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    Verified backsplash installation services reviews

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Avatar for BARNABY BUILDERS LLC
BARNABY BUILDERS LLC
4.8(
27
)
Tile: Ceramic and Porcelain - InstallTile: Natural Stone (Granite, Marble, Slate, Quartz, etc) - Install

Serving Glens Falls, NY and surrounding areas

Approved

Super Service Award Winner

In business since 2017

Free estimates

Warranties offered

"Gene was a very sweet man. He showed up when he said he would and completed wiring our screen porch for a fan, installed the fan, and also replaced a screen door. His work is exceptional. However I was most impressed that he did what he said he was going to do. I have had way too many bad experiences of contractors not showing up after the estimate. Thank you Gene!"
Screen Porch Outside
Screen Porch Inside
Cedar Shake Wall
Custom Shower
In Progress

+3

Response time7 hrs
Recommended by46%of homeowners
Avatar for SE Kitchens & Baths Inc.
SE Kitchens & Baths Inc.
4.1(
22
)
Tile: Ceramic and Porcelain - InstallTile: Ceramic and Porcelain - Install - For BusinessTile: Natural Stone (Granite, Marble, Slate, Quartz, etc) - Install

Serving Glens Falls, NY and surrounding areas

Approved

In business since 2011

Free estimates

Credit card accepted

"

Based on the many Angie's List positive reviews and Angie's List awards given to this vendor, I decided to go with them and not get additional quotes. My gut told me otherwise, and I should have listened. I am pleased with the overall result, however; it just took some aggravation to get to that point. I have been reluctant to post this review, but as an Angie's List member I feel at least obligated to do so.

Perhaps I expect too much from contractors, holding a countertop fabricator I employed last October as the "gold standard" of quality, professionalism, responsiveness, cleanliness, and a positive attitude. With SE Kitchens I felt an overall negative attitude, and I think it carried over into the work. Skip, the owner, and two other men arrived in three separate trucks. Two of the trucks backed over two of my orange driveway-marker sticks, and I knew then we were off to a bad start. Although they took care to lay down heavy drop cloths across all my floors, they still left debris, from those cloths, that I had to clean up. After they left, I discovered I had quite a bit of bathroom cleaning to do. There were black marks on the side of the toilet, black marks on my white floor tile (I panicked when I saw what looked like a tile crack, but fortunately it was not), and debris on the floor of the linen closet. There were dirt marks (like dirty fingerprints) on my new white cabinet. There were dirt marks on part of a replaced chair railing. I could clean all that myself (and did), but then I started to notice that the applied caulk was not only in the seams of the granite (as it should be!), but on the horizontal surface itself in many places. The caulk was simply applied with a lack of attention to detail (my opinion). Though the caulk is clear, it is not invisible. There is white caulk that was spread too wide between the replaced chair railing and the painted wall above it. (I will have to attempt to paint over that strip of caulk.) Finally, the black gasket under the fixture is crooked. The gasket issue is an aesthetic thing and I notice it. But since the granite, too, is black, it's not as offensive as it otherwise could be. After all that, I discovered three tiny nicks along the edge of the granite, and I was quite concerned about those. (It turns out they are not going to create a problem.)

On a positive note, I was pleased to see Skip take extra precaution when he used a torch to work on the plumbing in the wall!

The height of the cabinet I bought from him is 34-1/2" - an unpleasant discovery when I saw it being installed in my bathroom! I had expected the usual 30" height, and panicked when I saw how high it is. Skip replied that "Nobody buys 30" anymore; no more back-breaking." (I.e., I won't have to bend over so much when using the sink. True, but I'm 5' 9", and I wonder how a person 8 or 9 inches shorter would respond.) In any case, I was not given a choice. I was not aware there are two different heights available. Another positive note: unlike the saleswoman who I encountered on my first visit, Skip did a terrific job helping me with the selection process of the cabinet and top. He worked with me to keep the cost down to a level with which I was comfortable, and which really did give me what I wanted and needed.

Now, based on how I generally felt through this entire experience I was very uncomfortable with the idea of calling Skip to complain about the caulking and the nicks. I did finally call, but it was not returned. I called again several days later, and, Skip being there, took my call. He was very responsive and came to my house -- I think the next morning. He didn't give me any grief about it, as I had somewhat feared. He was pleasant, assured me the nicks were not an issue, and I am satisfied. He removed the excess caulk, and showed me that all it takes to remove it is a single-edge razor blade. "You can use [granite] as a cutting board," he then told me. (This is my first-ever granite piece and did not know what I can and cannot do to it.)

In the end, as I indicated at the beginning of this review, I am very pleased with my new vanity. The black granite itself adds a lot of class to my bathroom, replacing a pedestal sink that offered minimal surface space and, of course, no storage space.


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Additional Photos
Bathroom Remodel
Bathroom Remodel
Bathroom Remodel
Bathroom Remodel

+3

15 neighbors recently requested a quote
Recommended by47%of homeowners
Bowen Ridge Construction
5.0(
8
)
Tile: Natural Stone (Granite, Marble, Slate, Quartz, etc) - InstallTile: Natural Stone (Granite, Marble, Slate, Quartz, etc) - Install - For Business

Serving Glens Falls, NY and surrounding areas

Approved

In business since 2016

Free estimates

Warranties offered

"Fantastic! Bowen Ridge Construction has a great team! They know how to get the job done! They get right to the task and do an amazing job. We were amazed as to how much they were able to accomplish in the time frame that they had! Quality work. Highly recommend! Can’t wait for them to be back for our next renovations!"
Remodeling - Kitchen & Bathroom Project
Remodeling - Kitchen & Bathroom Project
Remodeling - Kitchen & Bathroom Project
Remodeling - Kitchen & Bathroom Project
Remodeling - Kitchen & Bathroom Project

+106

3 neighbors recently requested a quote
Recommended by100%of homeowners
Avatar for Drew's Driveways and Landscaping
Drew's Driveways and Landscaping
3.8(
16
)
Tile: Natural Stone (Granite, Marble, Slate, Quartz, etc) - InstallTile: Natural Stone (Granite, Marble, Slate, Quartz, etc) - Install - For Business

Serving Glens Falls, NY and surrounding areas

Approved

In business since 2019

Free estimates

Warranties offered

"Drew provided an estimate and explained the options in different materials. We are very happy about the job he did. Our parking lot is no longer a mud pit. If ypu want integrity, a job done right and on time, hire Drews Driveways."
New crushed slate driveway
New crushed slate driveway
New crushed slate driveway
Regrading and resurfacing driveway
Regrading and resurfacing driveway

+117

Response time1 day
7 neighbors recently requested a quote
Recommended by92%of homeowners
A New View Renovation and Construction Services LLC
New to Angi
Tile: Ceramic and Porcelain - Install

Serving Glens Falls, NY and surrounding areas

Approved

In business since 2022

Free estimates

Offers commercial services

We pride our company on reliability, great communication, integrity, and quality work. We are experts in our trade and will do our best to keep you as educated as we can on your particular task or project. We look forward to earning your business!\n

6 neighbors recently requested a quote
Avatar for Farr Construction Co.
Farr Construction Co.
5.0(
8
)
Tile: Ceramic and Porcelain - InstallTile: Ceramic and Porcelain - Install - For Business

Serving Glens Falls, NY and surrounding areas

In business since 1987

Emergency services offered

Roofing and construction services. More than 32 years of roofing and construction experience. We pride ourselves on providing exceptional service and ensuring peace-of-mind to each customer. Call to schedule your free estimate or learn more today!

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+2

Recommended by100%of homeowners
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Backsplash Installation questions, answered by experts

It’s easiest to start from an edge as it gives you a straight line. A problem may arise if your edge doesn’t line up perfectly, in which case it’s best to start from the center. Some think that starting tile from the center adds a focal point in the center of the hearth. 

Larger tiles can be difficult to install because they’re heavier and bulkier than their smaller counterparts, which makes them harder to haul around and put in place. Plus, if you don’t install the tiles correctly, they could crack or break. For these reasons, it’s best to hire a professional for large-format tile installation.

You cannot tile directly over hot mop waterproofing because tile requires a smooth, solid surface to adhere properly. Additionally, the shower bed pan needs to be raised and sloped toward the drain to prevent water from pooling. However, you can hot mop and apply a sloped mortar bed over the top (to which the tile can then be adhered). 

No, when done correctly, removing the tile shouldn’t damage the subfloor. However, if there was pre-existing damage to the subfloor from standard use or lack of maintenance, the subfloor may need repairs. For example, if the contractors notice mold growth on the subfloor or an uneven surface, you may need more extensive services before installing new tile.

If you DIY tile removal, remove the tiles one step at a time, individually removing the tile, grout, and mortar to prevent unnecessarily damaging the subfloor. Depending on the age of your home, consider having a professional inspect the subfloor to ensure it’s in good enough condition to lay new tile.

The grout shade you choose comes down to personal taste and preference. A darker grout will give you a more dramatic and noticeable contrast with the tile around it; however, lighter grout helps create a more uniform look when blending the colors together. Additionally, a darker grout combined with a patterned tile could be overwhelming to the eye, while lighter grout makes the pattern stand out as the main focus.

The Glens Falls, NY homeowners’ guide to backsplash installation services

From average costs to expert advice, get all the answers you need to get your job done.