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Approved Pro
Approved Pro

Hawthorne Plumbing, Heating & Cooling Reno

4.4(
124
)
Plumbing, Water Heater Service, Drain Cleaning,

About us

Hawthorne Plumbing, Heating & Cooling is your local Reno plumbing company, capable of handling a wide range of plumbing problems for homeowners throughout the area. From water heater replacement to showerhead installation to toilet repairs, trenchless sewer replacement, and even full system maintenance, their team of highly-trained plumbers has the skill and expertise to get the job done. They are always available to assist you with your plumbing needs—they even offer 24/7 emergency plumbing services for your peace of mind! Plus, they stand behind all of their superior workmanship with extended warranties and their “if there’s any delay, it’s you we pay” guarantee. Locally-owned and operated, Hawthorne Plumbing, Heating & Cooling understands the importance of customer service. Because of this, their Reno plumbers do everything possible to ensure that your service is a pleasant experience. They’ll arrive on time and will keep their workspace clean throughout the duration of the project. The team is happy to provide answers to your questions, as well as professional, honest recommendations along with their top-quality installations, repairs, replacements, and tune-up services. They’ve built their reputation on integrity and quality; find out how Hawthorne Plumbing, Heating & Cooling can help you with your Reno plumbing needs today!

Business highlights

Emergency services offered
13 years of experience

Services we offer

Water Heaters. Tankless Water Heaters. Drain Cleaning. Faucets. Toilets. Garbage Disposals. Frozen Pipes. Video Sewer Inspection. Electronic Leak Detection. Pipe Location. Pipe & Sewer Repair, French Drains, Whole House Water Filtration.

Amenities

Eco Friendly Accreditations

Yes

Emergency Services

Yes

Free Estimates

Yes

Warranties

Yes

Senior Discount

10%

Accepted Payment Methods

  • American Express
  • PayPal
  • Financing Available
  • Check
  • Visa
  • Discover
  • MasterCard
Our recent projects
  • 9
    View Gallery

    Assorted photos uploaded by Hawthorne Plumbing, Heating & Cooling Reno

Reviews
4.4124 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
65%
4
21%
3
6%
2
5%
1
4%
Write a review

Filter reviews by service

Showing 1-25 of 124 reviews
Eric M.
Sep 2025
5.0
Plumbing
Yes, I recommend this pro
It went well.
John E.
Mar 2023
5.0
Plumbing
Yes, I recommend this pro
$286
My technician Anthony Gil was very professional and knowledgeable and explained everything to me and got the job done very quickly and proficiently.
Kevin B.
May 2021
1.0
Water Heater Service
$9,000
Called to make an appointment was given a ball park quote over the phone. I requested an appointment for a particular day to minimize time off from work. Called the day of said appointment to confirm because nobody called me to confirm. They had not made the appointment for me. I tried sharing the story of what happened with the woman on the phone . She would not let me finish talking before cutting me off several times and putting me on hold. She put me on hold 5 times. I finally just hung up. First you forget me then put me on the backburner then cut me off. She stated they had several emergencies like my job didn't matter. Emergency quotes take up alot of time in the day it seems. Then you don't let me tell you what works for me after you ask. I definitely do not recommend this company.
Roni M.
Mar 2021
3.0
Heating and Air Conditioning Service
Notified me if needing a part but was not needed. Did not clean unit
Marvin K.
Dec 2020
5.0
Plumbing, Water Heater Service
Yes, I recommend this pro
I was impressed with the attitude of the provide and the quality of the work.
Doug M.
Dec 2020
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
Great work!!
Lindsey R.
Oct 2020
4.0
Heating and Air Conditioning Service
Yes, I recommend this pro
$5,300
Took longer than specified and there was an accident with the gas line, however, the tech took respiring the spot and fixed everything and made it “right”. When he left I felt he had done a good job and I was very satisfied with furnace.
Michael C.
Jun 2020
4.0
Plumbing
Yes, I recommend this pro
$1,200
Very Well, they were on time, did professional work and cleaned up after it was done. A bit expensive, but I cannot say anything negative about the work, it was very good.
Michael C.
Jun 2020
2.0
Plumbing
$1,200
Work was done as planned (had to wait from Saturday pm till Monday morning to get parts). Problem was the price was three times higher than I had paid for the same job on a non-emergency basis ($1200 vs $ 415). From my perspective this falls in the area of "PRICE GOUGING".
Thomas N.
Jun 2020
5.0
Plumbing, Air Duct Cleaning
Yes, I recommend this pro
$400
Very well.
Lloyd M.
May 2020
4.0
Water Coolers
They don't do swamp cooler repair.
Jo S.
Apr 2020
1.0
Plumbing, Drain Cleaning
Yes, I recommend this pro
$247
It went very well. Very reasonable price to pay for an emergency situation, Would use them again.
Bill M.
Feb 2020
3.0
Plumbing
$257
It went fine, but it was very expensive. Over $250.00 for 45 minutes of work. How does Hawthorne justify that cost?
Martha T.
Feb 2020
5.0
Plumbing
Yes, I recommend this pro
Went very well. Nick was professional and courteous.
Susan K.
Dec 2019
5.0
Plumbing, Heating and Air Conditioning Service
Yes, I recommend this pro
Lance was on time, very courteous and professional. They signed us up for the Hero program as my husband is a veteran. Best experience ever!!
Judy R.
Dec 2019
5.0
Plumbing
Yes, I recommend this pro
$347
He found out was wrong right away. Thought it was leaking pipes but ended up being the whole faucet. But it was replaced. Everything is working fine and no more leaks
Oliver W.
Nov 2019
5.0
Plumbing, Drain Cleaning
Yes, I recommend this pro
$312
Nick Kirk technician showed up on time and did a fantastic job. Cleaned two drains, cleaned up and talk to us about maintenance. Great job
Jonathan D.
Nov 2019
1.0
Plumbing, Drain Cleaning
$450
I contacted Hawthorne to snake out my main sewer line that I knew exactly what the issue was. I had to talk to 3 representatives before they would let me talk to a technician who would give me a quote over the phone. Everyone told me there was $80 dollar fee for him to come out then he would then tell me how much the mystery service fee would be when he arrived even though i knew exactly what needed to be done and i would have to pay the $80 regardless if i agreed to the terms or not. I finally got the technician to give me a quote over the phone. $350 on top of the $80. Guess what, I said no and I got Michael's Plumbing Heating & Air to do it $150 TOTAL that same night who was super friendly and had great service too. Hawthorne is a great company for people(aka suckers) who have no clue about how much a simple plumbing service should cost.
Response from Hawthorne Plumbing, Heating & Cooling Reno
"Hi [Member Name Removed], I'm Angel Martinez the General Manager, I would like to hear what occurred during Monday Nights service call. I apologize that the service was not up to your expectations. When a customer is not happy with our service I want to hear about it. My phone number is (702) 278-3935. Please feel free to contact me any time. If It's ok, you can reply here and I will contact you at your earliest convenience."
Michael G.
Oct 2019
5.0
Plumbing, Drain Cleaning
Yes, I recommend this pro
$80
A technician from Hawthorne Plumbing came at the appointed time and did fabulous work! The shower drains perfectly now. Other vendors were quoting me in the $250-300 range, which seemed overpriced for about 20 minutes of work. Hawthorne had a "single drain special" for about $80, which was reasonable.
Clay S.
Aug 2019
5.0
Plumbing
Yes, I recommend this pro
$320
Arrived on time, with a call 30 minutes before arrival as requested. Work was done professionally and exactly as quoted. Worth the slightly higher price that we expected. 100% satisfied.
M.J. D.
Jul 2019
5.0
Plumbing
Yes, I recommend this pro
$850
very good service
Thomas S.
Mar 2019
5.0
Plumbing
Yes, I recommend this pro
$485
Sent message 3/5/19 for a quote On 3/6 a plumber came out for an estimate arriving within the first hour of the 4 hour time slot. He found a crack in my faucet’s flexible hose. Given a choice of ordering a replacement part vs a new faucet I decided to go for replacement which he picked up and installed. All work done quickly with no leaks so far
Jenna S.
Jun 2018
5.0
Plumbing
Yes, I recommend this pro
These guys are awesome. I called to have a reception area toilet repaired in our medical clinic and Ken was there in no time. He not only got the issue sorted out (clogged toilet that couldn't be fixed with plunger) but he also replaced a valve so that it will not keep happening! This has happened multiple times with this toilet and our previous plumber never mentioned a possible valve issue. We will be using them for all of our future plumbing needs. Thank you Ken!
David P.
Sep 2017
4.0
Plumbing
Yes, I recommend this pro
$2,000
Work was done well, quality job.
Lesa B.
Jul 2017
5.0
Plumbing, Water Heater Service
Yes, I recommend this pro
Excellent on time within estimate
Showing 1-25 of 124

Licensing

Bonded
Insured
Licensed*

Trade License Number

557763

Trade License Locale

Nevada

Trade License Authority

Nevada State Contractors Board

Trade License Expiration

08/31/2022

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Hawthorne Plumbing, Heating & Cooling Reno is currently rated 4.4 overall out of 5.

Monday: Open All Day Tuesday: Open All Day Wednesday: Open All Day Thursday: Open All Day Friday: Open All Day Saturday: Open All Day Sunday: Open All Day

Hawthorne Plumbing, Heating & Cooling Reno accepts the following forms of payment: American Express, PayPal, Financing Available, Check, Visa, Discover, MasterCard

Yes, Hawthorne Plumbing, Heating & Cooling Reno offers free project estimates.

Yes, Hawthorne Plumbing, Heating & Cooling Reno offers eco-friendly accreditations.

Yes, Hawthorne Plumbing, Heating & Cooling Reno offers a 10% senior discount.

Yes, Hawthorne Plumbing, Heating & Cooling Reno offers emergency services.

Yes, Hawthorne Plumbing, Heating & Cooling Reno offers warranties.

Hawthorne Plumbing, Heating & Cooling Reno offers the following services: Water Heaters. Tankless Water Heaters. Drain Cleaning. Faucets. Toilets. Garbage Disposals. Frozen Pipes. Video Sewer Inspection. Electronic Leak Detection. Pipe Location. Pipe & Sewer Repair, French Drains, Whole House Water Filtration.