About us
SPRAY FOAM INSULATION EXPERTS We began in 1982 as a privately owned and operated business, concerning ourselves primarily with the homeowners of existing poor performance homes as well as builders of new construction facilities. Since 1982 Superior Insulation has been on the forefront of cutting edge insulation products here in Western New York - from the shores of Lake Erie to the capital of Albany, from the Northern Tip of Lake Ontario to the bordering cities of Pennsylvania, Superior Insulation has got you covered. Our extensive background in construction and trades provides us with the additional tools necessary to analyze and isolate poor performance issues on existing buildings along with the ability to help design state-of-the-art new ones. We provide a wide array of spray foam insulation systems with certified technicians for open cell, closed cell and hybrid spray foam insulation allowing for both short and long term savings.
Business highlights
42 years of experience
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.010 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 80% | ||
| 0% | ||
| 0% | ||
| 0% | ||
| 20% |
Filter reviews by service
Showing 1-10 of 10 reviews
Dawn S.
Apr 2022
Spray Foam Insulation Installation
Jim went above and beyond. We have a cathedral ceiling that had to come down in order to do the spray foam. He hooked us up that night with a carpenter that could do the work. Provided a quote for all before leaving, and then coordinated all of the work to minimize the length of our disruption. There was also some damage done by accident and they made sure it was repaired.
Skip H.
Oct 2021
Spray Foam Insulation Installation
One time, great work and reasonably price, outstanding clean up.Would recommend them to anyone.
Shawn F.
Oct 2021
Spray Foam Insulation Installation
The sales rep (Jay) was very knowledgeable with the product. The crew was great. They did a fantastic job. I would hire them again.
Ryan A.
Feb 2021
Spray Foam Insulation Installation
Would have rated this company lower because I had an issue with the install, and scheduling delays; but the owner was amazing. Not only did he take the time to explain fully the different products (what I needed and why). He was able to locate the problems I had and gave me a solution for those problems. He did not hesitate to personally resolve the concerns and issues I had.
Craig M.
Sep 2020
Spray Foam Insulation Installation
He took money from me. Now we are in court.
Peter P.
Mar 2019
Spray Foam Insulation Installation
Do not go with this company. They sprayed when it was 8°. The foam didn't adhere well at all and now I'm going through hell with them and the manufacture. This is what I wrote to superior and thermoseal. March 5th, 2019 I had Superior installation, spray Thermoseal 1200 on the roof deck, and gabel ends of my barn. I am writing to you because I have concerns of density irregularities, poor adhesion, cracks, voids and delaminions. On the day of the installation, the temperature ranged from 8-11 degrees, and the humidity ranged from 57%-68%, which I have included a weather data sheet of March 5th, 2019. (See attached) Upon further research of the physical properties from the thermoseal website, my substrate should have been 40 degrees or warmer. To my knowledge, there were no humidity, or temperature checks on the substrate while installing. According to the website, the spray form should be an amber color, mine is a off-white yellowish color. (See attached) I am providing you my contract, and test samples to clarify that what I agreed on is what I paid for. Jim from Superior told me that this was 60% closed, 40% open foam which is contradictory to the specifications on the website. This is suppose to be a semi ridged, medium density foam, and it makes me nervous when I can easily press my finger through to the substrate. After testing the foam samples, I hope you will be able to tell my R value per inch, the density of the foam, if the chemical mixture was correct, and if this was installer error or manufacture defects. I am also sending a copy of this to Jim at Superior, when he came for a site visit he was unconcerned, and his remedy was to fill with a can of grate stuff. I would like to register for a warranty, can you please inform me on how to do so? The website stated that the open cell content is 97% or more, and another page on the site said 50% or more. Can you help me understand the difference?
Response from Williamstown Construction Superior Insulation
"Under the "My Profile" tab above are pictures posted of Peter P. [Consumer name withheld at their request] project. Mr. P.was given a quote to install 2 lb. closed cell foam on his project at his request which he declined stating it didn't fit within his budget. He also inquired with us as to whether or not there was a way we could insulate the project and still meet his budget requirement. He was given an alternative quote to use 1.2 lb. spray foam at an increased thickness which would match the R-Value of the first quote but still fall within the parameters of his budget. The project was sprayed on a cold day in March. A few days after the project was completed Mr. P. called me with concerns. I went back out to his project to review the work. At that time I took pictures of the project including two of the three small areas which needed attention. These 3 areas comprise less than 1% of the job. I explained to Mr. P. that this happens from time to time during cold weather application, that I did not see any cause for great alarm as it is covered under warranty and I would be happy to send the crew back out to make repairs. To date I have been nothing but courteous to Mr. P. and I have made no less than 6 attempts via telephone or voicemail message to come out and repair the 3 small areas that need to be addressed all of which have unfortunately been refused by Mr. P. To put things into perspective, Mr. P.s job consisted of 1152 square feet of area to be sprayed at 2 1/2" thickness. The areas that need to be repaired consist of less than 3 square feet of total area. Today upon seeing this review I have again called Mr. P. requesting to come back out to make repairs at no charge as they are covered by our warranty. I have not nor will I request that this bad review be removed. I would much rather have my potential customers understand that none of us are perfect which is why for 3+ decades we have always warrantied our work. It is there for your protection and we honor it. Sincerely, James Hottum, Vice President."
Garry J.
Oct 2018
Spray Foam Insulation Installation
Quick and efficient-price was very competitive. Would hire again.
Richard P.
Aug 2018
Spray Foam Insulation Installation
Great job and got in and out quick. Ended up getting combination closed and open cell foam for what other guys were charging for just open. Staff from the estimators to the office, to the installers was great too!
Gale P.
Sep 2016
Spray Foam Insulation Installation
Company very knowledgeable of product and where it needs to be applied. Professional at all times. Employees were professional, courteous and made sure work was done to my satisfaction. Site left clean upon comletion of work done
Craig M.
Feb 2016
Spray Foam Insulation Installation
They are excellent. as matter of fact Jim came over to my house and he found a significant problem in my roofing and for a significant amount he was able to do my roofing and insulation.
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
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FAQ
Williamstown Construction Superior Insulation is currently rated 4.1 overall out of 5.
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: Closed
Sunday: Closed
Williamstown Construction Superior Insulation accepts the following forms of payment: CreditCard
Yes, Williamstown Construction Superior Insulation offers free project estimates.
No, Williamstown Construction Superior Insulation does not offer eco-friendly accreditations.
No, Williamstown Construction Superior Insulation does not offer a senior discount.
No, Williamstown Construction Superior Insulation does not offer emergency services.
No, Williamstown Construction Superior Insulation does not offer warranties.