Get matched with top well and pump technicians in Winfall, NC

"Jarred was professional and explained everything to us. Did the repair around an hour and gave us some estimates for either going for a tank less water heater and for the traditional type. The office staff was also professional and got us scheduled for today which was really appreciated."

"I have nothing but good things to say about their business. I want to give a great big thank you for helping me in an emergency situation with my septic issue. They fit me in their very busy schedule on the same day I called panicking about what I had going on. Once the tank was pumped, there were other issues that needed immediate attention and were taken care of right then. I was worried about the cost, and ended up with a very reasonable invoice for all the immediate service I received. I would highly recommend Forbes Plumbing & Septic if you want excellent customer and plumbing services at a reasonable rate!"

"The process was quick and easy. I just provided a water sample. It was determined that I had high levels of chlorine in our drinking water. I was able to solve my water problems with only one filter. Why did I wait years to have this done? Now I can be confident that our water is safe. Highly recommended."

"Absolutely hideous service. Many of their technicians do not know what they are doing. When their own techs mention that they have "never seen anything like this before" in regard to how the system is installed, and their company is the one who installed the HVAC systems in the first place, that is a problem. I have managed two properties with almost 500 apartments where Smith & Keene installed the HVAC systems during construction, and both properties had dozens and dozens of issues and warranty requests from day one. 5 years later, we have spent thousands of dollars having their mistakes corrected. Most recently, they were called out to check two A/C units not working. The techs conclusion was the defrost boards needed to be replaced, and charged us their $89 diagnostic fee for each. No surprise that when we replaced the boards, it did not fix the issue and the A/C still would not work on either system. Not to mention, their techs had already been out for both of these systems prior, and their repairs clearly did not fix them. What we finally found with both units was bad wiring, and spent $1,730 having them properly repaired. The prior repair for one of these by a Smith & Keene tech was re-wiring, so it seems that their tech caused the issue in the first place. I called to request they waive these fees since their techs were wrong, and did nothing for us but cost us time, however, they their managers response was, "the invoices stand as is". Apparently they are in such demand that they don't mind losing a customer and 200+ units over $178. As a manager myself, and in a world where customer service is now almost nonexistent, I take pride in going the extra mile for my customers and make sure they know they are appreciated. And in the end, it's about doing what is fair and just."

"I contracted Virginia Foundation Solutions because of an issue I had with water seeping through the concrete/cinder block wall to the garage during heavy/steady rains and would install a weeping tile and pump system. The crew that came out to the job site, Joel, Alex, Tomas and Jacke known as "The Blue Crew", were on time and started the work right away. They were cognizant of the plumbing to the water well and the electrical on that side of the house. They were very careful during the excavation. The work took a good part of the day, and when it was completed, I couldn't have been happier with the overall results. I had brick pavers that I was able to incorporate into the landscape to frame out the upper layer of rock that was applied over the drainage rock and weeping tile/tubing. The testing of the pump functioned perfectly, and the electrical work was contracted through DT Electric LLC. Thank you again, Virginia Foundation Solutions and DT Electric in assisting me to resolve my water intrusion problem."