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Avatar for American Home Shield – Home Warranty
American Home Shield – Home Warranty
3.5(
5,688
)
Well Pump - Install or ReplaceWell Pump - Repair or Service

Serving Carlsbad, NM and surrounding areas

In business since 1971

Credit card accepted

"Well, the first time the replacement was ordered it was the wrong one, which of course, delayed the installation a week. When it was finally installed I had to pay an additional $850 for code upgrades. This I was not informed of by Home Shield. Then we noticed that there was water on the garage floor and found that the pipe coming in from the wall was leaking at the wall so had to call the plumbing company back out to fix it. They first tried to say it was not their fault but since there wasn't a leak before they installed they did fix it. I have used Home Shield a few times before and never had a problem. Some of the companies they use are not the best so you have to research them before you commit. I have found HS service to be good if you do your homework. At the end of the day I was without hot water for almost 3 weeks but it was do to the plumbing company they sent out."
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Recommended by65%of homeowners
Wells and Pumps questions, answered by experts

If you notice any changes to the water coming from your well, consider that a sign to get a well inspection. For example, if the water is foul-smelling, bad-tasting, cloudy, or discolored, you should call a pro. It’s also a good idea to schedule an inspection if you observe a loss of water pressure, broken equipment, loss of well capacity, or other unusual signs.

Normally, when your well pump turns on or off, you’ll hear a small click. This isn’t anything to worry about, but it can be a problem if it’s clicking continuously. This can indicate that the well pump is short cycling—the pump continuously turns on and off.

This can wear out the motor and provide uneven water flow. If this happens, you may need to get it looked at by a well pump professional to see if you need to repair the switch or pump.

A professional well inspection takes between one and three hours. This includes the time it takes for the inspector to visually check the condition of your well, test its equipment, and collect water for testing. After the pro sends the water samples to the lab, you can expect to receive the results in three to 10 days.

If your well pump gets stuck in its casing, you may be able to free it loose by gently wiggling the line or by vibrations from tapping the line with a hammer. However, if your pump is stuck in a buildup of minerals around the casing, you’ll probably have to call in a well pump contractor to get it out. They’ll likely use a muriatic acid solution—a strong, corrosive acid—to break down the minerals and free the pump loose. 

To avoid a stuck pump in the future, experts recommend a professional well cleaning once every 10 years. 

A submersible pump should be at least 10 feet from the bottom of the well to minimize the risk of the pump drawing debris into the well water. Submersible pumps work best for wells that are 25 feet deep or less. If you have a deeper well, choose a jet pump instead of a submersible model.

The Carlsbad, NM homeowners’ guide to well and pump services

From average costs to expert advice, get all the answers you need to get your job done.