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Avatar for American Home Shield – Home Warranty
American Home Shield – Home Warranty
3.5(
5,688
)

Serving Carrizozo, NM and surrounding areas

In business since 1971

Credit card accepted

"Well, the first time the replacement was ordered it was the wrong one, which of course, delayed the installation a week. When it was finally installed I had to pay an additional $850 for code upgrades. This I was not informed of by Home Shield. Then we noticed that there was water on the garage floor and found that the pipe coming in from the wall was leaking at the wall so had to call the plumbing company back out to fix it. They first tried to say it was not their fault but since there wasn't a leak before they installed they did fix it. I have used Home Shield a few times before and never had a problem. Some of the companies they use are not the best so you have to research them before you commit. I have found HS service to be good if you do your homework. At the end of the day I was without hot water for almost 3 weeks but it was do to the plumbing company they sent out."
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Wells and Pumps questions, answered by experts

If you notice that your well pump runs continuously, it’s important to take action quickly to avoid further damage. A few common issues may be to blame for a continuously running well pump, such as mechanical damage, a faulty pressure control switch, low water level, prime loss, and leaking pipes and fixtures.

The pressure in a well pressure tank should be set 2 to 3 PSI below the pump's cut-on pressure. The cut-on pressure is the lower number in the pressure setting (e.g., the '30' in 30/50 PSI) and is the point at which the pump starts. The cut-out pressure is the higher number, where the pump stops.

For example:

  • If your pressure switch is set to 30/50 PSI, the tank pressure should be 27-28 PSI.

  • If your pressure switch is set to 40/60 PSI, the tank pressure should be 38 PSI.

Common pressure settings for household applications include 20/40, 30/50, and 40/60 PSI. The difference between the cut-on and cut-out pressure is typically 20 PSI.

If your well pump is running continuously (meaning without turning off or stopping), it's a sign that your well pump is starting to break down. The length of time your well pump should cycle is dependent on many factors, like the tank size, pressure setting, and even the amount of water in your well. Generally, your well pump should cycle, or go from running to not running every few minutes.

The Centers for Disease Control and Prevention (CDC) recommends testing your well at least once a year to check for bacteria and contaminants. If you live in an area prone to flooding, runoff, or any other environmental concerns, it can be a good idea to check two to three times per year.

Age is certainly a factor in well pump failure. The older your pump, the more likely it is to fail. 

Beyond age, other factors can cause your well pump to fail, too. Things like poor water quality can cause sediment buildup in your pump. Without proper cleaning, your pump can seize up and fail. Having a dry well for too long can also cause your pump to fail, as it keeps working even though there's no water for it to pull. 

The Carrizozo, NM homeowners’ guide to well and pump services

From average costs to expert advice, get all the answers you need to get your job done.