A1 Sewer & Drain Plumbing & Water Heaters

We were told that this would be a one-day project, and they could get it done without impacting our business. Not only did it take far more than one day (three weeks to be exact) it severely impacted our operations and cost us a significant amount in lost revenue. I have called several times during the project and requested for a member of management to call me regarding the issues with this and have never received a call back. The project failed the first inspection and took two weeks for them to get the second one scheduled. due to their lack of planning and follow through with the city. I would not recommend this company if you were on a specific timeline and they were far more expensive for the same work than other companies.

I had a plumbing leak in my crawlspace, so I called A1 Sewer & Drain Plumbing, and was able to have someone come out the same day. Jeronmy did the repair and was awesome. He was professional but also personable. He kept me informed from the moment he was on his way, and throughout the process of what needed to be done for the repair. He was very efficient and got the work done in less than an hour. If I ever needed them to come out again, I would be happy to have him return. I can honestly say that I've had a good experience with everyone, from A1 Sewer & Plumbing, that has come out to do work on my home.

I just wanted to send out a great review for Patrick and Jordan! They deserve 1000 stars ⭐️ They did a great job fixing my cracked water heater. They listen to all my concerns and my problems to help give resolution to this major problem. I especially wanted to say thank you to Jordan for all his customer service and kind words as he helped us through every part of our problem to the solution. I think the most amazing part is his great knowledge and his way to explain how things are going to happen and move forward to completion. As a first time homebuyer, these situations can be very scary. I definitely will recommend A1sewer and drain They have great technicians!

Lee came out right away to help us with a leaking hot-water shut-off valve located under the kitchen sink and leading to our dishwasher.Lee is very polite and easy to talk to. He explained that he would first try to repair the valve because that would be the least expensive fix. When he took off the valve, he showed us that the rubber washer had disintegrated (30-year-old house) leaving metal on metal. Not good! He cleaned it up, put in a new washer, and put it back in. Lee was a pleasure to work with.

Very nice, came and worked in the middle of a storm!

Chris was so thorough, explaining everything step. He was efficient and even told us what to keep an eye on in the future. A-1 has got a customer for life!

A+! Pat B was phenomenal! Prompt, courteous, knowledgeable and skilled! I am one happy customer and will recommend him to all of my friends! I hope I can name request him for future issues!

The 2 guys were awesome....worked hard and fixed my toilet in 45 minutes. I will refer A-1 to everybody.

I spent $13.5k on an encapsulation of my crawlspace. During the process a small water leak was found. A1 Sewer came out to repair the leak and the clown who made the repair decided the slice my 20 mil vapor barrier in 3 places below the leak. I guess to drain the tiny amount of water? And he never informed me of his Edward scissor hands handiwork. Complete lack of understanding.

Patrick was super helpful in analyzing our kitchen sink leak, provided options for fixing, and was professional and courteous during the visit. He notified us and arrived early, which was great with our busy schedules! Thank you!

Danny Norman a d his crew did a PHENOMENAL JOB replacing the Sewer line underneath the slab of my house. I had collapsed cast iron piping from the original construction of the house. What should have been a lengthy process took A1's Danny Norman and crew took 3 days. They were able to free up the 3 bathrooms and kitchen that were inoperable due to the pipe damage causing a MAJOR inconvenience for a family of 5. I would definitely recommend A1 plumbing and Sewer to anyone and everyone in need of plumbing repairs and services!!! Great job fellas!!!

This company and their technicians are fantastic. Very professional, excellent communication, knowledgeable, punctual, and service is reasonably priced. Highly recommend them.

Mike Hannan deserves a promotion! The guy confirmed the appt, let me know what time he was coming, arrived on time, communicated the issue, gave me a flat price to fix it, fixed it, showed me he fixed, and then spent a few minutes making sure I was comfortable with the work performed. He kept my house clean during the entire process and didn't track in dirt even though it was raining! 10/10 would let this guy do any future work on my home.

This company is not professional or trustworthy. All they do is lie. They don’t care about their customers. They have had me without hot water for over 7 days now. They know I have no hot water but yet they do not give me an update on how long it’s going to be before they come and finish the job. At this point I’m going to have to get another company to come and finish the work F1 started. I can’t even call this below average company A1!! Do yourself a favor and find yourself another company if you’re looking to get quality plumbing services!!

My technician was Jeronmy Nixon. He was able to come over to the weekend to help with plumbing repairs on my newly purchased home. He was very professional, knowledgeable, and efficient in his work. He was able to give recommendations on potential future issues. I would not hesitate to use him again.

Jeronmy Nixon was very professional, friendly, and gave us excellent service. He quickly found the source of our plumbing issue and cleaned out plumbing lines to solve the problem. I hope we never have another plumbing problem, but if we do we will be giving A-1 a call.

A-1 Sewer & Drain has superb customer service. Donovan was professional and courteous. He explained everything as he went along. And tightened up all the Bolts on my toilets. Unfortunately, we did not find the location of the leak yet. We Are taking baby steps so as to avoid tearing up my floors. I would recommend them to any and all of my friends.

Ben Cadena from A1 Sewer & Drain called to see if I was avaliable earlier than originally scheduled, which I was thankful for; so I could go about the rest of my day. He explained what he was doing, and answered any questions that I had. He was pleasant, and efficient in the work he did.

I called A1 last week for a plumbing problem. Justin came over and assesed everything. Today Prince was here to do the installation. Both were very knowledgeable and professional and I found the price reasonable. I’ll be calling A1 for all of my plumbing from now on.

John Lewis is definitely someone that goes above and beyond for A1 Sewer & Drain. We've never needed a plumbing service before and are so grateful Angi recommended A1. John and A1 are now our "go to" for any and all our plumbing needs in the future!! 👍

A-1 Sewer & Drain installed a tankless water heater in my home in December of 2023. I have had constant problems with the unit and have called them to come fix this problem on more than 10 occasions since installing it. The unit works for a short period of time after they painstakingly reset it and then hours later shuts down. Keep in mind this unit cost me $8k to install and I have had constant problems with it. I now know this was a bad decision. I will be contacting the BBB to inform them of this situation. What I have come to find out is that A-1 Sewer and Drain installed the unit incorrectly and because A-1 installed it, other companies do not want to mess with it. With that said, A-1 Sewer & Drain seem not to have the capability to fix the mess they made. Talking to their technicians, they do not understand the problem. It seems that they are waiting for the warranty to run out so they can wash their hands of this mess. Dr. Mark A. Brown 1stSgt USMC Ret.

Awful. If I could give a rating below 1 star, I would. If you like incompetent, over-prices, handymen posing as licensed plumbers, then this is the place for you. Not only are there prices exboritant but their service is horrendous. I would strongly recommend avoiding this company. The general manager acknowledged my complaint and apologized, and then she provided me with an acceptable accommodation. I therefore consider the matter closed.

Great job, very professional service

Had a tech, Brandon, come out to look at our bathtub that wasn't draining. Very unprofessional. Complained the entire time and cussed about how hard the job was going to be. Was only in the house for 10-15 minutes before saying we had a broken pipe and quoted us over 5,000 dollars to fix. Had a different plumber come who unclogged our drain in 5 minutes with a plunger. Very disappointed in this company.

Bottom Line: highly recommend! I used Angi to find A1 Sewer & Drain and they were timely and responsive to my inquiry. They were courteous, communicative, punctual, and efficient! Drew, the technician, was personable, communicative, courteous, and super efficient. Swapped out my garbage disposal in under 30 minutes. He cleaned up after himself and quickly talked through the extra talking points. Drew is a valuable asset to the A1 Sewer & Drain team!