can confidently say that they are a top-notch company that goes above and beyond to make your home improvement dreams a reality. With over 16 years of experience in the business, they truly understand the ins and outs of what it takes to deliver exceptional results. One of the standout qualities of Innovative Improvements is their dedication to involving the customer in every step of the project. Tim, the owner, makes sure that your voice is heard, and your vision is understood. This collaborative approach creates a sense of ease and trust that is unparalleled. From the very beginning, I felt like a valued partner in the process, and it was clear that they were committed to making my project a success. Innovative Improvements takes their name seriously, and it shows in the innovative and unique solutions they provide. They tailor each project to the customer's specific needs, ensuring that the end result is a truly custom and exceptional improvement. Whether it's a small renovation or a major overhaul, they put their creativity to work to make your space extraordinary. What truly sets Innovative Improvements apart is their unwavering commitment to customer satisfaction. They consistently go the extra mile to not only meet but exceed your expectations and specifications. I was blown away by the attention to detail and the quality of work they delivered. Tim and his team are a class apart in the Ellicottville/Little Valley New York area. Communication is key in any project, and with Innovative Improvements, it was outstanding from start to finish. Tim and his team were always available to answer questions, provide updates, and address any concerns promptly. This level of responsiveness made the entire process seamless and stress-free. I have been so impressed with Innovative Improvements that I've recommended Tim and his team to friends and family multiple times. Their professionalism, expertise, and commitment to excellence are truly unmatched. If you're looking to turn your home improvement dreams into reality, don't hesitate to contact Tim at Innovative Improvements. They are the best in the business, and I couldn't be happier with the results they delivered for me."

"Very professional from the first phone call all the way through to completing the job at hand. Would definitely recommend. Job well done."

"Excellent company to work for. Fast and prompt service with excellent rates. Iâ ll use their services again for sure as well as recommending them to people I know."

"as advertised"

"Astar: S#!tshow Incorporated An absolute catastrophe from the moment I sent them money until they finally got their act together to finish the project four and a half months later (with mediocre results at best). Their ability to communicate was abysmal and they utterly failed to take any sort of meaningful responsibility several times over. They proved unable to track information both internally and especially coming from me (even by email!) and in the end seem not to have much of an understanding of the products they sell. The trouble initially arose from their failure to note the several times I told them I was in Putnam rather than Dutchess county. It turns out they're not licensed to work in Putnam, but rather than doing the right thing and telling me that so that we could find a solution, they gave me nebulous excuses about how there was a snag with the electrical permit and that it was going to take a little more time. They were quick to get some things installed (probably so I couldn't walk away from the contract if I learned what was really going on), but then were unresponsive and would only give me a runaround on when things would happen and never answered my questions fully. This issue almost screwed me out of a rebate as I had to tell them several times that I'm with NYSEG instead of Central Hudson before they got it right. Their initial timing estimate left me with the choice of shlepping diesel for a few weeks to keep my hot water running or dealing with 100+ gallons of fuel oil when the job was done, so I went with the former. That would've been easy if it had hit their early target of two weeks and a reasonable but manageable hassle at their late target of six. They left me cold for three unexpected months (Jan-Apr) during which I spent many hours and hundreds of dollars on diesel, firewood, and electric heaters (not to mention an astronomical electric bill). In compensation they took roughly $1200 off my $43000 bill, which feels about like getting a dollar tip on a $20 check. Along the way, there were other issues (such as their plan to leave the boiler "as a backup" for me to deal with despite my having told their sales rep point blank that my whole aim was to remove the boiler). The quality of work was OK, but by no means great. The vents they use are absurdly cheap, don't really open & close properly, and the control knob frequently comes out when I try to operate them. Information from the installation planning meeting was either ignored or changed on the fly but their technicians, and one of their guys gouged my mechanical room door while removing the old boiler tank (which would've been easily avoided with the extra minute's work to put a blanket over it) & didn't so much as apologize for it. On top of it all, I'm still finding trash from the job around my property. Finally, their design of the system doesn't allow different rooms to run different functions; an issue I never would have accepted if I'd known. (for what it's worth, that seemed a surprise to the technician who came back to address the non-functioning thermostat they initially left me with). Also: upon the end their last scheduled install day, and with zero warning that this was going to happen, the installer demanded that I pay the remaining $23000 balance right then and there as though everyone simply has that amount of cash in their checking account or available on their credit card at all times and would not leave until I put half on a card, only accepting the half payment because I could name issues they still needed to come back and fix. Jason, the rep that sold me the system in the first place was kind, courteous, and gave me lots of faith in that company. I don't believe that was misleading me intentionally, but I deeply wish that they'd sent someone less likable and more reflective of the way their company actually operates. They sell an image of professionalism that absolutely misrepresents them as a company. Listen to the complaints about their outlandish pricing and terrible service. Jason told me that Yelp offered to scrub the bad reviews for them for an exorbitant amount of money and to trust the other sites, but I can only conclude that it's a lot cheaper to manage your brand image on Angi and other, less ubiquitous review sites."

"very smoothly"