"Ralph is a top notch plumber, and I am grateful for his expertise. Also, it is wonderfully reassuring to engage a expert like Ralph who is honest and of good character. I thought I needed more than just a sump pump, but he firmly advised me that anything more was an unnecessary expense. Nice to know that Ralph is on your side!! A first rate professional!!"
"These guys are great! They know what they are doing honest and fair. I m so happy I used home advisor who found them for me. I was nervous about having to deal with plumbing issues they made it easy. Definitely would recommend."
"Steve and his team came in clutch after my basement flooded. They provided me high quality service at a fair price. My basement french drain and sump pump installation has helped keep my basement dry and I couldnt be more thankful."
"Hi, I am an old customer of Select Basement for many years. This is my incredibly happy and satisfied review on the service call by Kenny M. First the backstory. The alarm went off on my battery backup on Wednesday early evening I called Select several times and no one got back to me. I just wanted to know if this was a serious problem. Considering all the rain we were having that week. This was unusual for Select not to return my call in a timely manner from the great service I had received from Select Basement for many years. I explained to the customer service representatives who took my calls who were very professional and tried to help but to no avail no one called me to answer my question. I received a called back Friday morning to set up an appointment for Monday to look at the alarm on the battery backup to the sump pump. I inquired if our annual maintenance check could be performed at the same time and was told yes. Monday morning Kenny called to say “He was on his way”. My appointment was at 8, he arrived 7:45. This was great because I had a 9:00 virtual business meeting. I explained my frustration with Select Basement and merging with Groundworks. Kenny took the time to explain the system changes and how things work now with Groundworks. Kenny proceeded to look at the battery and said it is working properly now. He asked how long we have had it. I said several years he recommend changing the battery, which he did. Kenny also performed the maintenance of flushing the French drain system to make sure that is still working fine. He took several pictures along the way to validate what he was doing. He addressed the dehumidifier that we have, he adjusted it so it would drain into the nearest little french drain hole. Kenny did a great job. He was careful to address all the issues that he thought needed to be addressed. Kenny was very professional and respectful technician leaving no mess behind. Our water has a lot of iron ore, Kenny cleaned the ore around the pump and also offered a recommendation on how to reduce the ore around the pump. He also explained the difference in the service pricing for the warranty offered. I appreciated Kenny taking the time to explain everything that Groundworks now offers to their customers. I know Select Basement and Groundworks merged only a few months back. However, the most important thing is customer service. If I called on Wednesday night thinking I am having an emergency, I should not have to wait for my call to be returned on Friday morning. I text Jason from Select Basement late that evening since no one got back to me right away . Jason responded right away and put my fears to rest and suggested a few options for the alarm shut off that did not work. He said he would pass the issue to the one of the managers. There has to be better response to customer when several calls are made with not even a touch point call back. Thank God by basement was not flooded. Select would have lost a customer."
"Everyone was very courteous and cooperative. Pricing was reasonable. The work done was very professional. Alex, Mike, and crew did an awesome job on the under-the-bath-tub leakage as well as putting everything back together."
"Igor provided the estimate for several plumbing projects, supervised the other plumbers and handled one project himself. The work was performed exactly as per the estimate, with no surprises or upselling. The communication through the office regarding scheduling is excellent."
"We have worked with Quality First Basement for 20 years. First job was the triple sump pump which has been excellent. Next was the refinishing of our basement. Another superb product and experience. Today we had new flooring installed. Once again, the product and workers were excellent! They were on time and so respectful. The floor is so attractive. This is a company that has only gotten better over the years! I highly recommend it! Rachel Padian"
"Erik and Chris were absolutely amazing. Erik’s communication is impeccable—he explained everything clearly, from cost to timing, and made the whole process stress-free.
My gas steam boiler failed during one of the coldest winters in decades, and they handled the removal and installation quickly and professionally. The job was done in just a few hours. I couldn’t be happier and highly recommend them.!"
"Communication was timely, the job was done right and on time. There is nothing more I could ask for in my minor project (install shower/tub faucets in a high rise apartment building). I would hire them again."
JOHN ANTHONY PLUMBING & HEATING LLC is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests, and make their concerns the basis of our business.
Sump Pump Installation questions, answered by experts
Common problems include motor failure, clogged discharge lines, and float switch malfunctions. Regular maintenance prevents many issues.
A water pressure booster doesn't require special maintenance. Like any house system, inspections should be a regular part of your annual schedule. Check for leaks, faulty valves, pressure loss, and mineral build-up. Pressure loss could be a result of mineral build-up, and you can descale the system with a vinegar and water solution.
In most cases, standard homeowners insurance policies do not cover damage from a sump pump failure or overflow. Coverage for water damage is often limited to sudden, unexpected events like a burst pipe that was not caused by negligence. To be covered for sump pump issues, you will likely need to purchase a specific rider, endorsement, or additional water backup insurance. If your insurer offers this type of coverage, they may require proof that your sump pump is regularly maintained.
Submersible and pedestal sump pumps are two popular types of sump pumps. Submersible models are covered by water in a sump pit, which helps keep the motor cooler and quieter. Pedestal sump pumps stick out of the sump pit, so the motor stays dry and is easier to access. Submersible sump pumps are the pricier option, but they also have longer life spans.
To test for toilet leaks, use water coloring in the water tank and see if the water slips into the bowl from the tank. This test will indicate if there’s a problem with the flapper or refill tube. You can also put water coloring in the bowl of the toilet to see if there is a leak there. If there is, you should see the colored water on the outside of the toilet bowl or on the floor.
The Tenafly, NJ homeowners’ guide to sump pump installation services
From average costs to expert advice, get all the answers you need to get your job done.
Discover how much sump pump installation costs in New York, NY, including average prices, cost factors, and tips to save on your basement waterproofing project.
Sump pump replacement costs depend on the type of unit you have and the cost of labor, which varies by region. Read on to find out more about what to expect.
