"Fast response and the technician found the problem within 10 minutes. They also checked the unit for other possible problems and found everything was okay. They took photos of the problem and showed explained the situation and how they can prevent the problem in the future. Their office mad a follow up call the next day to make sure we were satisfied. They know customer service and keep their technicians updated all the time. Thank you AlyAins Heating and AC, Inc, doing business as Aire Serv of Liberty. This is not an ad for them, but a retired couple who long great service that we can trust. Give them a call when you need HVAC work (336)660-0999."
"Heat pump actually needs to be replaced. Tech showed me video and testing he performed. And why my heat pump was not working. Got up to a cold house this morning. Tried everything I knew to get the house warmer. Called ARS, the scheduled tech and he showed up the same day. I will have to wait for new heat pump to come in. I am satisfied with service so far."
"I contacted Duggins, in addition to numerous other heating and cooling companies, to obtain an estimate on replacing my entire HVAC duct system. Having had some issues with it over recent years and doing quite a bit of research, we knew we were ready for better insulated flex duct, better air quality, and a more comfortably conditioned second story in our Cape Cod home.
David Mitchell was my service consultant. He was very patient and thoughtful when responding to any of my questions, as well as providing thorough responses. He listened to the issues that I told him we wanted to address, and very adequately proposed possible solutions. He did not try to 'sell' me on anything I wasn't conveying I wanted, and offered his professional opinion on how to achieve my desired outcome. Once provided with the final proposal, I was very pleased. It came in quite a lot lower than the #2 company I was also considering.
My only additional consideration was to be assured that there would be no possibility of any sort of contaminant(s) left within my duct system / heating and cooling unit. I had done some research on this issue, and David was more then willing to look over some internet links I sent to him regarding EPA approved sanitation products, etc. To address these concerns, Duggins sub-contracted with The Duct Doctor to come on site to sanitize the one return box they were unable to replace, in addition to the blower, coil, etc. I was not only very pleased that they made the effort to do this, which ultimately won them my business, but I was also very impressed with Jim Gehling, of Duct Doctor of the Triad.
The crew of three technicians that completed my job were timely, polite, and efficient. They were thorough, cleaned up after themselves, and went to fairly great lengths to assure that my flex duct that ran through a chase to the second-story was completely removed and replaced. Instead of cutting a whole into my wall, one of them was very resourceful and created a sort of internal ladder to access the chase, then climbing up inside to cut a whole slightly larger through the floor above so that they could pull the new flex duct down into the crawl space. This saved me the additional work of replacing / repairing drywall!
I was VERY please with the estimate, the crew, and the work that was completed. I will likely be switching my seasonal inspection contract over to them. I would not hesitate to recommend Duggins Heating and Cooling to anyone. . ."
"Josh of Hurricane Air did a great job at a substantially less cost than my first quote. He was quick, efficient, and explained everything I needed to know.
I would strongly recommend this pro."
"Arrived promptly, performed the work effectively, and offered a lower price than most of the larger HVAC service providers I've worked with before. I'll call Miller Services FIRST next time."
"Great experience! Chris our tech was very polite, informative, and thorough! He actually went the extra mile by checking out our crawl space and so glad he did. He found 2 return ducts that were torn and causing elements from the outside filtering into the house. We would highly recommend Carolina Ductmasters for your HVAC needs."
We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfaction, from the start to the completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.
"We've been using this HVAC company at our restaurant, Curry and Noodle in Winston-Salem, and we couldn't be happier. Running a busy kitchen means our heating and cooling systems take a real beating, and Chris has been nothing short of amazing. He shows up on time, communicates clearly, and always makes sure everything is running perfectly before he leaves. It's rare to find someone who treats your business like it's their own — but that's exactly how Chris makes you feel. Highly recommend to any business owner in the area looking for reliable, honest HVAC service!"
Heating and Air Conditioning questions, answered by experts
Many HVAC companies offer free quotes and free estimates for repairs and new HVAC systems. Others offer low-cost quotes or apply the cost of the estimates or diagnostics to your final bill if you hire them. Be aware that some companies advertise free HVAC quotes and recoup the costs by charging more for their services. Free HVAC quotes are never truly free—they cost the company time and effort—so be a good customer. Also understand that you may end up paying for free quotes in another way if you don’t hire a reputable company.
The top reason to purchase an HVAC maintenance contract is the fact that it ensures you are detecting problems before they turn into expensive fixes. Secondly, this type of contract provides priority service, which is nice if it’s peak busy season. Finally, an HVAC maintenance contract provides discounts on parts and labor for repairs, which can save you a good amount of money if your unit breaks.
To keep your air conditioner in good working condition, you should have it serviced by a professional at least once per year, ideally in the spring before the cooling season begins. If your AC unit is 10 years or older, consider servicing it twice a year (once in the spring and once in the fall) to catch potential problems early and help it reach its full lifespan. During a service visit, a technician will inspect, clean, and replace parts as needed. Regular maintenance helps avoid costly repairs. As a DIY task, you can also clean the evaporator coils annually.
Setting your AC unit to 78 degrees can, indeed, help you save energy. In fact, according to experts, every degree you turn the unit up could save you between 1% and 3% on your energy bills. That said, turning your unit off entirely while you’re out might actually be less efficient than keeping it on at a higher temperature. Why? The unit will need to work extra hard to cool the house back off again after all those hot hours.
Vents may blow air even though the air conditioning system is off because of the pressure difference between indoor and outdoor air or drafts from leaky ducts. Check for leaks or drafts in the ductwork or around windows and doors.
The Trinity, NC homeowners’ guide to heating and air conditioning services
From average costs to expert advice, get all the answers you need to get your job done.
A central air system is great for someone looking to cool and heat their home all year round. Even if your home uses baseboard heating, you can still make the switch. Read on to learn more about adding central air to a baseboard-heated house.
Try these 12 top tips to keep your air conditioner working at maximum efficiency. Stay cool, and minimize energy costs with this expert air conditioning advice.
