Get matched with top water heater pros in Staley, NC

"The job went great! They were able to remove a very large drainpipe that was 5 feet below the road. Additionally they installed a larger pipe for us, and did an excellent job getting it seated in place and covering it up. The road going into our farm doesn't flood anymore and the water is able to drain nicely on the sides where they helped dig the angle much better than any piece of farm equipment we had on hand. Mr. Lozy was kind enough to help us dig a really small pond for the deer as well. With his excavator it took 3 minutes, what would have taken me 18 hours and a broken back to do with a shovel."

"The technician, Steven, was very polite and friendly and knowledgeable about my plumbing issues. He was going to provide an estimate, but I discovered while he was at my house that the work was covered by my builder."

"Did a good job but could have cleaned up a little better. Didn't have everything needed for job on truck and had to return to shop to get seat. Has an $89 charge to come out for quote that wasn't mentioned beforehand."

"Absolutely amazing from start to finish"

"Schular was very professional very friendly. He got the job done in a timely manner, and he showed me things in my new house that I wasn’t even aware of. I would definitely recommend him."

"I had a great experience with this plumber. They were professional, on time, and clearly knowledgeable. The work was done efficiently and with great attention to detail. Everything was explained clearly, and the job was completed exactly as promised. I would absolutely recommend them and will be using their services again."

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Our water heater had been in the attic since the house was built, about 15 years.  We had started thinking it was time to replace it, before we had an incident that would require drywall and paint.  Scott, The Water Heater Experts owner, is GREAT!  He came out to assess our situation and advised me on the pros and cons of tankless water heating. We decided to replace our existing tank with a new one, rather than installing tankless. Scott pointed out the items in the attic that would need to be brought up to code and included that in the replacement estimate. The new heater is the same brand as our previous one (Rheem, 50 gal) with some new features that Scott took care to explain.  Scott and an assistant brought the new heater and removed the old one, which I thought would be a real trick to get it out of the attic but I honestly did not hear them remove it and didn't even know it was done.  They shut off the water, drained the tank and made the code adjustments and installation in about 2.5 hours. I was completely impressed by how they approached the project and cleaned up after themselves. Because water heaters are a once every 10-15 year purchase, companies like these rely on recommendations rather than repeat business (although Scott guarantees his installations and supports any problems.)  I can say I highly recommend Scott and the Water Heater Experts!

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"Tim is a life saver!!!! He came to my home and fixed the problem. He was very punctual and explained what my problem was and fix the problem in less than an hour if you have any plumbing problems call him he will get you taken care of!!!"

"This appointment was the free maintenance checkup following the installation in June 2014.  Scott H was my Service Technician.  He was very professional, arriving on time; explaining what he will check during this appointment; explaining his findings; making sure I scheduled my next maintenance checkup, also, making sure I had signed up for the Maintenance Agreement. Additionally, Scott H connected me to Christie in the Alpine Office to make sure they knew that I am an Angie's List member. He was very pleasant and comforting to talk to making sure I understood my system. He also made sure he covered his shoes when entering my home. I give Alpine an "A" rating."

"I called this provider after my water heater burst.  They were very professional and helpful.  Unfortunately, they were not going to be able to get out to do our replacement soon enough due to other commitments.  However, despite that, they told us exactly what we needed to tell another provider regarding our water heater and told us approximately how much the replacement should cost.  I thought it was great that they were willing to be so helpful even though they were not getting the business.  Though they did not do the work at our house, I would recommend them based upon their professionalism, helpfulness, and price quote over the phone.
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