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"Beware of shipping issues with this company. Ordered an ice maker installation kit on 10/10/25. Shipping was due no later than 10/20 according to company and FedEx tracking. FedEx tracking showed the package at their facility for 8 days without moving beginning on 10/15. Called FedEx 3 times. Each time they said they cannot find package and I have to contact shipper. Shipper has to make a claim, they will not mark it as lost. Called Appliance Parts Pros twice. Each time they say FedEx has to mark package lost before they will do anything. They also state they have to wait 14 days from them before doing anything because of their contract with FedEx. I don't care about their contract, I want what was ordered and paid for. Just going in circles with them and FedEX. If they shipped after 14 days it would be 22 days from that point, 32 days from the date of order if they shipped it that day. There was a deadline for installing this part before tenants arrive. They did not care, would not m"

"It all went smoothly, i.e., the scheduling, actual service, and the payment. The technician appeared on time. He was very amiable, and professional. The work was done promptly. I have been using their service for several years now and I am very satisfied."

"We consider ourselves very lucky for having chosen New England Clean Energy as our solar installer. From the beginning to the end of the project, NECE was responsive, punctual, helpful and very focused on giving us the best - we always felt they put us, their customer, first. We are very happy customers, secure in the knowledge that no matter what issues may come up with our system, NECE is a phone call or an email away, with courteous, prompt answers. We wholeheartedly recommend them."

"Rob was easy to communicate with and we were satisfied with their work. Our radon levels plummeted as a result of the system installed."

"This is the first online review I've ever written -- my experience with this company was that bad. Three aspects that deserve attention: 1) I placed an order and tried to cancel six minutes later. Turns out they don't accept cancellations. 2) I couldn't find a phone number, so I had to work the return/refund by email. The exchange was painful -- so unhelpful I felt like I was interacting with a bad chatbot. 3) I ended up eating shipping costs (expected) and got hit for a 50% restocking fee (unexpected) because I refused the package instead of paying to ship it back. Didn't matter that it went to the correct address, was clearly labeled, and had prior return authorization. So I ended up with a $21 refund on a $60 order, and a lesson learned about where not to buy appliance parts."

"Thought I’d put this out there for any of you who are deciding that you need a plumber in the Atkinson area. I would definitely NOT RECOMMEND Matt from Happy Home P&H. In my opinion he performed an incomplete job, overcharged for it and made an unprofessional comment to me. You’ll have to decide if this is the kind of plumber you want for your job. On Friday 7/13/2023 I discovered a leak in my home. Water was coming through the kitchen ceiling. I did not know what was causing this. I called Happy Home P&H. I do have to say Matt responded quickly. Matt arrived and identified the issue as the toilet tank supply line between the toilet and the wall on the second floor. He mentioned that he recently had some other jobs in my condo complex as he acknowledged that our homes are on the older side. He turned off the water to the toilet, replaced the toilet tank supply line and completed the job in less than 20 minutes. I don’t know if he took a few extra minutes to check any other plumbing parts around the leak area to ensure all was in working order...but apparently he did not. I was charged $250 because it was deemed an emergency which I gladly paid. That evening I noticed that water was still dripping from the area of “The Fix”. I called Matt at Happy Home P&H and arranged for him to come back as I felt he did not completely fix the issue I had paid him $250 for. When Matt returned, before he even looked at the leak, he said he thought it was probably a nut that needed tightning at the water shutoff as the materials were old. He completed the "tightning of the stop packing nut at toilet" in under 5 minutes. I don’t know if he took a few extra minutes to check any other plumbing parts around the leak area to ensure all was in working order... but apparently he did not. He told me the charge would be $100 for coming back to fix the leak. I suggested the fix was something he touched the day before and should be considered as included in the original fix. He did not agree. I paid Matt $100. I told him I was disappointed about having to pay a second time and would be posting my disappointment on the Atkinson Community Facebook page and passing my experience onto my Atkinson neighbors. That evening I noticed that water was still dripping from the area of “The Fix”. I notified Matt of the continued leaking. Matt said he was busy today but offered to come back the next day. However he prefaced it by saying “even though I don’t want you as a customer” I will fix my work. I have decided to not allow Matt back into my home given his unprofessional comment and the fact that after two visits there is still water leaking from my toilet. I feel uncomfortable and do not want to allow a worker into my home who quote "does not want me as a customer". This was my experience with hiring Matt of Happy Home P&H."

"Never again!! They overcharged for simple job. Not to mention drilles 3 holes in my new flooring. Uae anyone else but Pinney!"

"You should probably add 4-6 weeks to the expected delivery date if you expect to need the "enclosed" hardware. I received the blinds in the estimated time, but it came without the required hardware. I have made 4 calls (at least) over several weeks, but the hardware is nowhere in site. It is clear that SelectBlinds.com is a marketing company only has outsourced all production and fulfillment to third parties and evidently has a difficult time coordinating these type of customer service issue. Extremely frustrating that my blinds have been sitting in the floor for over a month and all I need is a few screws. Happy to go to Home Depot to get the screws, but SelectBlinds can't even tell me what sizes I need."

"Terrible company. Possibly a scam. They attempted to sell me a part they didn't even have, and after waiting patiently for OVER A MONTH, I canceled my order. When calling them to confirm, they told me they never had the part to sell to me. What a joke!"

"I had a bad computer board in my oven. they said they would not cover it because they found a roach. This is Florida we have some roaches. i do not have a bug problem. It has nothing to do with a bad computer board. This company looks for a way to deny claims. i had one other claim and they tried to deny it as well. Save yourself some agravation and stay away. They must post their own positive reviews. They took my $65.00 fee and did nothing"