Northeast Mitigation Services

Do NOT hire Fernando of Northeast Mitigation System to do any work for you. He installed a radon mitigation system at our house a year ago and it took him three attempts to get it under the recommended 4.0 pCi/L. He kept making excuses about why he couldn't get it right, including saying we needed a sump pump. Now, a year later our levels are extremely high again (11.0!) and he is refusing to honor his warranty on the system. We did end up installing a sump pump within that year to avoid flooding issues and he now says that having a sump pump could be causing problems for his system and conveniently doesn't remember telling us that we should get one installed. He is extremely unprofessional and has been nothing but a headache to deal with. I've never had a more frustrating experience with a "professional". Save yourself the trouble and hire CT Basement Systems instead.

Amazing! Fernando was really helpful. He looked at our job, and helped us navigate an erroneous elevated radon level due to the weather. He saved us in a situation where we would have spent a thousand without solving anything. Thank you. Your guidance and engagement was very helpful.

Fernando answered my call and was at my house the same day. I had a 19 year old radon mitigation system in place, but I had not had it inspected since I first purchased the house. The basement which was normally never used for other than a laundry room was to become a teen hangout/crash pad. I read that it should be inspected every few years and Fernando confirmed that. I wanted to make sure that the system was working properly before turning this space over to kids. Luckily, the fan was still working all those years later. He replaced the pipe outside of the house with PVC and extended it past the gutters and roof. He also replaced another tube like/straw that I forgot what it was called. All in all, Fernando was prompt, attentive, and knowledgeable. I did mention to him that I may have my roof replaced and he gave me some tips so that no roofing debris will fall in the pipe while they're working. I feel confident that if I need to contact him again, he will be as prompt and diligent as our first meeting. Thank you!

Chris was extremely responsive. He responded to my email inquiry the same evening and called me the next morning. We were able to meet that day to look at the job and agree on the estimate. The work was complete within 2 days and Chris measured for a third project immediately! Friendly, professional and extremely responsive service!

BUYER BEWARE!! It went well initially, however, Fernando made some modifications at time of install, due to material shortage that unfortunately has caused our daughter to fail an home inspection three years later. He is claiming that the siding people altered his work. The "siding people" was my husband, who put the tube back up, exactly as it was made. The good news is that the current radon test was negative. The bad news is that he will not honor his work and return to correct his error, despite his contract stating five years transferrable. His work was NOT altered in any ways. In question, is the direction of the tube he glued together which has not been altered in any way. Our cost to repair since he will not honor his work is $279.

Fernando was excellent in all respects. He responded immediately, provided a competitive price, scheduled us within a few days and completed the installation in a few hours. The installation was neat and aesthetically sensitive. He cleaned up completely and the radon levels in our large basement were reduced from close to 10 to about 1. I would use him again withou any hesitation whatsoever.

Found out I had radon after the buyer of my home did their inspection, and had a pretty tight window to have a system installed and air re-tested. I called Fernando and he was at my house the next day. I thought he was just going to check it out on the first visit; instead he went ahead and installed the system on the spot. Very professional, very nice to deal with. He was conscious of installing the system so that the output would be in an inconspicuous spot in the back of the house, something I was worried about. Air re-testing went great with barely a trace of radon, way below the allowable level. Great experience - would highly recommend.

It was great. showed up on time, preformed work in a timely manner and was very professionally.

Fernando was excellent to work with. Besides installing the detection system he also sealed my sump pump properly and was able to solve another issue for us without charge. A great experience all around.

Fernando was very timely, prompt and professional. I will use again and highly recommend. I can't opine on price because we did not get quotes from other providers, but it was a little above the range estimated by the home inspector.

Service was great. Fernando knew his stuff and was honest and not pushy.

Fernando was very accommodating when scheduling both the initial meeting to provide an estimate and to work on the job. He arrived promptly both times and his quote was on target and did not deviate after the job was completed. The area of the basement wasn't completely cleared for him to start work when he and his son arrived, but he even helped to move things. Both of them kept things neat and clean, which made it easy for them to clear out quicker with no mess for us to pick up after. I'm picky about installation and didn't want the utility side of the house to look like an industrial area, so Fernando was able to install the exhaust up to the roof alongside the downspout. He also answered any questions on his the written proposal and his price was as stated for the work that was needed for my particular job. We needed 2 locations in the basement floor where they had to install PVC pipe to draw out the radon to a single fan attached to the outside of the house, that exhausted up to the roof. Really clean install. Also got another test kit from him, so that we can test for basement radon levels within the next 2 weeks to see if levels have been reduced to below the maximum allowed. Fernando said he will come back should we need any adjustments and advised us to remember to call him for annual service. His company is listed by the CT Dept of Health as one of the few qualified radon mitigation professionals as of July 21, 2016 - there's only a total of 6 qualified in Fairfield County, so that's definitely a positive sign that we selected the right guy for our job.

Alvarado was quick and courteous, even sending reassuring texts as the work progressed. The work area was clean and the work was efficiently and quickly performed when promised. Alvarado certainly saved the sale of our home! I recommend this provider with no reservations at all!

Excellent and prompt service. One of Fernando's competitors first came out to estimate the job. The techs from that competitor decided that the installation would be too much work and insisted on installing the fan in the basement, not the attic, which is against code. I declined the competitor's proposal and contacted Fernando of Northeast Mitigation. He came within a day, figured out how to do the work properly in the attic as required, and charged less than his competitors. He completed the work that week with his son and the fan has reduced our radon levels to nearly zero. I will call on Fernando only to service our other equipment now. Great experience.

NE Mitigation was excellent. They were timely, efficient, and cooperative. The work they did was great. They also cleaned up afterwards, and put everything back the way they found it. Would definitely recommend them to anyone.

Excellent job. Showed up on time; did exactly what he quoted; cleaned up afterwards. Couldn't ask for anything more!

Fernando was very responsive - he found that in addition to a new fan, the system had not been installed properly and he had to reconfigure the piping to meet regulations. He was able to complete the job the same day. He also was very helpful in pointing out a few other basement items that could use tending as well as explaining the changes he made.

It was a little hard to get a hold of Fernando to make an appointment, but I persisted because of his high reviews here. Once I did he was available immediately and I actually had the radon mitigation system installed the same day. I appreciated his speed, professionalism, and at the end of the day, the mitigation system is working, reduced from 12 to a very low number. Recommend.

We needed a radon mitigation system installed in our house and called Fernando who an did excellent job installing the system. Fernando and his son were very courteous, friendly, professional and provided a top notch level of service. The work was completed to a very high standard, and this was reflected in the subsequent radon test results which showed that radon levels had been drastically reduced after the system was installed. There was minimal disruption whilst work took place and the house was left clean and tidy afterwards. Fernando has a lot of great reviews and this is totally deserved. I would definitely use him again and would recommend him to all my friends.

Fernando was great. He came when he said that he would. He did a clean job, quickly and was responsive to some requests afterward. Highly recommended!

First class service. I called on a Thursday, met Fernando on a Saturday morning and the system was in on Tuesday. Straight forward professional service. My basement radon level has dropped from 4.0 to 1.0. Wish I had the system installed 3 years ago! Highly recommended.

Fernando is what every homeowner wants in a contractor or workman. He was polite, prompt, professional and knew what he was doing. He came to the house within a day or two of me contacting him. He thoroughly explained the whole process of radon mitigation and subsequent follow-up testing and maintenance. And, he was available to perform the work within a week of his initial visit. Fernando showed up on time, went over the specifics of what he would be doing that day, didn't mind me watching part of the work, went right about doing his business, and was done on schedule. He cleaned up the work site, showed me how he tested the system to ensure it was doing what it was supposed to be doing and then left, all in about four hours. Be sure to ask Fernando about his Angie's List special bonus. I would definitely use Fernando again if I ever had need to install a radon mitigation system in another house.

The quality of service provided was second to none! Everything was explained thoroughly and very detailed. The time spent was that of walking around our home pointing out different things that could cause radon as well as full inspection in our basement including all dirt areas which would emit radon. The installation of the mitigation system was professional, clean and efficient. I would highly recommend Northeast Mitigation

Provider was contacted due to high Radon levels in my family's estate, as determined by potential buyer's home inspector. The urgency in getting immediate remediation in place was conveyed during initial conversation with Fernando, who happened to be in the area the following day. I was contacted from the site, provided cost of services, and gave the OK for the install to be performed on the spot. A subsequent phone call was received minutes later, and I was told a different size pipe adapter was needed, and the job would need to be deferred until Tuesday of the following week. Tuesday came. Tuesday went, no further contact from provider. No response to repeated urgent messages via cell phone. I was subsequently able to get an alternate provider in and the installation was performed later in the week. The provider may be an expert on all things radon (based on prior reviews), but the abject lack of professionalism, common courtesy and customer focus is simply stunning to me in this day and age.

Excellent, no problems at all