Get matched with top basement leak repair pros in Brightwaters, NY

"Things went great I'd hire him again"

"Joe Cam down to do an estimate and he was very knowledgeable. The Quote was Fair and I had hired them to do the job. They came on time and the job came out great. I would recommend Long Hill to everyone I know"

"The initial meeting with John was promising. He was straightforward, easy to talk to, and quickly provided a quote without being pushy. I appreciated that he offered light recommendations without trying to upsell us. After that first meeting, I felt comfortable moving forward. I had John come out one more time so my boyfriend could meet him, ask a few more questions, and finalize the siding and color choices. The next morning, John texted early, saying he’d be by within the hour to pick up the $10,000 deposit. We were told materials would be ordered right away and the project would begin by the end of the month. However, as that date approached, we hadn’t heard anything. When we reached out, we were told it would be delayed by another week — and then again, another week. We were okay with some delays, but the complete lack of communication was extremely frustrating, especially since we needed to coordinate our work schedules. We were also told the work wouldn’t involve anything on the inside, but that turned out not to be true — which was a big issue since we have two pets. During the project, our flower beds and garden were completely destroyed. While some wear and tear is expected, there was no reason for a large boxwood bush to be crushed with a cinder block when there was clearly space to work around it. Several things were damaged, including blinds, window sills, a shelf, and part of the entrance flooring. While I understand that accidents happen during construction, what bothered us most was the lack of accountability. None of these issues were addressed until we specifically called them back out to deal with them. John never showed up for a single walkthrough, and to our surprise, the entire job was done by a different company altogether — not his own crew. That was something we hadn't anticipated, and unfortunately, we didn’t think to confirm it beforehand again our fault. The windows installed were low quality and very off-brand compared to what we expected. We had also discussed having decorative grills/grid lines in the windows, which were completely left out. In the end, while everything listed in the contract was technically delivered, the overall experience left a lot to be desired. The workmanship felt sloppy, communication was almost nonexistent, and the lack of oversight from the owner was disappointing. We definitely feel we overpaid for what we received. It’s partly on us for not being more proactive during the process, but someone who takes pride in their business would have at least done one final inspection or walkthrough."

"These guys are great. New bathroom. Came out perfect no issues. I'd highly recommend for any work being done."

"Excellent. Workers were neat respectful and I was very happy with the results I will be using the company again for any work needed in my home."

"I am very pleased with my remodel. Dave was professional and his crew were on time, worked every day and took care of my house like it was their own!"

"I think the quality was extremely satisfactory if there's anything that we found that we were not happy with, they are very responsive and will rectify everything to our satisfaction. Mike as the primary contractor they used other contractors for select basis of the construction like demolition, electrical, plumbing and sheetrock spackle, we're satisfied with all of them as well, they were very professional and accommodating. Mike used consumers kitchen and bath as the supplier of the kitchen cabinets and countertops for which we are also satisfied, The overall finished product has resulted a modern update of our kitchen in which we are extremely proud of and we would definitely recommend Quest Home and Office Renovation for a remodel of another consumers kitchen."

"Lou renovated my kitchen last year and I was completely satisfied. I called him back this summer to gut and remodel my bathroom. He was extremely considerate, and he treated my house as if it were his own. My house is small, and I only have one bathroom. The project took nine days. I was anticipating that there would be a big mess and a huge inconvenience. But even the demo was done very neatly and efficiently. Lou even took the time to re-connect the toilet each night so that I wouldn't be left without. Lou did an amazing job, and it was a pleasure working with him. Once again, I am pleased to recommend Lou for your kitchen or bath project."

"Great experience working with Vinny"

"It was a small project and the owner of the company completed it. He took his time to do the project right and he is very careful to keep my home clean."