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"Very good, fair price. Got here when they said they would, and they finished the job promptly as well. They were very professional and friendly, explaining the system and the process of installation fully, and they cleaned up completely after each step. Would definitely recommend Santa Fe Heating and Cooling Services."

"This was a trial job before a potential kitchen removal. It involved moving our boiler a short distance, walling off the area, fixing the floor, some electrical. The Babcock family themselves professional but didn't follow thru with the subs. The subs were only concerned with doing the fastest, cheapest job they could do (classic example is on the plumbing rework, the plumber substituted PEX for copper and the former isn't rated for the latter job)."

"Everything went great! We were really pleased!"

"Patrick and his team, John and Isaac, were amazing. Patrick gave us a reasonable quote and all the work got done in a reasonable timeframe. Patrick remained in close contact throughout the project. We encountered some third party supplier issues (not Patrick's team's fault at all) which caused the project to take a couple extra days, but Patrick stuck to his original quote and ate the substantial extra labor costs. He is honest and trustworthy, and a man of integrity--invaluable in this business!"

"Miguel was professional, reasonable priced and showed up did the job when he said he would and did an excellent job."

"slow response times. no onsite visit, so had to confirm all measures myself. good product in the end."

"Was in need of plumbing work and repair that was part of a water heater failure that also caused damage. Called and asked if they service our area, they said they did, and I asked to have an estimate. After several calls, we succesfully arranged for the plumber to visit, and Jorge & Brad arrived as scheduled. Both Jorge & Brad seemed knowledgeable and responsive. They said there would be no charge for the estimate and they would prepare it for me to receive by the following week via email. More than a week later, no estimate had I seen. Had to make multiple phone calls to find out where the estimate was. After more than a week of phone calls & promises of return calls that they never fulfilled, the person answering the phone (Karesse) said that Jorge had sent the estimate to a "VP for approval." To my surprise, I got a phone call the next day, but it was just Karesse again to say that they were looking into the matter and were going to get to the bottom of where that estimate could be. This sounded good, but resulted in nothing at all working with Roadrunner. After another week had gone by, more phone calls resulted in being told the same thing again and again, with no one stepping up to be responsible nor actually get the estimate to me. I requested to speak to a manager and was told no one was available to speak with me. I asked for a manager to call me and put a condition on it, "if they actually care" to fulfill on having our business and doing what they said they would do. Already a month went by without the estimate, and the last time I spoke with Roadrunner, all I got was one last phone call from Karesse saying that this was important for them to resolve so they would call the next day. I never heard from Roadrunner that next day nor ever again and never received an estimate. It is clear they do not value customers and do not know what integrity is nor what it is to fulfill on the basics of being reliable service providers in our world. Not recommended as reliability to deliver on services and customer care are not what they are up to."

"Been very happy with this contractor. That have been responsive and helped me a lot."

"We had our original, 31 year old cheap, fiberglass one piece shower replaced by Statewide. All the men that we worked with on this project were all very friendly, yet professional. The worker that installed our beautiful, light gray shower with modern brushed chrome hardware was excellent in his work. He laid down huge cloth walkways so he wouldn't track through the house. He was very careful and cleaned up everything each day. We are very pleased with the new shower and feel it is a real upgrade which will help when we sell the house. "

"Bruce Robinson I would unreservedly recommend Lionel Martinez, L Martinez Construction LLC, for any home construction job, from a remodel to a new home build. Lionel is a superb builder as well as an honest businessman. We hired Lionel for a significant construction job on our existing home. Lionel laid out the job in detail, provided a thorough estimate, and came in on budget. Based on that excellent experience, we had him build us a cabin in the mountains. Lionel was an exemplary contractor, laying out the project, establishing both fix prices and allowances based on the component of the job, and stuck to these prices without the shifty add-ons that you get from many contractors. His workmanship is superb, and he has a network of subcontractors who also performed at a high level. He ensured that his workers and subs kept the job site clean and completed the work to his exacting standards, even if that required additional work. Finally, he worked with my wife and me to make sure the finished product would exceed our expectations. In the case of our cabin, there was no mystery about the budget, and no surprises - the cabin came in on budget as well. Having had other experiences with contractors that left us unsatisfied, I can say that from the workmanship to the budget, Lionel Martinez exceeded our expectations in every way."