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Empire Heating & Air

Thermostat - Install or Replace, Thermostat Service, Central A/C Service or Repair,

About us

We are dedicated to providing our clients with the very best in installation, service, and repair for your heating and cooling needs. Our company is built on honesty and integrity. We specialize in central A/C and cooling systems as well as heating and furnace systems. We take pride in the quality of our work and our commitment to outstanding results. We look forward to building long-term relationships with our clients, and guarantee your satisfaction.

Business highlights

Emergency services offered
15 years of experience

Services we offer

HVAC

Amenities

Emergency Services

Yes

Free Estimates

Yes

Warranties

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.891 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
9%
3
1%
2
0%
1
1%

Filter reviews by service

Showing 1-25 of 91 reviews
Adam G.
May 2025
5.0
Central A/C Service or Repair
$11,700
This is my second installation with Empire Heating and Cooling. Could not be more pleased. Excellent work, very fair pricing, everything was done professionally and efficiently. Great communication. I'll use Mike again.

Francesca A.
Jun 2024
5.0
Central A/C Service or Repair
Yes, I recommend this pro
Michael and his team are the best in Greensboro hands down. They are prompt, quick to reply and they get the job done. Iâ m so grateful that I found them, they are my go-to whenever I have issues with my ac unit. Been using them for over a year and wonâ t use anyone else. Thank You guys for your honest and hard work.

Russell W.
Dec 2023
5.0
Gas Furnace / Forced Air Heating System Repair Service
Yes, I recommend this pro
Yes

Alan C.
Jan 2023
5.0
Central A/C Service or Repair
Yes, I recommend this pro
Very quick response during a holiday weekend with no inflated pricing. Extremely knowledgeable and spelled out all options without any pressure. Will be using them to maintain the system going forward and highly recommend them to anyone needing HVAC work done.

John L.
Nov 2022
5.0
Oil Furnace or Forced Air Heating System Repair Service
Yes, I recommend this pro
He found an issue that no one else has in the past and corrected it. Next time we need any help I will definitely be contacting them again.

Donise B.
May 2022
5.0
Central A/C Service or Repair
Yes, I recommend this pro
$742
This company is fast and very knowledgeable. I was so pleased with the work Curtis did on our old unit. He really knows his stuff.

Erika W.
Feb 2022
5.0
Central A/C Service or Repair
Yes, I recommend this pro
Michael was very professional and communicated so very well with me. He showed up EARLY for the appointment and fixed our issue quickly. He even showed my husband and I what to do for future issues we may have just in case we wanted to try and do it ourselves to save a little money (although we will definitely be calling him). Would 10/10 recommend! He knows what he is doing!

Jianmei Y.
Dec 2021
4.0
Gas Furnace / Forced Air Heating System Repair Service
Yes, I recommend this pro
This company Responded my request quickly and get the work done within the same day.

Cortney B.
Dec 2021
4.5
Central A/C Service or Repair
Yes, I recommend this pro
$440
Very personable gave me all the information I needed to know. Got my system running properly no matter how long it took.

Conchita M.
Dec 2021
5.0
Gas Furnace / Forced Air Heating System Repair Service
Yes, I recommend this pro
$774
Excellent service. Prompt, thorough, informative, and did a great job on two systems (propane fireplace and central heating/air system).

Eric I.
Dec 2021
5.0
Gas Furnace / Forced Air Heating System Repair Service
Yes, I recommend this pro
$449
Fast and reasonable. Will work with them again.

Jeff C.
Nov 2021
4.0
Electric Furnace or Forced Air Heating System Repair Service
Yes, I recommend this pro
$135
Professional and informative

Clay P.
Nov 2021
5.0
Oil Furnace or Forced Air Heating System Repair Service
Yes, I recommend this pro
$12,000
.

John O.
Oct 2021
5.0
Gas Furnace / Forced Air Heating System Repair Service
Yes, I recommend this pro
He is a frank guy, prompt, professional, and reasonably priced.

Bill R.
Sep 2021
5.0
Central A/C Service or Repair
Yes, I recommend this pro
Good communication

Harvey T.
Sep 2021
5.0
Central A/C Service or Repair
Yes, I recommend this pro
As Tony the Tiger ð ¯ say There Great

Char S.
Aug 2021
5.0
Central A/C Service or Repair
Yes, I recommend this pro
I was impressed with his knowledge of experience , expertise, and eagerness to fix the problem. I was scheduled to interview others, but he was so convincing & impressive, he convinced me to try him. I'm glad we did! Thanks for the great work.

Paul S.
Jul 2021
5.0
Central A/C Service or Repair
Yes, I recommend this pro
Great! Took care of things in a timely manner.

Kevin C.
Jun 2021
5.0
Central A/C Service or Repair
$145
I called Empire when my HVAC stopped working on a Saturday. Although he already had a busy day scheduled, Michael immediately and graciously agreed to stop by as quickly as he could and try to fix the problem. He arrived sooner than I had expected, diagnosed the problem, and replaced the faulty resistor. Both he and the gentleman helping were very courteous and professional. As well, the repair was performed very efficiently with a much lower cost than I anticipated. I would highly recommend Empire Heating and Air and will most definitely call them again should the need arise. They were fantastic in every sense!

Kevin M.
May 2021
5.0
Central A/C Service or Repair
Yes, I recommend this pro
$320
Curtis came and got right to work, fixed a frustrating problem, and did so for a quite fair price!

Henry D.
Apr 2021
4.0
Central A/C Service or Repair
Yes, I recommend this pro
$104
Quick response, Same day service. Empire was the only ones willing to make and keep an appointment for the same day as the service call. The service technician was very knowledgeable, was able to diagnose the issue quickly and had the tools to repair the issue on the spot. And he stuck around to ensure the fix worked before leaving. Much appreciated!

Deborah M.
Apr 2021
4.5
Heat Pump Repair or Service
Yes, I recommend this pro
$327
Curtis was very nice and efficient. So far, everything is working fine.

William C.
Apr 2021
5.0
Central A/C Service or Repair
Yes, I recommend this pro
Quick, efficient, polite and covered all that was needed..

Sarah B.
Mar 2021
5.0
Central A/C Service or Repair
Yes, I recommend this pro
Very nice

Bob Y.
Mar 2021
5.0
Central A/C Service or Repair
Yes, I recommend this pro
Curtis fixed a problem that his 30 years of service shows through great job
Showing 1-25 of 91

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Empire Heating & Air is currently rated 4.8 overall out of 5.

Monday: Open All Day Tuesday: Open All Day Wednesday: Open All Day Thursday: Open All Day Friday: Open All Day Saturday: Open All Day Sunday: Open All Day

Empire Heating & Air accepts the following forms of payment: CreditCard

Yes, Empire Heating & Air offers free project estimates.

No, Empire Heating & Air does not offer eco-friendly accreditations.

No, Empire Heating & Air does not offer a senior discount.

Yes, Empire Heating & Air offers emergency services.

Yes, Empire Heating & Air offers warranties.