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"Great company to work with very helpful. Would definitely hire again"

"If I could, I would give this horrible service provider a 0.0! I scheduled a plumbing appointment on a call, which was confirmed via multiple texts the day prior to the appt. Then had an employee go to the location during the 4 hour window they specified and wait for the plumber. On the day of the appt, 1 hour into the time window someone calls and says, sorry we’re not going to go because we only do residential plumbing. This was a surprise, as it was communicated to them that this was a business when I had set up the appt. So, I decided to speak with a manager. After spending over an hour of being bounced around from one dept to another, asking for a manager, they never connected me to one and their dispatcher had the audacity to say “sorry for your inconvenience, but you’ll just have to find someone else.” WOW! The hoops they make you jump through and the rudeness is not worth the hassle. I would definitely recommend you find a different plumbing pro for your project!"

"It’s been just shy of year since we had Green Sun Energy Services design and install a solar array and a standby generator at our home. I’d been thinking about “going solar” for some time. I spoke with one or two other solar-install companies before speaking with Green Sun. Glen, Green Sun head-honcho, came to my home and discussed the technical and economic aspects of the solar array. In addition to being very personable, I found Glen to be professional and exceedingly knowledgeable. I liked that fact that rather speaking with a sales rep, I was speaking with an owner of the company. And I took comfort in the fact that Green Sun is local (at least to me) and has been around for a number of years, has done many solar installs, and has several regular crews of installers. After surveying the attic and taking some measurements of the roof, Glen worked up an estimate for a solar array and standby generator. The estimate detailed what the system would look like, what it could do, and what it would cost. A further and very important consideration for me was what the solar array would look like. Having just completed a significant renovation to the exterior of our home, including a nice new roof, I didn’t want to compromise the look we achieved. In fact, I didn’t want to see the panels at all, at least from the front or sides of my home. Glen assured me that I wouldn’t. In fact, unlike some other solar-install companies, it turns out that Green Sun always sets the panels back at least four feet or so from the side edges of the roof. They “get” it. Since the payout looked good and I was very comfortable with Green Sun and Glen, we decided to proceed. Since part of my project was a standby generator, the electrical work was a bit more involved. Glen’s electrical contractor was amazing. He was easy to work with and really sweated the details. He showed up when we he said he would, and did all the prep work he could in anticipation of the actual solar-panel install and generator delivery. He obviously took great pride in his work, making sure everything was neat and expertly done. No less impressive were the solar-panel installers. Per the layout, they moved a roof vent and took the time necessary to line-up everything in accordance with Greg’s plan. The install proceeded without a hitch and looked great. Inspecting the attic, I couldn’t find a single fastener penetrating the roof deck; every screw/nail was sunk into the rafters. As promised, no part of the array is visible from the front or sides of the house. In fact, in my situation, the solar panels aren’t visible until I stand quite a distance away from the house in the backyard. Glen’s plumbing contractor showed up to plumb the stand-by generator as scheduled. Like the electrical, everything was done professionally and very neatly. In fact, when the inspector came by to perform his inspection, he commented on how neatly the unit was plumbed. As noted at the outset, my system has been operating for about a year. Everything started up without issue. My monthly electric bill is just under $3.00 per month; that’s not for usage –it’s a minimum that must be paid─ I have actually been banking electricity every month, for which I will receive a check/credit from my electric company at some point. I have cashed in the solar credits (SRECs) that I receive every few months. Between the SRECs, my $3-a-month electric bill, and the 30% federal tax credit, I’m on track for a 6-year or so payout. Just a couple of weeks ago, during the April Nor’easters, the power in my neighborhood went out for 4-5 hours. But not at my house; the generator kicked on in a few seconds. My only continuing awareness of the outage was how dark things were outside and the audible, but inoffensive drone of the generator. Bottom line, I couldn’t be more satisfied. The few questions I’ve had have been answered promptly and cheerfully by Glen or his business partner Chris. If you are thinking about “going solar,” or even just getting a standby generator, you really ought to give Glen at Green Sun a call. By the way, I understand that the federal tax credit is being phased out over the next 4-5 years, so if you are interested, you probably should move on it. I realize that this might sound like an “ad,” not a review, but it isn’t. I have no connection with Glen or Green Sun other than being an extremely satisfied customer; this review is simply my way of saying “thank you” to Green Sun."

"The experience was not quite what I expected. I had clearly explained the scope—replacing 10-12 standard switches with smart switches giving model number/spec—and was hoping for a lump sum proposal, but they only offered hourly rates, which is understandable. They estimated it would take about 2 hours, but the job ended up taking over 4. While they mentioned having done similar installations before, they spent quite a bit of time reviewing instructions on site, which added to the time and cost. The final bill was over $800 for a couple switches, including a service fee and $10 for wire connector? (The switches come with connector) Just a heads-up to others: be sure to ask detailed questions about hourly charges and how time will be managed, especially for smart device installations."

"I bought the deal and when I called the service provider, I was told that things that I needed get done were not covered (installing a new electrical outlet for already installed garbage disposal, new exhaust fan in the bath) - I called them again in December - they mentioned they cannot refund money but can charge extra for the services I needed - they visited my house, suggested township permissions requirements and additional charges for the same - I agreed to proceed, haven't heard back since!"

"They did a nice quick Job."

"Great!! Would hire again"

"I highly recommend First Class Electric. I called this morning and by 10 am Joey the technician was calling me confirming he was on his way. The operator who made the appointment was very friendly and helpful. The technician Joey was very knowledgeable and friendly. He is an asset to your company! He understood what needed to be done and explained his plan. He made sure I was satisfied and answered every question. I will definitely use this company again but I want Joey to be the technician. Thank You!!!"

"Alpine installed my Trane heating and air conditioning system 18 years ago. At that time, I decided to purchase a service contract that would allow me to receive 2x a year cleaning and inspection. It was the best investment I could have made! Today their technician Troy came to conduct the preseason service on my air conditioner. My appointment was for 10am and Troy arrived promptly at 10am! During the course of the inspection, Troy discovered that the dual run capacitor was leaking oil. He showed me the part and suggested that it could be a problem down the road. Since the system is 18 years old, I wasn't surprised that there might be a worn part that would need to be replaced. Luckily, he had the part on hand and was able to do the repair right away. Because I had the service contract, I received a discount on the parts and labor which was greatly appreciated. I'm so glad that I called Alpine all those years ago. I highly recommend them for your heating and cooling needs!"

"Brian was a gem. Great service from Pipeworks as always."