Ryan & Company

Great job guys. Lovely working with them

I feel confident in Ryan and Sons’ knowledge and expertise in caring for my 250-year-old house. They have serviced my water softener, hot water heat, furnace, as well as performed other services that come up in an old house. Their communication is excellent, sending emails and calling so I know when to expect them. With a service plan on my water system, I get a discount on other services , too - you can’t beat that! Highly recommend!

The plumber who came was fantastic! Very professional and efficient. The price was reasonable, too. I would definitely recommend them!

Tim did a very good job figuring out what was wrong and recommending improvement when he re-pipe to fix the problem.

Very profession office staff and technician. Arrived within appointment time internal. Plumber was cordial and responded to all inquiries. Very happy customer

From the initial proposal and questions with Kevin to the installation with Mike and Milt, the professionalism and knowledge sharing was remarkable. To have the owner, Kevin, involved was a key influence in decision, as was our neighbors high positive regard for Ryan & Co. The installation was efficient. Mike and Milt were so organized and kept things neat and clean. They paid attention to detail and fixed the ancillary to the main system where needed. High quality all around. The system is in and can’t wait to see how it works, especially through the tricky up and down temps of the fall season. Farewell to the 35 yr old system.

Customer since 2016. Technicians are great. Typically my experience has been 5 stars as I love(d) the responsiveness and that they send you a photo of the person showing up. Today, totally different story. I had a genuine concern and the woman on the phone for Service/Customer Support was incredibly combative. She refused to slow down and hear me out when I was actually saying the same thing she was. She really didn't care about the direction the call was taking and it was obvious she was standing firm on a useless argument. I'm no huge customer, but I am/was supporting a local business since 2016; today's encounter not only makes me hesitant to ever use them again, but moreso hesitant to endorse to neighbors and friends. Then again, it's Monday; maybe she's just having a bad day.

I am very pleased They fixed the problem very quickly

The woman who took my call to book the appt. was very cheerful and easy to talk to. Chris, the serviceman was great. He showed up on time, found the problem quickly, and explained everything clearly. I will be using them in the future for seasonal maintenance. All-in-all a great experience.

fixed in 1/2 hour. gave me options how to fix. got angie list discount.

Couldn't be more pleased with my experience. Had leaks in the bathroom going down into the ceiling of the kitchen from a bad contractor who remodeled the bathroom. Called Ryan & Company to come take a look and the owner Bill came to take a look later that day. Sent out his technician Brandon, who was at our house at 8 AM the next morning to do the repairs. After fixing the leaking shower, we decided he should check the toilet and sink as well to be safe. Sure enough they both had leaks as well, Brandon was able to fix all three leaks very quickly and even did some extra caulking to enhance the appearance. Both Bill & Brandon were very knowledgable, friendly, showed up on time and did a great job at a fair price. If you need plumbing work done in North Jersey, call Ryan & Company now.

This time the owner Bill Ryan showed up with his guy. Under Bill’s instructions, they carefully examined the issue and showed lots of patience to try out different repair strategies. Although the problem is not completely fixed yet, the condition has been improved significantly. Bill showed genuine courtesy and respect to our home and keep following up the situation after leaving. As they promised while making the appointment, the re-visit was free.

I left 2 messages and never got a return call. Its been a week.

I was very impressed with the service I received. When scheduling the appointment everyone I dealt with was responsive and polite. I had called because our A/C wasn't working and they were able to schedule a technician to come service the unit the next day. The technician (Devin) was very nice and he explained the work he was doing. I had not had the A/C unit serviced for a while (shame on me) so there were several problems. He was able to address them and he also encourage me to get a service contract so we can have the system serviced annual. Overall I was very happy with the work that was done. Thanks!

Great service would highly recommend.

1 hr 20 mins after appt time for initial visit, salesman called to tell me he was running a little late. I said something like, "A little? it's 1 hr 20 mins late." He asked if he could come over (it was already 6:20pm) and I said I couldn't accommodate that. I asked him to call me the next morning to reschedule and he said he would call first thing. Never heard back from him, so I figured he didn't want the job.

I've been very happy with this company. The work is done well, the techs have all been very helpful, polite and professional. Scheduling was prompt and convenient.

The technician detected the problem, and replaced the thermostat

The technician found the part that needed replacing, went out to buy it and replaced it sucessfully to that we were able to get heat.

Excellent service, on time, neat, and extremely professional

The technician came out and diagnosed the problem. He told us that the unit is very old and that the condenser was bad. The suggestion was to either replace the unit outside or change out the entire system. My air conditioner is a old system that is still using R22 Freon. The cost was substantial approximately 4K for the replacement unit outside or 8K for a whole new system. I decided to get a second opinion. Thankfully the second opinion paid off. It turned out that I did not need to replace the unit outside the problem was with a capacitor. Instead of paying 4-8K I paid about $250. I was very disappointed in Ryan & Company they did not diagnose the problem correctly and would not recommend them to anyone in the future.

He investigated the issue and made the necessary repairs. A/C is now working better than before. Very happy with work done.

Our 4 year old central air conditioner was blowing out warm air. We called Ryan & Co. to come out and perform routine maintenance in the hope that normal maintenance and a tune up would return it to normal working condition. Brian performed the service and checked the air temperature when he was finished. It turned out there was something else going on with it and he surmised there must be a slow leak in the line as he determined we were low or out of refrigerant. We rescheduled to have him come out and test the lines in order to locate the leak. After pressurizing the system, it was determined the coil and compressor had gone bad and the condenser unit would need to be replaced. Ryan & Co., even though they were not a registered dealer of the type of air conditioner I had went the extra mile to get registered with a distributor and assisted me as I went through the warranty process. The warranty on labor had expired and we were only able to recoup some of the cost of a new unit, but that had nothing to do with Ryan & Co. When the new condenser unit showed up they brought it over and got it installed in a timely manner. We have a cool house once again. I want to thank them for their efforts and for their assistance. I would use them again.

Top-notch professionals, extremely cooperative and knowledgeable, great to work with. Dan Sullivan led our project with a solid team. They were efficient, fun to work with, and worked neat/clean in the house and yard. We highly recommend this company.

On time, very professional, able to solve any problems with ease.