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"We had the heater, air conditioning and water heater replaced at the same time. They were easy to work with , showed up on time , kept us informed on the progress, completed the work on time and cleaned up before they left. The sales representative, the scheduler, and the crew that did the work , were polite and professional,."

"The installation looks solid. The unit I received is somewhat less efficient than the one I was expecting. However, the system was ready to install quickly and the installation was done in a single day. Overall, very good."

"Extremely disappointed with my recent experience with DeHart. I chose them based on their positive reviews, but my experience was far from satisfactory. I had them replace two bathtub faucet core valves, and after joining their "Love Club" membership at an additional cost of $199 per year, I received a 20% discount on the repair. Despite this discount, I was still charged a staggering $762 for the repair. This brought the total cost to $961, including the membership fee. The membership claims to offer warranty and insurance for their work and parts, but here’s the catch: you must remain a member indefinitely to benefit from it. If you decide to leave, you forfeit the supposed warranty. I initially assumed the repair would be complex and the parts costly, but I later found that the two faucet valve core parts can be purchased online for only $25 each. When I expressed my concerns to customer service, I spoke with Randy, who defended the pricing as "fair and standard" due to the lifetime warranty. However, this warranty only applies if you continue paying $199 annually for the membership. This experience felt like a complete ripoff. The repair was overpriced, and the membership terms are misleading. I regret choosing DeHart Plumbing, Heating, & Air based on their reviews and urge others to be cautious before committing to their services."

"Purchased a new heater 3 years ago, the heater is no longer working they came out said it needed two new parts. This happened on Sunday 11/9. We were told the parts would be here 11/10. That was not the case. When we called they said they would not be here till 11/15. The parts finally arrived and guess what the heater is still not fixed. They stated another part is needed. They said that they would be back 11/18. They did not come back. heater is still not working, and from what we are being told they may not be able to fix it till 11/22. This is ridiculous. It's a new heater we should not have issues like this and the service has been less then par. It's freezing temps have ranged from 18-50 out side. Worst company to work with. Extremely disappointing!! Having to run space heaters to keep from freezing so the power bill will be very expensive. They should be paying for all this extra expense. On top of it we had to purchase the space heaters to just get by. What a joke."

"Homeowners insurance sent them out. Snaked away from the house, I asked if he wanted to look inside, and he said he didn't need to. Everything backed up that night, same problem. Called again they said they would need to run a camera down the line, homeowners' insurance wouldn't pay for it. We rented a snake from Home Depot, pulled the toilet and found the blockage along with a broken pipe under the house. When homeowners' insurance is going to send out Jet Plumbing ask for a different company or fix it yourself. Worst Service Ever."