Get matched with top humidifier repair pros in Cuartelez, NM

"So far, so good. They haven't come out to do any work yet. Mason Brennan who is a factory rep stopped by and reviewed everything with us. He did a great job and he'll have Keith come out and do the proper measurements for building a sunroom. We haven't had to dish out any money yet. Step 1 has been completed. Waiting for steps 2 and 3."

"Felipe and his crew did a large project for me (back porch) and myriad smaller items to repair our new home. Short version: I'll definitely be using them again and recommending them, but you need to be engaged. They are not a set-and-forget crew. In general, the quality of the work is high. The porch is exactly as we imagined it and we're quite happy. The only issues I have with some of the work is the fit and finish. Roofing nails missing the joists weren't redone, so now there are nails hanging into my porch. The ramset nails they used to attach the base plate to the concrete pad had some kind of wax/rubber around them which wasn't completely removed prior to painting, so there are weird nubs sticking up on the base plate. Some of the screws on door moulding weren't puttied over. The biggest issue I had with them was communication and scheduling. Felipe forgot a few parts of the project and things got dropped a few times. It worked out because I was paying close attention, but I think he may just have too much going on so things will fall between the cracks. Scheduling was a regular issue. Our project took place right outside of our bedroom, so we wanted to know the night before if they would be there. It was about 50/50 whether they'd give us that heads up. They also broke an expensive high security lock and I was not reimbursed or discounted. On the scale of the project, it was a rounding error in cost, but it's the principle of the matter on that one."

"Super helpful"

"Very good service"

"Beware of shipping issues with this company. Ordered an ice maker installation kit on 10/10/25. Shipping was due no later than 10/20 according to company and FedEx tracking. FedEx tracking showed the package at their facility for 8 days without moving beginning on 10/15. Called FedEx 3 times. Each time they said they cannot find package and I have to contact shipper. Shipper has to make a claim, they will not mark it as lost. Called Appliance Parts Pros twice. Each time they say FedEx has to mark package lost before they will do anything. They also state they have to wait 14 days from them before doing anything because of their contract with FedEx. I don't care about their contract, I want what was ordered and paid for. Just going in circles with them and FedEX. If they shipped after 14 days it would be 22 days from that point, 32 days from the date of order if they shipped it that day. There was a deadline for installing this part before tenants arrive. They did not care, would not m"

"I was surprised to see all the good ratings as I had bad experiences with this company.. They installed the furnace and AC. This summer the AC stopped working, I called and a worker came and replaced the refrigerant which let the AC work for 24 hours before it stopped again. I called again and two workers showed up and looked around and fixed the AC. On the first trip the worker thought it would be covered by warranty since they Donner installed the systems. The workers were good but the office were crooks. They charged me $974.01 for the first trip where the worker spent 15-20 minutes to add refrigerator fluid which only let the AC work for one day. I called again and they sent two workers that did some investigation and did some repairs. I was charged $1215.09 for the second call. The office never sent me an invoice that stated the number of work hours, the cost for the labor, the listed or cost of materials used. It looked like the office just pulled numbers out of a hat. "

"This is the first online review I've ever written -- my experience with this company was that bad. Three aspects that deserve attention: 1) I placed an order and tried to cancel six minutes later. Turns out they don't accept cancellations. 2) I couldn't find a phone number, so I had to work the return/refund by email. The exchange was painful -- so unhelpful I felt like I was interacting with a bad chatbot. 3) I ended up eating shipping costs (expected) and got hit for a 50% restocking fee (unexpected) because I refused the package instead of paying to ship it back. Didn't matter that it went to the correct address, was clearly labeled, and had prior return authorization. So I ended up with a $21 refund on a $60 order, and a lesson learned about where not to buy appliance parts."

"Stood up on the first day with no call or contact. Plumber couldn?t assure us that he would be on time the second day because of more important job call."

"Pearl Mechanical was superb. They advised me on what would work best in my home, as the educated me on various options benefits or drawbacks. The installation, a "from scratch" job, was done in two days - quicker than I ever imagined. Delightful to work with and highly professional."