Get matched with top sump pump installation pros in Tenafly, NJ

"Ralph is a top notch plumber, and I am grateful for his expertise. Also, it is wonderfully reassuring to engage a expert like Ralph who is honest and of good character. I thought I needed more than just a sump pump, but he firmly advised me that anything more was an unnecessary expense. Nice to know that Ralph is on your side!! A first rate professional!!"

"Very pleased with their service. Quick response and service. I called on a Saturday to look at my gas/steam boiler, and one hour later I had a service-man knocking on my front door.. Very flexible and friendly, and easy to work with. Thanks Yossef!"

"Steve and his team came in clutch after my basement flooded. They provided me high quality service at a fair price. My basement french drain and sump pump installation has helped keep my basement dry and I couldnt be more thankful."

"Hi, I am an old customer of Select Basement for many years. This is my incredibly happy and satisfied review on the service call by Kenny M. First the backstory. The alarm went off on my battery backup on Wednesday early evening I called Select several times and no one got back to me. I just wanted to know if this was a serious problem. Considering all the rain we were having that week. This was unusual for Select not to return my call in a timely manner from the great service I had received from Select Basement for many years. I explained to the customer service representatives who took my calls who were very professional and tried to help but to no avail no one called me to answer my question. I received a called back Friday morning to set up an appointment for Monday to look at the alarm on the battery backup to the sump pump. I inquired if our annual maintenance check could be performed at the same time and was told yes. Monday morning Kenny called to say “He was on his way”. My appointment was at 8, he arrived 7:45. This was great because I had a 9:00 virtual business meeting. I explained my frustration with Select Basement and merging with Groundworks. Kenny took the time to explain the system changes and how things work now with Groundworks. Kenny proceeded to look at the battery and said it is working properly now. He asked how long we have had it. I said several years he recommend changing the battery, which he did. Kenny also performed the maintenance of flushing the French drain system to make sure that is still working fine. He took several pictures along the way to validate what he was doing. He addressed the dehumidifier that we have, he adjusted it so it would drain into the nearest little french drain hole. Kenny did a great job. He was careful to address all the issues that he thought needed to be addressed. Kenny was very professional and respectful technician leaving no mess behind. Our water has a lot of iron ore, Kenny cleaned the ore around the pump and also offered a recommendation on how to reduce the ore around the pump. He also explained the difference in the service pricing for the warranty offered. I appreciated Kenny taking the time to explain everything that Groundworks now offers to their customers. I know Select Basement and Groundworks merged only a few months back. However, the most important thing is customer service. If I called on Wednesday night thinking I am having an emergency, I should not have to wait for my call to be returned on Friday morning. I text Jason from Select Basement late that evening since no one got back to me right away . Jason responded right away and put my fears to rest and suggested a few options for the alarm shut off that did not work. He said he would pass the issue to the one of the managers. There has to be better response to customer when several calls are made with not even a touch point call back. Thank God by basement was not flooded. Select would have lost a customer."

"Everyone was very courteous and cooperative. Pricing was reasonable. The work done was very professional. Alex, Mike, and crew did an awesome job on the under-the-bath-tub leakage as well as putting everything back together."

"Kyle and Justin installed a new 75 gallon water heater in my home this past week. The job was extensive due to need to remove incorrect pvc piping then install proper grade pvc to meet code. In addition they replaced and re install rigid piping for gas lines that apparently builder had not done correctly (shorts cuts!) this was also verified by another plumbing contractor of which we brought in for an estimate. So glad we went with Water Mac to do the job. Kyle and Justin's work was outstanding! These guys are nice, honest ,competent and fairly priced. I highly recommend them. Tammy Schoffelen"

"The team did an excellent job installing the sump pump they were very neat and clean they put tarps down all over excellent job"

"Have been having issues with a very slow drain flow in a basement slop sink. Owner of plumbing company cleared blockage with an electric snake and advised me that the venting on the drain pipe was incorrectly installed. Owner took the time to troubleshoot issue and make necessary repairs."

"Did everything I asked for efficiently and professionally. Had an external gas line installed for generator and grill. Very knowledgeable professionals in sizing, installation, support, and code. They also left the work area spotlessly clean."

"Communication was timely, the job was done right and on time. There is nothing more I could ask for in my minor project (install shower/tub faucets in a high rise apartment building). I would hire them again."