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"We had a delivery truck knock over the pedestal with 4 mailboxes on it in our townhouse subdivision. He was very professional and prompt. He came when he said he would and was done in one day. Highly recommend him."

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Based on the many Angie's List positive reviews and Angie's List awards given to this vendor, I decided to go with them and not get additional quotes. My gut told me otherwise, and I should have listened. I am pleased with the overall result, however; it just took some aggravation to get to that point. I have been reluctant to post this review, but as an Angie's List member I feel at least obligated to do so.

Perhaps I expect too much from contractors, holding a countertop fabricator I employed last October as the "gold standard" of quality, professionalism, responsiveness, cleanliness, and a positive attitude. With SE Kitchens I felt an overall negative attitude, and I think it carried over into the work. Skip, the owner, and two other men arrived in three separate trucks. Two of the trucks backed over two of my orange driveway-marker sticks, and I knew then we were off to a bad start. Although they took care to lay down heavy drop cloths across all my floors, they still left debris, from those cloths, that I had to clean up. After they left, I discovered I had quite a bit of bathroom cleaning to do. There were black marks on the side of the toilet, black marks on my white floor tile (I panicked when I saw what looked like a tile crack, but fortunately it was not), and debris on the floor of the linen closet. There were dirt marks (like dirty fingerprints) on my new white cabinet. There were dirt marks on part of a replaced chair railing. I could clean all that myself (and did), but then I started to notice that the applied caulk was not only in the seams of the granite (as it should be!), but on the horizontal surface itself in many places. The caulk was simply applied with a lack of attention to detail (my opinion). Though the caulk is clear, it is not invisible. There is white caulk that was spread too wide between the replaced chair railing and the painted wall above it. (I will have to attempt to paint over that strip of caulk.) Finally, the black gasket under the fixture is crooked. The gasket issue is an aesthetic thing and I notice it. But since the granite, too, is black, it's not as offensive as it otherwise could be. After all that, I discovered three tiny nicks along the edge of the granite, and I was quite concerned about those. (It turns out they are not going to create a problem.)

On a positive note, I was pleased to see Skip take extra precaution when he used a torch to work on the plumbing in the wall!

The height of the cabinet I bought from him is 34-1/2" - an unpleasant discovery when I saw it being installed in my bathroom! I had expected the usual 30" height, and panicked when I saw how high it is. Skip replied that "Nobody buys 30" anymore; no more back-breaking." (I.e., I won't have to bend over so much when using the sink. True, but I'm 5' 9", and I wonder how a person 8 or 9 inches shorter would respond.) In any case, I was not given a choice. I was not aware there are two different heights available. Another positive note: unlike the saleswoman who I encountered on my first visit, Skip did a terrific job helping me with the selection process of the cabinet and top. He worked with me to keep the cost down to a level with which I was comfortable, and which really did give me what I wanted and needed.

Now, based on how I generally felt through this entire experience I was very uncomfortable with the idea of calling Skip to complain about the caulking and the nicks. I did finally call, but it was not returned. I called again several days later, and, Skip being there, took my call. He was very responsive and came to my house -- I think the next morning. He didn't give me any grief about it, as I had somewhat feared. He was pleasant, assured me the nicks were not an issue, and I am satisfied. He removed the excess caulk, and showed me that all it takes to remove it is a single-edge razor blade. "You can use [granite] as a cutting board," he then told me. (This is my first-ever granite piece and did not know what I can and cannot do to it.)

In the end, as I indicated at the beginning of this review, I am very pleased with my new vanity. The black granite itself adds a lot of class to my bathroom, replacing a pedestal sink that offered minimal surface space and, of course, no storage space.

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"Great install. Had a bad basement floor. They were able to work around it."

"Fantastic! Bowen Ridge Construction has a great team! They know how to get the job done! They get right to the task and do an amazing job. We were amazed as to how much they were able to accomplish in the time frame that they had! Quality work. Highly recommend! Can’t wait for them to be back for our next renovations!"

"Drew provided an estimate and explained the options in different materials. We are very happy about the job he did. Our parking lot is no longer a mud pit. If ypu want integrity, a job done right and on time, hire Drews Driveways."

"Justin and his crew did a fantastic job redoing my bathroom, removing my chimney as well as redoing my kitchen ceiling after damage done tom my home."

"Very well. If you use a sink that is not purchased from Pacific Tile (stainless only), be sure it is available early on in the installation process, to ensure it can be installed."

"Our experience with Kitchen and Bath World was excellent; we are completely satisfied. We had two full bathrooms completely re-done as well as new kitchen counter tops and laminate flooring installed. Emily LaRose, the designer, is the consummate professional designer. She has a firm grasp of design concepts and gave us functional and beautiful designs. She is a skillful communicator, equally strong at explaining choices and listening to and addressing our concerns or preferences. Emily kept the projects on track and made herself available for our questions. Our initial choice for laminate flooring for the kitchen was discontinued by the manufacturer. Emily immediately contacted us, and we met. She presented other recommended choices that would work with our counter top choice and existing cabinetry. We ended up with beautiful flooring and an on-schedule installation. Emily visited our home throughout the projects and always answered our phone calls and emails promptly. She was extremely helpful and easy to work with throughout the entire process. Further, all the other Kitchen and Bath World staff we met were very helpful, and we felt completely comfortable having them in our home. Greg, the lead installer, has an outstanding work ethic and outstanding construction / remodeling skills. Greg did meticulous work, and our home was always left in pristine condition at the end of the day. We will be recommending Kitchen and Bath World to our family and friends!"

"They were on time, very courteous and very professional. I will definitely use their service again when the young man Brian was here. He also mentioned that he does Tile and grout cleaning. We set up another appointment to have them back to do that. Also, the carpets look brand new again these people seem to really care about what they’re doing. Thank you again."

"Everything went as discussed. Communication was excellent as we went along. Also asked for new mailbox & removal of old one."