Get matched with top water heater pros in Staley, NC

"Aaron came out to replace a (PRV) pressure reducing valve. He was professional, kind and did a great job for a reasonable price. Thanks so much Drip Doctors, I will definitely call on you again."

"After calling multiple companies to get someone out to pump my septic tank I finally got one to answer the phone. Mind you, this was an emergency and I needed someone ASAP as my septic tank was overflowing into my yard! Quality Service Today answered on the second ring. I spoke with a young lady who was so nice and professional who was able to help get me on schedule later in the afternoon (but same day) my technician was Jeremy who was very nice and explained all my options and provided upfront pricing so that I could make my own decision. I didn’t feel he was being pushy at all for a sale. He answered all my questions and got everything taken care of. Thank you Quality Service Today for an exceptional experience."

"Very courteous, helpful and clean. Extremely professional. I can't say enough about them."

"VISIT ON 12/16/2025 Charlie at Quality Service Today Plumbing and Septic is simply outstanding. He is unbelievably kind, incredibly knowledgeable, and has that rare ability to connect on a genuine human level while still being precise and thorough. Charlie takes the time to explain everything clearly, shares photos of his reviewed systems, walks you through what he’s seeing, and makes sure you truly understand the situation: no rushing, no pressure, just honesty and reassurance. He’s personable, relatable, and most importantly, completely trustworthy. In an industry where that matters more than ever, Charlie consistently delivers peace of mind along with top-notch service. I’ve used Quality Service Today for years and will continue to do so without hesitation. I sing Charlie’s and Quality Septic Today’s praises loud and clear, as they’ve earned every word"

"Chance was punctual, courteous and completed the repair quickly."

"I had a great experience with this plumber. They were professional, on time, and clearly knowledgeable. The work was done efficiently and with great attention to detail. Everything was explained clearly, and the job was completed exactly as promised. I would absolutely recommend them and will be using their services again."

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Our water heater had been in the attic since the house was built, about 15 years.  We had started thinking it was time to replace it, before we had an incident that would require drywall and paint.  Scott, The Water Heater Experts owner, is GREAT!  He came out to assess our situation and advised me on the pros and cons of tankless water heating. We decided to replace our existing tank with a new one, rather than installing tankless. Scott pointed out the items in the attic that would need to be brought up to code and included that in the replacement estimate. The new heater is the same brand as our previous one (Rheem, 50 gal) with some new features that Scott took care to explain.  Scott and an assistant brought the new heater and removed the old one, which I thought would be a real trick to get it out of the attic but I honestly did not hear them remove it and didn't even know it was done.  They shut off the water, drained the tank and made the code adjustments and installation in about 2.5 hours. I was completely impressed by how they approached the project and cleaned up after themselves. Because water heaters are a once every 10-15 year purchase, companies like these rely on recommendations rather than repeat business (although Scott guarantees his installations and supports any problems.)  I can say I highly recommend Scott and the Water Heater Experts!

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"Tim is a life saver!!!! He came to my home and fixed the problem. He was very punctual and explained what my problem was and fix the problem in less than an hour if you have any plumbing problems call him he will get you taken care of!!!"

"I had heard good things about Alpine and decided to give them a try.  I called right before lunch and asked if they could send someone out to get my air conditioning working.  Alpine was willing to accommodate my schedule on a work day and showed up on time.  Met with Ricky and explained the situation.  Prior to coming inside, he put on some little booties so as not to bring in any unwanted dirt or dust.  He evaluated the situation and explained that the drain line was stopped up and that the aux drain pan had water in it which shutdown the system.  Ricky cleared the line and removed the water from the pan so that the float switch would reset.  Shortly thereafter, the AC was running again and starting to cool off the house.  

From the initial phone call to the dispatcher to the service to the cost, and emailed receipt, I was completely satisfied.  I would highly recommend Alpine HVAC Services to my friends and others.

Hofler W."

"Were very responsive during the sale and install.  Mike came on time (actually a little early).  Checked the water heater, and I decided to replace rather than repair as it was 8 years old.  He left to purchase the water heater and returned to install.  I had questions about why it was not energy star.  He called his boss, and he told me water heaters are not rated that way.  Mike went ahead with the install and did a neat job.  He forgot the expansion tank, and was to come back a few days later to put it on.  I was not there during that install.  It looked very sloppily done, and like it could fall off.  I sent 2 e-mails to the owner asking about this install.  I have not heard one word from them since the sale.
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