Get matched with top insulation pros in Dunkirk, NY

"All went well I had an asphalt roof replacement done. The job went very well smoothly they showed on time for the job with a dumpster and enough crew to complete the job in an impressive one day and a cleanup. My contact was Matthew Gritzke and he was well versed in what needed to get done. And had a dumpster and all supplies needed to complete it"

"I had my walls done in 2024. I ended up removing one wall for a remodel and found the wall had limited insulation from USA Insulation. I called them and they came out and look at it and did a thermal image. They said that a wire mess in the one room caused the wall to not be filled. They should have known there was an issue. I questioned the rest of the house and they said the thermal image showed no heat loss. I doubted them and they said they could drill holes in every room. I drilled three holes on the outside of my living room. One showed insulation but did not fill the cavity. The other two did not show any insulation that the thermal image did not catch. They offered me $250 for the one room. They have not responded to 2 emails and 2 phone calls after I found issues in the living room. They said they would make it right and told the BBB they would make it right and I have not heard from them for 3 months."

"Glen arrived at my house promptly. He was personable, friendly, professional and very thorough. I originally was interested in having insulation blown in to the exterior walls. Glen evaluated my home. He and recommended that I concentrate on insulating the upper area of my home, as I no longer had any insulation in that area. The other contractors that came to my home never said anything about my existing issues, they just quoted a price for the blown in insulation. So I knew Glen was the person for the job. He identified my immediate need. I highly recommend Glen and his crew for your insulation needs. Thanks Glen."

"We hired Angelo's spray foam and Russ a terrible job installing the spray foam you missed spots throughout the ceiling everywhere. We sent him pictures showing him spots he missed and spots that weren't as thick as what we paid for. He agreed that the quality of work was terrible and said he would come and fix it. After 12 weeks of not showing up and making up excuses of why he can't get here, he eventually told us he's not going to fix it. My wife and I filed a lawsuit against him. Too tired to redeem our money to pay another company to come and fix his work. Would not recommend this company"

"The owner of Your Way Home Improvement came to give us an estimate on August 17th to inspect and repair our soffits to keep pests out. He showed us a piece of ripped off notebook paper with the estimate on it and asked for a $1,000 deposit for a job that would be approximately $1,900. Because we had had such a difficulty time trying to find someone to do the job, we foolishly wrote a check for the $1,000 without a formal contract. Mr. Hedrick told us that he would start the job either Friday the 19th or Monday the 22nd. The check cleared our account on the 19th but we still had not heard from Mr. Hedrick. On Monday the 22nd, I texted Mr. Hedrick to ask when he planned to begin work. He responded that he had just gotten his phone back, that his brother was helping him on the job because he had a truck to carry the equipment and it shouldn't be much longer. I thanked him and told him we were getting nervous; he responded that there was no need to be nervous. On the 25th I texted Mr. Hedrick again asking for a start date. He stated that he had just messaged his brother and would get back to us as soon as he received a response. On Monday the 29th I texted Mr. Hedrick requesting our $1,000 deposit be returned as soon as possible and we would find another contractor to do the job: no response. I texted again on the 30th and received no reply. Mr. Hedrick did respond to BBB stating that he would contact us to remedy the situation; I responded that all we wanted was our money back. No response to BBB following this. My understanding was that at one time he was a very good contractor; such a shame that this is no longer the case."