Get matched with top fireplace pros in Commack, NY

"Purchased:
A fireplace gas log insert with light, thermostat, and blower to look pretty, and to provide heat; that will be usable even if we lose power.  It can be used at a low level, with blower turned off, as a nice little fire (which my small dog adores).  The fire has several different levels, as does the blower; and comes with an adjustable backlight.  The thermostat is part and parcel of the remote control, not something to be placed on a wall.   At high temp/blower settings, it will quickly warm up my tall-ceilinged, large living room with one window wall (a room difficult to keep at a comfortable temperature during the winter).  Both the fireplace and remote can be battery-operated, although the fireplace is plugged into electric in normal operation.

Installation:
Installation was done just before Christmas.  There were some scheduling problems, but the owner (Peter Westbrook) made sure that he and his crew arrived on the promised date, even tho it was late.  They cleaned the chimney first, then installed a new cap and placed the 2 in-out air pipes for the insert.  Then, the insert was put in place and connected to the previously-installed gas line (you call your local plumber for this) and the air pipes.  Then the logs I had chosen (there are several styles) were placed inside; and the glass barrier (no more marshmallow roasts with this setup!) and the facing I'd selected (also multiple styles) were put in place.  They tested it, and the fire looked great; so the crew went home, late in the evening, to their families.
Problem:
Turns out, I had to click the remote button 5-10 minutes repeatedly before the fireplace would stay lit.  I called the company, and they promised to send someone out right after the holidays.  Wasn't so bad at first, since I was so enchanted with the fireplace!  But that got old quickly.
Resolution:
Peter Westbrook came out, and had his man back on the roof checking the placement of the air pipes.  They were fine.  After checking several items inside, Peter discovered it was all due to a slight misalignment of the ceramic logs; a sensor was blocked.  He adjusted that (only a matter of inches).  
Nowadays, I click once, and my fireplace lights up and works like a charm!  I absolutely love it, and am happy to rely on Dunrite Chimney & Stove for all annual checkups and cleanings, since they have been so courteous and cheerful and reliable."

"Great. Also did burner chimney as well as fireplace. Clean, neat and tidy!"

"Great service! They scheduled me on short notice and the technician was fast and clean. He also took the time and stay late and answer questions on how to better operate my fireplace. I would highly recommend."

"Very thorough, informative, and cost-conscious. They called 20 minutes before they arrived and arrived on time. Checked out the fireplace and oil burner chimneys. Provided proposal on repairs and maintenance while also explaining in detail the reasons for the repairs/maintenance. Cost estimates were reasonable.
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"Oscar and his crew not only repaired a crack in the fireplace but he found that previous workers from another company didn t connect the attic furnace to the chimney. And that the exhaust pipe for the hot water heater had rusted . So he and Alberto were able to repair everything with absolutely no mess."

"I would recommend A+Reliable roofing and chimney to anyone! They are knowledgeable, hard working and corteous."

"Wonderful, wonderful service. Go immediately to Paramount for all of your fireplace/wood stove needs."

"As a fact all home owners know that Chimney sweeps or the chimney companies have the worst reputation of being crooks! No one is going to go up on to the roof to follow the Chimney guy to see what they are doing or if they are even telling you the truth about what's wrong with your chimney. Having said all that, I very highly recommend this company because from the time I made the appointment to the time the work was completed it was a wonderful experience. The cost was most reasonable and most of all very honest:) I say this because I had 7 estimates from different chimney companies for the same work and every one of them had a different price quote and one chimney guy actually went up to the chimney and started pealing the existing clay chimney liner and threw some down the chimney and some on to the lawn just to get a chimney liner work from me. Certified Chimney not only cleaned up the mess and blockage created by the other guy but did the job for less than what the other guy wanted. The work was clean perfect and I couldn't have asked for a better all around work that was done by Certified Chimney people the true professionals:) the work involved placing a double wall stainless steel chimney liner cutting open the wall in the house by the furnace resealing it as well as opening up the brick work on the outside wall of the chimney and finishing the brick and cement work outside. I thank them very much."

"Inspected and cleaned my fireplace. Highly knowledgeable, friendly, efficient, honest, and fair. Highly recommend."

"Gave me a fair price to clean chimney Completed Job Stayed and made sure fireplace was operating correctorly"