Home Depot
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Hardware & Home Improvement Store.
Number of Stars | Image of Distribution | Number of Ratings |
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75% | ||
8% | ||
0% | ||
17% | ||
0% |
Mitsubishi Minisplits provided by Delta Mechanical. System of 7 units and 2 compressors seems to be working fine now, although me son is concerned that some of the lines on the roof still need to be covered. Installation process was a nightmare and took weeks instead of a few days. Installers said they were extremely over-worked and didn't have time to do the job right. Lines that were to be encased in plastic covers on the roof were left uncovered. We only knew this because our electrician happened to have to go on our roof and told us. We had to call for the technicians to come back multiple times to fix things. Units were making terrible racket at first. Technicians were never on time and might show up in the afternoon for a 8 am appointment or not show up at all. They were always in a rush to get to the next client. We were really sorry we went thru HD for this expensive service.
Blinds - we purchased blinds for 7 windows in our house. The blinks look ok, but again just the ordering process took weeks. The blinds on one window didn't look right and the installer said he would request a replacement of one long rail and end caps to improve the appearance. That was weeks ago and we haven't heard anything back from the installation company. It took multiple trips to HD just to complete the order in the first place. The associate who works in blinds there has no help (someone who did help me during the process gave me a price double of what the main associate did) and doesn't have time to adequately process the orders. I paid $50 for someone to come and measure windows, and then the results were lost for a while. You can't get through to the blinds department on the phone, requiring a trip into the store, perhaps to find the associate is not in that day or is busy helping someone else. The associate in blinds knows that they were to replace the rail but has not followed up. Unfortunately, I realized that I would like to get another set of blinds for another window to match the blinds I already bought. I went in to make that request, with the dimensions needed, over 2 weeks ago, and after multiple trips and conversation with the associate in HD have still not been able to get the order completed. Last week he said he hasn't forgotten me, has my phone number, will call me after helping the 3 people in front of me. All he had to do is write up the order, calculate price and let me pay for it so it can be processed. I have decided just to make curtains.
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