Get matched with top backsplash installation pros in Chestertown, NY

"Gene was a very sweet man. He showed up when he said he would and completed wiring our screen porch for a fan, installed the fan, and also replaced a screen door. His work is exceptional. However I was most impressed that he did what he said he was going to do. I have had way too many bad experiences of contractors not showing up after the estimate. Thank you Gene!"

We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer’s needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.

"Joe and his team put a beautiful addition on to my house. He did a great job of communicating and worked with us on pricing throughout. I would recommend him without hesitation."

"Very well. If you use a sink that is not purchased from Pacific Tile (stainless only), be sure it is available early on in the installation process, to ensure it can be installed."

"Brian and his father cleaned two carpets and our living room furniture and did a phenomenal job. We have four dogs so as you can imagine the cleaning was needed! They took their time and made sure everything looked good as new (I almost forgot how light my sofa was!) and that smells were eradicated. Brian is professional, friendly and does high quality work. I will definitely hire him again! (And I learned that he and his father also do grout and tile cleaning and repair!)"

"So far everything went well. We have to wait for a big big rain to see if the leaks were repaired."

"Came as scheduled. Installed new heater in restricted space. Did a great job."

"replaced bathroom floor and reinstall bathroom fixtures"

"Project was to rebuild an open-air shingled roof that had deteriorated over time that covered a patio. The primary purpose of this roof was to keep water off the patio and away from the house as well as allowing usage of the patio in foul weather. The roof had extended over the semi-attached flat roof garage enough so that any water that went over the edge on that side, landed on the garage roof, past the curved tile of the parapet wall of the garage. Remediation of the structure required replacing the supporting 4x4 columns and header they supported to a double 2x8 header. This along with other aspects of the job was done very well. However, Quality Q rebuilt the roof shorter than the original by 6” so now, water that runs off the edge on the garage side falls on the curved tile of the parapet wall of the garage and drips down onto the patio. This dripping occurs along the entire length of the wall of the garage including over the doorway leading into the garage. I contacted Quality Q several times about this via text message. After the first message, Quality Q came to look at the issue and we both agreed that a simple piece of trim would redirect the water onto the garage roof solving the problem. Quality Q promised to come back and take care of it shortly. Unfortunately, this never happened. A text a short time later was met with “been busy, will get there” but again nothing came of it. An email from Angies List several months later reminded me that this issue was never resolved. I again contacted Quality Q via text message, and they were a bit arrogant about the issue forcing me to remind them that they had already reviewed the issue and agreed that a fix was possible and would take care of it. Quality Q blamed me for not allowing them to alter the roof design and close this area that provided air circulation. I reminded them that this opening had always been there and never caused any issue until now, after the roof was shortened. They have never returned to remedy this issue."

"I needed new high hats and smart lights installed in my bedroom and he did just that, with exceptional quality and was always polite and professional."