Get matched with top heating and air conditioning pros in Dunkirk, NY

"Good Service"

"He was very professional and came too fix my kitchen sink that was leaking. Ended up replacing all the piping and new strainers. Very pleased with the work!"

"Very great company to work with. They were very flexible and worked with me over several months to quote various options and come to a decision on our geothermal system. They were knowledgeable about all the tax breaks and did a great job installing the system!"

"Excellent, no problems. My car was new the first year I used the service and there has never been any damage during the transports. The men picking up and delivering the car have always been pleasant and cooperative. Both Ely and Guy at United Transport has been highly responsive to my needs. I would highly recommend this company."

"Beware of shipping issues with this company. Ordered an ice maker installation kit on 10/10/25. Shipping was due no later than 10/20 according to company and FedEx tracking. FedEx tracking showed the package at their facility for 8 days without moving beginning on 10/15. Called FedEx 3 times. Each time they said they cannot find package and I have to contact shipper. Shipper has to make a claim, they will not mark it as lost. Called Appliance Parts Pros twice. Each time they say FedEx has to mark package lost before they will do anything. They also state they have to wait 14 days from them before doing anything because of their contract with FedEx. I don't care about their contract, I want what was ordered and paid for. Just going in circles with them and FedEX. If they shipped after 14 days it would be 22 days from that point, 32 days from the date of order if they shipped it that day. There was a deadline for installing this part before tenants arrive. They did not care, would not m"

"It was not bad. They were a little bit pricey. They were very professional."

"This is the first online review I've ever written -- my experience with this company was that bad. Three aspects that deserve attention: 1) I placed an order and tried to cancel six minutes later. Turns out they don't accept cancellations. 2) I couldn't find a phone number, so I had to work the return/refund by email. The exchange was painful -- so unhelpful I felt like I was interacting with a bad chatbot. 3) I ended up eating shipping costs (expected) and got hit for a 50% restocking fee (unexpected) because I refused the package instead of paying to ship it back. Didn't matter that it went to the correct address, was clearly labeled, and had prior return authorization. So I ended up with a $21 refund on a $60 order, and a lesson learned about where not to buy appliance parts."

"It's been years now and I'll never forget how wonderful the folks at Warm & Fuzzy were! Our ancient oil heating system was spitting out soot & had become so cost prohibitive that it was cheaper to simply run our electric space heaters all day. Even then, the cold in our little log home was so bad that we sent our godson to stay with his grandmother while we stayed holed up in our bedroom. The water heater was so bad that the shower would start to cool down after 3 minutes & be ice cold in 5. W & F not only helped us get the financing we needed, but since we teach, they agreed to start installing on our Christmas break so we'd be warm for the holiday! By then, my husband had come down with the flu & I was just starting to feel feverish & sick myself. They STILL came, despite my warnings! They had to reroute our duct work and everything, and I'm certain they let themselves out when they finished, since neither of us remember the moment they left! :-) I have no idea if they ended up catching what we had, but they checked back in with us to make sure we were okay, both physically and with the job they did on the system."

"They did a great job in a a very satisfying time period. Picked up the mess and we're verify accommodating. Price was totally acceptable."

"Great! Professional! They were on time and a hard working group. I will be hiring them again."