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"APH&C came originally to repair a leaking internal sewer pipe that had flooded a basement in an approximately 90-year-old downtown house. They were called out after hours, came promptly, and made arrangements to return next day. The water service had already been turned off at the street. Two men returned on time, fixed the leak, and began work on installing a replacement water heater. As is common with old houses, problems were soon encountered: the chase (vent) had been installed backward. They worked steadily on the job for several days. In the midst of this, the basement flooded again from a new leak; thereby, establishing the need for a full redo of the old interior sewer pipes (iron) and a modification to the exterior clean outs and connections. Despite APH&C's heavy existing workload, they continued on with this new work. Once again an old house problem turned up: the back bathroom had no vent. Fixing it required putting in two new clean outs/connections. In the process they also repaired a leaking hose bib installed in the back wall of the house. Despite the problems encountered, there was no change to the original estimates. Given the state of the sewer lines in front, they also checked (camera) the sewer line going to the back house and on to the alley. It's pipes proved to have several offset connections and some obstructions. That work will be done later. I was impressed by the willingness of the workers to answer questions and explain plumbing facts. The lead plumbers carefully instructed the apprentices on tips and problems. They treated both their fellow workers, myself, and the tenants with consideration. They took care to protect the interior surfaces of the house and to clean up after themselves. With a few exceptions, they were remarkably free of both a "smooth marketer" and bullying attitudes--more so than other large companies I've dealt with. They did all they could to keep the tenants comfortable. I was also impressed by their ability to fit this constantly expanding job into their existing workload and do it during the Xmas holiday season (the job ran from Dec. 10 to Dec. 26, 2019. They promptly supplied me with copies of all permits and maintained a good relationship with the city inspectors. Overall, at least ten men worked on the job, of whom JJ and MIck McG were especially outstanding--for their attitude toward the clients, their fellow workers, and their company. APH&C keeps in touch with its customers by phone and by e-mail. I did feel a little bombarded by the e-mails, wishing for instance, that they wouldn't mail me to say a technician was on the way even as I was called with the same message. I also was a bit confounded by the number of e-mails from the billing department. That problem was resolved by my requesting one e-mail listing all the final charges, which was cheerfully supplied. Yes, I got grouchy as the work multiplied, but they didn't, at least not with me. Their training system is good."

"Everything went great! We were really pleased!"

"Perfectly done"

"Ramón was the only Pro who contacted us, and I'm glad that he did. Setting up the appointment was easy, and he arrived on time this morning. He was efficient and fast, finding the problem and fixing it within minutes. He also noticed a potential safety hazard and fixed that as well."

"It was awesome and fabulous. They are punctual and professional."

"They are very proficient. They know what they are doing and do excellent work."

"He did an excellent job and completed it quickly. He explained what he had done and improved over the set up I had in my previous home. "

"Prompt, cleaned up well"

"Extremely happy with them! Their office contacted us within minutes of us requesting a quote on a Friday afternoon. One of many things I loved is that they are Veteran owned and operated, and they offered a military discount. Zack was the electrician and arrived at my house around noon on Monday. He was friendly, knowledgeable and efficient. He was able to diagnose and repair my problem within 1 hour. I would highly recommend VDV Electric and will definitely be using them again. It is hard to find honest people and from 1st contact and throughout the entire experience I felt comfortable and that they are trustworthy. Thank you Zack."

"Angelo is very easy to work with. He is highly professional, helpful and gets projects done. He diagnosed the problem with my boiler, ordered the part needed and fixed the problem on the very same day the part arrived. I highly recommend him. "