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"Circuit breaker in garage was intermittently tripping. Scheduled appointment and received confirmation email for 3 PM on Monday, 3/4/2019. Receive call at 9:26 AM that technician is at my door. They mistakenly set the appointment for 10 AM. No problem, I took leave from work to meet them. They conducted somewhat superficial inspection concluding that there may be an overload (15-amp circuit) and that one of the connected appliances was culprit. They measured amps being pulled by only one appliance (mini-fridge at 4 amps) and concluded it must be the cause. I permenantly unplugged fridge and they installed new circuit breaker. They also closed off an outlet on a different circuit that was connected to a light switch in a different room (previous homeowners feculent install). Charge was $96.55; they did not charge for the new circuit breaker. I head back to work. Return home around 4:30 PM and circuit breaker has tripped again. I call Clayton (service tech) at 4:46 PM and ask him to advise. We conclude that I should systematically diagnose each appliance on my own to see which could be causing overload. I do so and determine that no matter which single appliance is plugged in, the circuit breaker still trips intermittently. I call Albuquerque Plumbing at 10:59 AM on Wednesday, 3/6/19 to request either a refund or to have technician diagnose further. Customer representative states that if they send out a tech, they charge an hourly fee of $110 no matter what, even though original diagnosis was seemingly not thorough nor conclusive enough to perform the work that was done. I state I will have a different company perform diagnosis and representative responds that if another company alters work performed by Albuquerque Plumbing, it will void their warranty (which makes sense, but I’m not concerned about a warranty on work that didn’t resolve the problem). I have a gentleman named Joe Wojcik with Powerhouse Electric come to diagnose. He spent 2.5 hours diagnosing everything on the circuit very thoroughly and was very professional. At the time, we thought cause was a loose connection at GFCI outlet. Charge was only $75. Ultimately, this didn’t resolve the tripping breaker. After posting initial review of service, Albuquerque Plumbing called and asked if they could come back out to diagnose further at no additional cost. I agreed. They spent about 1.5 hours diagnosing the circuit and all connections thoroughly but were still unable to reach a confident conclusion. We parted company under the impression that one of my tenants must be plugging in a malfunctioning appliance on occasion that is shorting and tripping the breaker. About 15 minutes after they leave, the breaker tripped while I was standing in front of the panel. This was perfect because I was able to determine that no one was using any appliance on the circuit at that time. knowing this, I was able to unilaterally diagnose certain lines on the circuit by disconnecting them and waiting to see if breaker trips. I believe I have isolated the problem cable on the circuit and will have it replaced."

We pride our company on reliability, great communication, integrity, and quality work. We are experts in our trade and will do our best to keep you as educated as we can on your particular task or project. We look forward to earning your business! Book with us online or feel free to give us a call today!

"Pepe and his crew were great! Very satisfied with the work and really appreciated their communication. Everyone was kind and respectful, I wouldnâ t hesitate to recommend or hire them again."

"Title: Exceptional, trustworthy plumbing — highly recommended Galactic Mechanical & Plumbing exceeded every expectation. After a frustrating runaround with other companies, Jordan drove up from Albuquerque to Santa Fe, waived the trip charge, and quickly diagnosed that I only needed a faucet fixture (not a full sink). He went to Home Depot, installed the new fixture, fixed a few other small issues, and left everything working — all billed fairly for one hour of labor. Jordan was professional, efficient, and honest; Megan in the office was courteous and helpful. As a longtime local with two homes, I’m already planning to use Galactic as my go-to plumber. Highly recommend them for reliable, respectful, and skilled service. Thank you, Jordan."

"I had some electrical problems and Jenna came out and gave me exactly what I wanted! She explained to me what she could do to solve my problem and she was going to put in some electrical boxes by my Internet router and I got exactly what I wanted. I’m extremely happy. She’s very knowledgeable, courteous, and a very nice person."

We pride our company on reliability, great communication, integrity, and quality work. We are experts in our trade and will do our best to keep you as educated as we can on your particular task or project. We look forward to earning your business! Book with us online or feel free to give us a call today!

"If you are lucky enough to hire Matt and his team you will not be disappointed. We wanted to put our electrical service underground including the power feed from solar panels. Matt came out and many times while talking with him he would say "We can do that.'" He was true to his word and did the work safely and according to code. The State Electrical Inspector was even impressed with the quality of work. Covid created a shortage of parts and Matt spent considerable time finding parts that were in short supply. If you are looking for someone who is honest, hard working and gives you a fair price, then Matt and his team are who you want- Thomas T. in White Rock, NM"

"They did excellent job and were professional from beginning to end! I had another solar panel company come before SunPro. They told me I was not allowed to get solar panels because my bill did not reach a certain amount. Which Sunpro did not tell me. They put the panels were I wanted them to go, and were extremely professional. I have the service representative, Cara, in my phone and any time that I need something or have a question she is there. Very knowledgeable and they answer at all hours."

"Trevor was highly informative and guided me through the process. I HIGHLY recommend using him if you are th inking of solar....Great tax advantage."

"Mathew and his co-worker arrived on time.  While Mathew was calculating the job cost his co-worker began cleaning.  Mathew said that if I didn't accept the bid the windows being cleaned were a freebie.  The bid was lower than I expected given the amount of glass to be cleaned.  
They were careful in the planted areas under the windows outside as well as around furniture inside.  I felt completely comfortable having them work inside my house.  The whole job was done quickly and well.  Many of the windows hadn't been cleaned in some years but they made everything sparkle.
I loved the difference clean windows made throughout the house.  I WILL be a repeat customer.
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