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Avatar for American Home Shield – Home Warranty
American Home Shield – Home Warranty
3.5(
5,688
)
Well Pump - Install or ReplaceWell Pump - Repair or Service

Serving Mescalero, NM and surrounding areas

In business since 1971

Credit card accepted

"Well, the first time the replacement was ordered it was the wrong one, which of course, delayed the installation a week. When it was finally installed I had to pay an additional $850 for code upgrades. This I was not informed of by Home Shield. Then we noticed that there was water on the garage floor and found that the pipe coming in from the wall was leaking at the wall so had to call the plumbing company back out to fix it. They first tried to say it was not their fault but since there wasn't a leak before they installed they did fix it. I have used Home Shield a few times before and never had a problem. Some of the companies they use are not the best so you have to research them before you commit. I have found HS service to be good if you do your homework. At the end of the day I was without hot water for almost 3 weeks but it was do to the plumbing company they sent out."
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Recommended by65%of homeowners
Wells and Pumps questions, answered by experts

If your water pump fails, the first step is to turn off the power to the pump to prevent any further damage. Check for common issues such as clogs, electrical problems, or mechanical failures. If you cannot identify the problem, contact a professional who specializes in pump repairs. Prompt action can help minimize damage and repair costs.

Unfortunately, yes. If your well pump continues working when the flow of water is completely blocked, the motor will burn up. The energy has nowhere to go, thanks to the blockage, so it turns inward. The end result? A ruined well pump and a depleted bank account (once you shop for a replacement.) 

Yes, you can shock a well yourself, but it can be dangerous if you don’t know what you’re doing. We recommend calling a pro, but if you decide to do it yourself, make sure to follow proper safety precautions. This means wearing the correct safety gear, such as rubber gloves, goggles, and boots. You should also mix the chlorine solution in an open area with plenty of ventilation. Also, make sure not to drink or use the water for a few days afterward, until you’ve flushed the system and retested the water.

If you have a well-related issue, such as your well water stopping, you should hire a local water well contractor or a well and pump repair professional. These specialists handle all aspects of wells, including the pump, tank, and other outdoor water pumping equipment. They can inspect your system, recommend and perform repairs, and even coordinate a water quality test if needed. While plumbers are experts in indoor plumbing, they may not have the specialized experience with residential wells that a dedicated well contractor does.

The pressure in a well pressure tank should be set 2 to 3 PSI below the pump's cut-on pressure. The cut-on pressure is the lower number in the pressure setting (e.g., the '30' in 30/50 PSI) and is the point at which the pump starts. The cut-out pressure is the higher number, where the pump stops.

For example:

  • If your pressure switch is set to 30/50 PSI, the tank pressure should be 27-28 PSI.

  • If your pressure switch is set to 40/60 PSI, the tank pressure should be 38 PSI.

Common pressure settings for household applications include 20/40, 30/50, and 40/60 PSI. The difference between the cut-on and cut-out pressure is typically 20 PSI.

The Mescalero, NM homeowners’ guide to well and pump services

From average costs to expert advice, get all the answers you need to get your job done.