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"Did not go well at all with Len the Plumber was over charged and feel scammed, Len the Plumber, Technician Len Feldman started approx. 12pm until 3pm most of time going over the cost, taking pictures and finding everything possible that needed to be done and presented 10-page contract. Len Feldman (Technican) assessed the problem that was a leaking outside faucet that he explained froze over the winter and needed to be replaced. While water was leaking he did not turn off the inside valve and requested to have water company (Trenton Water Works) come out and turn off water by the main water line. TWW came out several times but could not find the line and sent out a third construction worker to locate the water line. Meantime Len left his personal contact # and promised to return as soon as the main water line was shut off. When Water Works returned on 6/25 could not reach Len, but was able to locate the main water line Len finally called back and said it would be ok he would be able to turn the water off was currently in Mays Landing that is approx. 65 miles away and could not return 6/25 but would be at my home to complete the job 6/26 am. After 9am no call no Len, I called again several times when finally able to reach him at around 9:30am, said he spoke to Supervisor and could not do anything until the main water line was completely shut off. I called Len the Plumber office spoke to Office Manager Cathy#610-616-3377 she said would try to get someone out asap, by later in the afternoon no return call from Cathy. At this point and 2 days later for an emergency it was time to find another Plumber and I cancelled everything at Len the Plumber. The Plumber came out Friday 6/27 completed the entire job within 1 hour, turned off the inside valve connected to the outside leak immediately as well as water to install the same job Len the Plumber contracted to do that, Len said would take at least 6 hours. Main Water Line never had to be touched!!! I am appalled with Len the Plumber that I could trust thru Angi's List with a good reliable repetition. This company had no consideration about leaving me and my family including my 88-year-old handicapped mother without running water for days, all he was concerned about was how much commission he could make off someone in a vulnerable situation."

"Peter was exceptional at his job, very knowledgeable. Inform me each step of the way during the process, very professional."

"Great!! Would hire again"

"My wall gas heater one day just went out. I called several companies and was told they didn’t service that type of heater. One company gave me the number for Angi. The guys with Whitestone came immediately and suggested I replace it because the problem was the pilot. I bought a new heater and they installed it in just a couple of days later. I feel that they were very knowledgeable, diligent and pleasant. It’s working great."

"I’ve been an Alpine customer since 1975. Alpine is a remarkable example of a small business model (regardless of industry) that other businesses would be smart to emulate. It’s astounding, how they continue to flourish given accelerated market threats, market opportunities and government regulations. They also figured out how to stay more than relevant even with rapidly changing technologies, suppliers and price, along with the active consolidation of small companies by the behemoths (e.g. public utilities, big-box). Their secret sauce is their founding principles of authentic commitment to customer perceived value and continuing to grow/train their exceptional technical service folks. Congratulations on achieving and sustaining your founding vision. Well done! --------------------------My Alpine History------------------------------------------------ I moved to NJ in 1975 and began an immediate search for the best services providers (e.g. MDs, HVACs, Auto Mechanics). I have extremely high standards in terms of quality, price, customer focus and ethics. Furthermore, because of my professional background as a senior consultant for IBM, I am very detailed and fact oriented. All houses in my development had been built 15 years earlier with ducts for forced-air heating only. I brought 3 specialist contractors to evaluate installing AC using the existing ducts. Art Staloff (the owner of Alpine Refrigeration, founded 1972) was the only contractor whose assessment seemed credible and reasonably priced and then proved to be absolutely true. Over a 44 span, I’ve exclusively used Alpine for all my HVAC needs and most recently a whole-house generator. I’ve also taken advantage of their well-priced and high-value pre-season service agreements Paul Raskas East Brunswick, NJ"

"If I could, I would give this horrible service provider a 0.0! I scheduled a plumbing appointment on a call, which was confirmed via multiple texts the day prior to the appt. Then had an employee go to the location during the 4 hour window they specified and wait for the plumber. On the day of the appt, 1 hour into the time window someone calls and says, sorry we’re not going to go because we only do residential plumbing. This was a surprise, as it was communicated to them that this was a business when I had set up the appt. So, I decided to speak with a manager. After spending over an hour of being bounced around from one dept to another, asking for a manager, they never connected me to one and their dispatcher had the audacity to say “sorry for your inconvenience, but you’ll just have to find someone else.” WOW! The hoops they make you jump through and the rudeness is not worth the hassle. I would definitely recommend you find a different plumbing pro for your project!"

"Worst service I’ve ever have experienced. They wanted to sell me the product, never told me that there was an early termination fee and another penalty for an initial offer they gave me. Had double charges every month, once for the oil they provided (which they never told me they were going to provide before coming. They just came without my knowledge and then I find a high amount bill) and another for an “automatic payment” for 500 that they never could explain. The didn’t even fix this issue and it kept happening every month even after I cancelled the service. Then having to call them is a hastié for the refund of the 500. Stay away of this company"

"From the estimate to the final installation you won’t find a more professional company. They installed a new carrier furnace and air conditioner and did an excellent job. I highly recommend them for any of your HVAC needs."

"Rob came in an emergency Hot Water Heater situation days before Memorial Day… he squeezed us in and came the same evening, saving us from flooding! Price was fair, his work was excellent. He us a a friendly and professional on every level… I would highly recommend him!"

"They were very knowledgeable and gave you options. A pleasure to work with them."