Get matched with top water heater pros in Staley, NC

"Aaron came out to replace a (PRV) pressure reducing valve. He was professional, kind and did a great job for a reasonable price. Thanks so much Drip Doctors, I will definitely call on you again."

"After calling multiple companies to get someone out to pump my septic tank I finally got one to answer the phone. Mind you, this was an emergency and I needed someone ASAP as my septic tank was overflowing into my yard! Quality Service Today answered on the second ring. I spoke with a young lady who was so nice and professional who was able to help get me on schedule later in the afternoon (but same day) my technician was Jeremy who was very nice and explained all my options and provided upfront pricing so that I could make my own decision. I didn’t feel he was being pushy at all for a sale. He answered all my questions and got everything taken care of. Thank you Quality Service Today for an exceptional experience."

"Did a good job but could have cleaned up a little better. Didn't have everything needed for job on truck and had to return to shop to get seat. Has an $89 charge to come out for quote that wasn't mentioned beforehand."

"VISIT ON 12/16/2025 Charlie at Quality Service Today Plumbing and Septic is simply outstanding. He is unbelievably kind, incredibly knowledgeable, and has that rare ability to connect on a genuine human level while still being precise and thorough. Charlie takes the time to explain everything clearly, shares photos of his reviewed systems, walks you through what he’s seeing, and makes sure you truly understand the situation: no rushing, no pressure, just honesty and reassurance. He’s personable, relatable, and most importantly, completely trustworthy. In an industry where that matters more than ever, Charlie consistently delivers peace of mind along with top-notch service. I’ve used Quality Service Today for years and will continue to do so without hesitation. I sing Charlie’s and Quality Septic Today’s praises loud and clear, as they’ve earned every word"

"Great work and price. My Technician, Hunter was very professional and honest. Something very hard too find these days. Also they were able to do the service the same day."

"I had a great experience with this plumber. They were professional, on time, and clearly knowledgeable. The work was done efficiently and with great attention to detail. Everything was explained clearly, and the job was completed exactly as promised. I would absolutely recommend them and will be using their services again."

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Our water heater had been in the attic since the house was built, about 15 years.  We had started thinking it was time to replace it, before we had an incident that would require drywall and paint.  Scott, The Water Heater Experts owner, is GREAT!  He came out to assess our situation and advised me on the pros and cons of tankless water heating. We decided to replace our existing tank with a new one, rather than installing tankless. Scott pointed out the items in the attic that would need to be brought up to code and included that in the replacement estimate. The new heater is the same brand as our previous one (Rheem, 50 gal) with some new features that Scott took care to explain.  Scott and an assistant brought the new heater and removed the old one, which I thought would be a real trick to get it out of the attic but I honestly did not hear them remove it and didn't even know it was done.  They shut off the water, drained the tank and made the code adjustments and installation in about 2.5 hours. I was completely impressed by how they approached the project and cleaned up after themselves. Because water heaters are a once every 10-15 year purchase, companies like these rely on recommendations rather than repeat business (although Scott guarantees his installations and supports any problems.)  I can say I highly recommend Scott and the Water Heater Experts!

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"Great! He came the same day, is a pleasant person, and fixed my problem. And his price was reasonable."

"This appointment was the free maintenance checkup following the installation in June 2014.  Scott H was my Service Technician.  He was very professional, arriving on time; explaining what he will check during this appointment; explaining his findings; making sure I scheduled my next maintenance checkup, also, making sure I had signed up for the Maintenance Agreement. Additionally, Scott H connected me to Christie in the Alpine Office to make sure they knew that I am an Angie's List member. He was very pleasant and comforting to talk to making sure I understood my system. He also made sure he covered his shoes when entering my home. I give Alpine an "A" rating."

"I called this provider after my water heater burst.  They were very professional and helpful.  Unfortunately, they were not going to be able to get out to do our replacement soon enough due to other commitments.  However, despite that, they told us exactly what we needed to tell another provider regarding our water heater and told us approximately how much the replacement should cost.  I thought it was great that they were willing to be so helpful even though they were not getting the business.  Though they did not do the work at our house, I would recommend them based upon their professionalism, helpfulness, and price quote over the phone.
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