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"Fast response and the technician found the problem within 10 minutes. They also checked the unit for other possible problems and found everything was okay. They took photos of the problem and showed explained the situation and how they can prevent the problem in the future. Their office mad a follow up call the next day to make sure we were satisfied. They know customer service and keep their technicians updated all the time. Thank you AlyAins Heating and AC, Inc, doing business as Aire Serv of Liberty. This is not an ad for them, but a retired couple who long great service that we can trust. Give them a call when you need HVAC work (336)660-0999."

"ARS is the HVAC service provider since we bought this house from the builder. Furthermore, ARS was the HVAC sub during its construction. This visit was to remove a worn-out humidifier, replace it, and replace a UV bulb. Jonathan was the technician. He provided excellent service."

"I contacted Duggins, in addition to numerous other heating and cooling companies, to obtain an estimate on replacing my entire HVAC duct system.  Having had some issues with it over recent years and doing quite a bit of research, we knew we were ready for better insulated flex duct, better air quality, and a more comfortably conditioned second story in our Cape Cod home.

David Mitchell was my service consultant.  He was very patient and thoughtful when responding to any of my questions, as well as providing thorough responses.  He listened to the issues that I told him we wanted to address, and very adequately proposed possible solutions.  He did not try to 'sell' me on anything I wasn't conveying I wanted, and offered his professional opinion on how to achieve my desired outcome.  Once provided with the final proposal, I was very pleased.  It came in quite a lot lower than the #2 company I was also considering.

My only additional consideration was to be assured that there would be no possibility of any sort of contaminant(s) left within my duct system / heating and cooling unit.  I had done some research on this issue, and David was more then willing to look over some internet links I sent to him regarding EPA approved sanitation products, etc.  To address these concerns, Duggins sub-contracted with The Duct Doctor to come on site to sanitize the one return box they were unable to replace, in addition to the blower, coil, etc.  I was not only very pleased that they made the effort to do this, which ultimately won them my business, but I was also very impressed with Jim Gehling, of Duct Doctor of the Triad.

The crew of three technicians that completed my job were timely, polite, and efficient.  They were thorough, cleaned up after themselves, and went to fairly great lengths to assure that my flex duct that ran through a chase to the second-story was completely removed and replaced.  Instead of cutting a whole into my wall, one of them was very resourceful and created a sort of internal ladder to access the chase, then climbing up inside to cut a whole slightly larger through the floor above so that they could pull the new flex duct down into the crawl space.  This saved me the additional work of replacing / repairing drywall!

I was VERY please with the estimate, the crew, and the work that was completed.  I will likely be switching my seasonal inspection contract over to them.  I would not hesitate to recommend Duggins Heating and Cooling to anyone. . ."

"Josh of Hurricane Air did a great job at a substantially less cost than my first quote. He was quick, efficient, and explained everything I needed to know. I would strongly recommend this pro."

"Great experience! Chris our tech was very polite, informative, and thorough! He actually went the extra mile by checking out our crawl space and so glad he did. He found 2 return ducts that were torn and causing elements from the outside filtering into the house. We would highly recommend Carolina Ductmasters for your HVAC needs."

"Arrived promptly, performed the work effectively, and offered a lower price than most of the larger HVAC service providers I've worked with before. I'll call Miller Services FIRST next time."

"They were a bit pricey. They came out and charged me double for what they quoted. They did not resolve the issue on my AC unit."

"The company is so helpful and actually cares about getting things right! AC works better than ever and I am ready for the summer now!"

"Amitai did wonderful job cleaning my dryer vent Thank you amitai!"

"They were very professional and very knowledgeable about the project that they were hired to do. I would most definitely connect CARTER HVAC SERVICE for any future projects."