Get matched with top water heater pros in Staley, NC

"Aaron came out to replace a (PRV) pressure reducing valve. He was professional, kind and did a great job for a reasonable price. Thanks so much Drip Doctors, I will definitely call on you again."

"After calling multiple companies to get someone out to pump my septic tank I finally got one to answer the phone. Mind you, this was an emergency and I needed someone ASAP as my septic tank was overflowing into my yard! Quality Service Today answered on the second ring. I spoke with a young lady who was so nice and professional who was able to help get me on schedule later in the afternoon (but same day) my technician was Jeremy who was very nice and explained all my options and provided upfront pricing so that I could make my own decision. I didn’t feel he was being pushy at all for a sale. He answered all my questions and got everything taken care of. Thank you Quality Service Today for an exceptional experience."

"Did a good job but could have cleaned up a little better. Didn't have everything needed for job on truck and had to return to shop to get seat. Has an $89 charge to come out for quote that wasn't mentioned beforehand."

"I called Quality Service when it was time to replace my homes heater. They were great, from the time answered the phone to the technician making sure I had no questions. Highly recommend."

"Chance was punctual, courteous and completed the repair quickly."

"I had a great experience with this plumber. They were professional, on time, and clearly knowledgeable. The work was done efficiently and with great attention to detail. Everything was explained clearly, and the job was completed exactly as promised. I would absolutely recommend them and will be using their services again."

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Our water heater had been in the attic since the house was built, about 15 years.  We had started thinking it was time to replace it, before we had an incident that would require drywall and paint.  Scott, The Water Heater Experts owner, is GREAT!  He came out to assess our situation and advised me on the pros and cons of tankless water heating. We decided to replace our existing tank with a new one, rather than installing tankless. Scott pointed out the items in the attic that would need to be brought up to code and included that in the replacement estimate. The new heater is the same brand as our previous one (Rheem, 50 gal) with some new features that Scott took care to explain.  Scott and an assistant brought the new heater and removed the old one, which I thought would be a real trick to get it out of the attic but I honestly did not hear them remove it and didn't even know it was done.  They shut off the water, drained the tank and made the code adjustments and installation in about 2.5 hours. I was completely impressed by how they approached the project and cleaned up after themselves. Because water heaters are a once every 10-15 year purchase, companies like these rely on recommendations rather than repeat business (although Scott guarantees his installations and supports any problems.)  I can say I highly recommend Scott and the Water Heater Experts!

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"Tim did a great job with the replacement of our water heater. Even though it was the day after Thanksgiving he moved some of his other appointments around to come to our home that afternoon. Tim and his assistant were careful to put on shoe covers in the house and to observe COVID 19 precautions. The job required more complicated plumbing since we have a desuperheater loop from our geothermal heat pump that connects to the water heater; the additional charge for this work was minimal. Tim was here until after 5:00 that evening, with the result that we had hot water over the weekend."

"This appointment was the free maintenance checkup following the installation in June 2014.  Scott H was my Service Technician.  He was very professional, arriving on time; explaining what he will check during this appointment; explaining his findings; making sure I scheduled my next maintenance checkup, also, making sure I had signed up for the Maintenance Agreement. Additionally, Scott H connected me to Christie in the Alpine Office to make sure they knew that I am an Angie's List member. He was very pleasant and comforting to talk to making sure I understood my system. He also made sure he covered his shoes when entering my home. I give Alpine an "A" rating."

"Were very responsive during the sale and install.  Mike came on time (actually a little early).  Checked the water heater, and I decided to replace rather than repair as it was 8 years old.  He left to purchase the water heater and returned to install.  I had questions about why it was not energy star.  He called his boss, and he told me water heaters are not rated that way.  Mike went ahead with the install and did a neat job.  He forgot the expansion tank, and was to come back a few days later to put it on.  I was not there during that install.  It looked very sloppily done, and like it could fall off.  I sent 2 e-mails to the owner asking about this install.  I have not heard one word from them since the sale.
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