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"Great service and very helpful!"

"Pepe and his crew did an awesome job replacing my sewer line in South Santa Fe! Their price was very competitive and their workmanship was top notch. They got the necessary permits and started work the same day. The team worked very hard cutting out an 80’ section of driveway, digging by hand to the old sewer line, replacing it with new cleanouts and back flow valve, backfilling and packing the dirt and pouring new concrete. What a huge effort and a fabulous job done by NE Plumbing & Heating! I highly recommend them! "

"I had an awesome experience with this company they installed a full system on my home I was able to lower my monthly energy bill. I can’t say enough great things about them they were super professional and responsive from sell to instal still to this day if I need something they are there for help! Highly recommend."

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"My wife and I decided to move from our house built in the 90â s and move into a new energy efficient and more practical house. In addition to xeriscaping our side yard, I finally convinced my wife that energy independence through solar power with a battery would be the way to go. Not to mention xcel and the federal government offering great rebates. Was it worth it? I couldnâ t tell you as we are 6 1/2 months into choosing Our World and I still am waiting for the final inspection and the â switch to be flipped.â I researched and talked to about a dozen companies, turned most of them down and decided to go with our world. The salesman was great and the financing couldnâ t be beat. Everything went splendidly at first. By mid July we had the panels and battery installed. Our project manager was on top of it and I was blown away and singing Our Worlds praises everywhere. However, things soon started to deteriorate quickly. We kept having appointments set for further work completely disregard led. It started with our time frame being ignored. My wife actually had to waste a day of pto as the techs that were set to be there didnâ t show up. I had to switch around my work schedule as well to allow techs access to my garage. They didnâ t show up again. Or if the did they were tardy. No contact, no notification. In the instances they did come out they were late constantly. We had several occasions where we would be given a 10-3 window of arrival only to have the techs show up at 5 or 530. At one point we had a tech leave bottles of spray paint for my 8 year old son to discover. Luckily he resisted the urge to try them out. We had solar panels left in our backyard haphazardly placed with no communication. Theyâ re much bigger than they look! We at one point had 2 techâ s vans parked smack dab in the middle of our alley so neighbors couldnâ t pass and one of the techs was actually napping in my driveway. We had our project manager telling us the techs were coming out for things that had already been completed and techs griping to us as they were confused as to what their work orders were telling them to do. It was chaotic. It got so bad that my account was escalated to a senior manager at the end of August. He apologized profusely admitted that my â account was an absolute mess,â compensated us for all the mistakes and vowed to ensure everything would be smoothly and we set a 3 week timeline for completion. I was willing to give the benefit of the doubt and wipe the slate clean. Iâ m really confused as to what happened the day of our first inspection. Our tech said he would meet the county inspector at our house at noon. The tech then showed up at 12:20 very flustered. He claimed he was double booked and missed our inspector entirely. I called our newer manager pretty peeved who said the inspector did indeed arrive and left a few notes on how things should be. An electrician arrived a couple days later and we were set for final inspection. I was stoked. But then our project manager contacted me to let me know that the plans were denied. Apparently our county is strict and the work that was done, in July, didnâ t match the plans that were submitted several months prior. I was told 1-3 weeks and here we are, past the 3 week mark and over 6 months after we decided to start our project. On a 12-16 week initial quote. But our new dilemma is that the way the financing was explained to me was completely inaccurate. I was told we could go for no money down and have an interest rate of 8.49%. Our we could â buy down the loan,â put money up front for 3.99%. Seemed like a no brainer. Last week I sent an email notifying the financing company that the project was not completed. But I also inquired as to when they expected the down payment to â buy down,â the interest rate. Apparently we will owe nearly 3 times our estimated price in a year and 3 months."

"I spoke to the owner, Mike, on Tuesday and the system was installed on Friday. This was a replacement for a 14-year-old system (different brand) that failed so we knew what we were looking for and there was no hard sell or upsell involved, Mike listened to what I was looking for and recommended an appropriate system. The installation tech, Joseph, and plumber, John, were very personable, and the work was completed in a few hours and looks neat and tidy. Overall, a very pleasurable experience."

"They installed a Solatube in our entryway, and it made an AMAZING difference! Great product and great customer service. He even cleaned up when he was finished. Thank you!"

"Five Star Electric responded promptly and provided flexible communication, scheduling everything over text instead of forcing us to call and wait on hold to get anywhere. They arrived within the scheduled window and got the work done super fast. They were professional and did a great job. Thank you!"

"Beware of shipping issues with this company. Ordered an ice maker installation kit on 10/10/25. Shipping was due no later than 10/20 according to company and FedEx tracking. FedEx tracking showed the package at their facility for 8 days without moving beginning on 10/15. Called FedEx 3 times. Each time they said they cannot find package and I have to contact shipper. Shipper has to make a claim, they will not mark it as lost. Called Appliance Parts Pros twice. Each time they say FedEx has to mark package lost before they will do anything. They also state they have to wait 14 days from them before doing anything because of their contract with FedEx. I don't care about their contract, I want what was ordered and paid for. Just going in circles with them and FedEX. If they shipped after 14 days it would be 22 days from that point, 32 days from the date of order if they shipped it that day. There was a deadline for installing this part before tenants arrive. They did not care, would not m"