Pinney Plumbing and Heating
About us
Family & locally owned. Additional DBA - Pinney Plumbing and Heating Air Conditioning.
Business highlights
Emergency services offered
47 years of experience
Services we offer
Residential and commercial plumbing, air conditioning, heating, installation & replacement., pumps, remodeling kitchen & bathroom repairs, water heaters, wells
Amenities
Emergency Services
Yes
Free Estimates
Yes
Reviews
4.726 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 92% | ||
| 0% | ||
| 0% | ||
| 4% | ||
| 4% |
Showing 1-25 of 26 reviews
Steven S.
Aug 2020
Never again!! They overcharged for simple job. Not to mention drilles 3 holes in my new flooring. Uae anyone else but Pinney!
Robert E.
Jul 2018
From the moment we connected on the phone throughout the service, Pinney was professional, clear, and friendly. Wendel (on the phone) helped me understand my options, and even checked the serial number of our failing water heater to see if it was still under warranty (even though we hadn't purchased the heater from Pinney). They were able to schedule the replacement within the same day that we called. Stephen did the work, and was professional, skilled, friendly. Overall a great experience with a competent and professional company.
Roger C.
Nov 2017
Very smoothly.
Robert S.
Aug 2017
Perfect. You couldn't ask for more of Mr. Pinney and his service representative. They embody professionalism. We would use them for all future plumbing or HVAC needs.
Frank M.
Aug 2017
Exceptional professional work, detailed written estimate, owner provided detailed explaination of options and work to be done.
Peter P.
Apr 2016
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Wendy D.
Mar 2016
unknown
Response from Pinney Plumbing and Heating
"Thanks [Member Name Removed], It's tough to pick someone in the middle rather than the lowest price. We appreciate being picked and pleased that you are pleased. You made it easy. Adrian"
Philip G.
Dec 2015
Adrian was more than helpful on the phone and was willing to discuss my options and provide opinions. He educated me and helped me make a good decision that fit my needs. He then came in for the on-site visit to check out the job site and prepare a quote.
The follow up with his office was perfect and a plumber was scheduled once I agreed to the price, with a small deposit. Klaus came on installation day and did a superb job. Granted we have great access to our basement, but the whole "out with the old and in with the new" was complete in just a couple hours.
I received my final invoice a week or two later and the deal was done.
The follow up with his office was perfect and a plumber was scheduled once I agreed to the price, with a small deposit. Klaus came on installation day and did a superb job. Granted we have great access to our basement, but the whole "out with the old and in with the new" was complete in just a couple hours.
I received my final invoice a week or two later and the deal was done.
William M.
Sep 2015
unknown
Wb E.
Jul 2015
unknown
Sally R.
Oct 2014
Great! The plumber showed us how to repair it if the problem re-occurs. The owner came later for a heating estimate. Very helpful! Would use again? For sure!
Response from Pinney Plumbing and Heating
"Thanks [removed member name], I hope the radiator is heating the kitchen really well. Adrian"
Linda M.
Jun 2014
There was a huge storm and i called plumbers and they were the only ones who came. They fixed the toilet system.
Harvey N.
May 2014
unknown
Steve G.
Apr 2014
unknown
Dipesh A.
Mar 2014
Spoke to Mr Pinney on the phone. As always, he took the time to give and get detailed information. Very helpful. Was able to get same day service. Professional, prompt, courteous.
Linda M.
Feb 2014
He came out in a 15 inch snowstorm and totally revamped my frozen pipes as they were initially installed improperly.
Response from Pinney Plumbing and Heating
"15 inches of snow doesn't seem like so much this year. Glad we met your needs and thank you. Please call anytime if you need us. Adrian"
Lois M.
Aug 2013
Pinney has been my plumber for years. Their prices are a little higher than some but I think you get what you pay for - they are very professional and know their stuff. You only need to call them once and the problem is fixed. It is a pleasure working with them.
Gene G.
Jun 2013
See above.
Jules H.
Jun 2013
From first contact to receipt of bill, all service met or exceeded my expectations. Very professional.
Steven B.
May 2013
Used them for various work including new hot water heater. Excellent service on all occasions.
Response from Pinney Plumbing and Heating
"Thank you. We hope to always meet your expectations. Adrian"
Sam H.
Apr 2013
They were called in by the company providing replacement services for our sink which was defective. There was no estimate. They disconnected the old one and installed the new one. I wasn't the prime contractor so I stayed out of the loop. We got a bill for the work directly from Phinney which I thought was high, but then plumbers tend to charge a lot for their work.
Response from Pinney Plumbing and Heating
"Yes, sometimes we are slow getting a quote done when emergency work gets in the way. I truly apologize for that and know that customers are anxious to get answers. During 2012, in addition to the slow quote, we had given two other heating system replacement proposals for this same property that were on time. For both our sakes, I’m sorry the last one was late. Adrian Pinney"
Gene G.
Feb 2013
..there is no long story... i told them my problem and they proceeded to repair it with no wasted motions...i have been using this company since 1986... many times i tell adrien my problem and he suggests things that i should do before i make an appointment.. quite a number of times i never had to call back except to say 'thank you'...
Response from Pinney Plumbing and Heating
"Thank you [member name removed], It's always a pleasure to work with you. Adrian"
W C.
Jan 2013
I have used Pinney over the last five years for plumbing work on both my home and a rental property. They have always been able to schedule the work in a timely manner, and always show up when expected. I have never had a problem with the quality of job done. While I always gasp at the hourly rate charged, I don't feel it is out of line with the trade, and have never felt that the time spent was excessive for the job... In fact, I have been (pleasantly) surprised at how quickly they work.
Response from Pinney Plumbing and Heating
"Thank you. I gasp at todays prices too, both on what we sell and what we have to pay, from fuel to trucks to taxes. We're trying hard to keep it down and extra hard to make what we due have value. Adrian"
Carla P.
Sep 2012
The pipes in one part of the house froze last winter. I was afraid they would continue to freeze throughout the winter, so instead of fixing them at the time, I waited until this summer. I called to make an appt. with Pinney and they were able to respond with service quickly. As bad luck would have it, the day they were scheduled to come the hot water heater decided to die. They were able to fix both quickly. Though they are not bargain prices, they are probably fair prices. A good plumbing outfit is worth its weight in gold.
Response from Pinney Plumbing and Heating
"Thank you, As always. Adrian"
CONSTANCE N.
Jul 2012
They cleaned up after themselves. They showed up very promptly. I would give them an outstanding rating on every dimension. They were absolutely fantastic.
Response from Pinney Plumbing and Heating
"Thank you for the kind words. Great customers make it easy to do a great job. Adrian"
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
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FAQ
Pinney Plumbing and Heating is currently rated 4.7 overall out of 5.
Yes, Pinney Plumbing and Heating offers free project estimates.
No, Pinney Plumbing and Heating does not offer eco-friendly accreditations.
No, Pinney Plumbing and Heating does not offer a senior discount.
Yes, Pinney Plumbing and Heating offers emergency services.
No, Pinney Plumbing and Heating does not offer warranties.