Mark's Dryer Vent Cleaning

Hired Mark to clean dryer vents as we had a clog. He did state that it wasn't installed properly, with parts only held up with installation, and a couple sections come apart. There was a burning smell from my dryer, which never happened before, and he stated I needed to call an appliance repairman for that, but that the vents were fixed and clean from dryer to outside vent. (His website states you will receive before/after pictures, which I wasn't provided.) When my husband came home, he discovered there was good airflow coming from the dryer and no more burning smell (that was from the constant running with no airflow in the vent for the 1 1/2 hrs he was here). We looked in the vent from outside and saw a clogged vent. When I reached out to Mark to ask him to come back out, he canceled the appointment due to car trouble and stated he could come the following Monday. (I'd already been without my dryer for 3 weeks.) I told him about the clogged pipe and he responded by stating it wasn't his fault and that it was clean when he left, implying it was something I did. I hadn't touched the thing since he left. He said it could be because it wasn't installed right to begin with, but it has worked for over 6 years. He said I had to trust him that it was clean when he left. He never even thought to take responsibility for the job done. My husband took down the clogged section, that clearly hadn't been cleaned at all, cleaned it out and now it works perfectly. I sent pictures of the clogged pipe to Mark and he never responded. Not even to say sorry. The thing is, if he would have taken responsibility and not tried to blame the customer or make the number of excuses he did, I would have waited for him to return to finish the job and would have a left a glowing review.

They did great job showed up on time work the whole time till job was done.

Very professional and efficient. Will definitely call them again next year for my next vent cleaning. Highly recommend them.

Absolutely wonderful. Made an appointment right on time. Came quickly within the same day. Knew exactly what he was doing and did it perfectly. Couldnâ t be happy everything Iâ ll fix my dryer works beautiful now .mark is the best

They were terrific. Efficient, effective and a great value.

Mark was wonderful, professional, timely, and knowledgeable. We will use only Mark for any dryer vent service we need. Highly, highly recommend!

He gave a great service at an affordable price. I would recommend Mark to anyone looking for dryer vent service.

Fast and responsive

I appreciate good communication with a contractor. Steve was responsive to my Angi inquiry and was able to get to us within the day! Very happy with the work done.

Steve did a great job. He resolved several issues with our dryer vent. Thank you!

Steve scheduled the work in the morning, and was here a few hours later. He solved the problem in about 4 minutes, which required a new hose inlet. Then he provided a complete servicing of my central vac unit. It's all part of the service. Great company, great service. Recommended highly.

They come to your home on short notice and then they diagnose and repair the problem in a timely manner. Overall, it was a very good experience.

Came same day. Was thorough . Understood and solved problem quickly and efficiently. Explained everything.

Fast and efficient.

Great service. Arrived on time and fixed the problem

Great seevice

He was thorough and explained everything he was doing. He answered all my questions and made suggestions to animal -proof the vent. His prices are very fair and it was a pleasure to deal with him.

I would highly recommend Steve and his company. He did a great job cleaning out our dryer vents. Would definitely use them again!

Called almost immediately after my request for service. Polite, knowledgeable and skillful. Made the impossible possible in a verry difficult to accomplish project. Would recommend Steve and his company without hesitation to anyone who needs help with removing a damaged dryer vent and installing a new one.

Very difficult installation in existing home with basement fully sheet rocked. Excellent job.

Called right away. Came same day. Very knowledgable. Very respectful and polite. Excellent job!

Great customer service. Very knowledgeable and efficient. I already recommended Steve to a family member and a co worker.

Easy appointment, on time and work well done

.

Very responsive and professional. Answered all of my questions and were very knowledgeable.