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Action Well and Pump

4.6(
11
)

Wells and Pumps, Water Filtration and Softening

About us

Serving The Triad and The Triangle ****WE DO NOT DRILL WELLS**** WE ONLY DO WELL PUMP, WELL TANK AND FILTRATION WORK Action Well & Pump has experienced, licensed well contractors that have been in the water well business for over 30 years. We offer free estimates, same-day service, and emergency services. If you are experiencing well or pump problems, no water, low water pressure, or dirty water, feel confident that we have a fast solution for you. At Action Well & Pump, we carry a fully stocked truck which allows us to not charge our customers the trip charge. We have everything you need to get an efficiently working well and pump. We also work with all insurance companies to get your claim filed in a timely manner. The best part about Action Well is We Are Local!

Business highlights

25 years of trusted experience
LGBTQ+ Friendly
Family Owned & Operated
Emergency Services Offered

Services we offer

Well Pumps, Pressurized Bladder Tanks, Leaks, Whole House Filtration, Water softeners, Sediment Removal, Odor Removal, well repair

Services we don't offer

inside the house plumbing We do NOT Drill Wells

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

yes

Emergency Services
Yes

Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.611 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
0%
3
0%
2
0%
1
9%
Rating CategoryRating out of 5
quality
4.3
value
4.3
professionalism
4.3
responsiveness
4.3
punctuality
4.3
Write a review
Showing 1-11 of 11 reviews
Tanya C.
02/2021
5.0
wells
  + -1 more
She was really good, she put me on schedule right away. They were really nice and I didn't have any problem with them. I'd recommend them to anybody.
Description of Work: We have a well and it smells really bad, they did water clarification to rid off the smell.
Rating CategoryRating out of 5
Yes, I recommend this pro
$800
Tanya B.
01/2021
5.0
water softeners, wells
  + 0 more
Water conditioning system for the well ,Answered my call right away was very courteous!, came on time very happy with our product! Nice family owned business would definitely hire again or refer!
Description of Work: Water conditioning system for the well
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Action Well and Pump
Thank you for your business! We really appreciate our customers! So glad we were able to help.
Tonya T.
01/2021
5.0
wells
  + -1 more
They were awesome! From the time they took my call, getting someone out to be, and fixing my well was excellent. I was amazed at the price as well. This company is wonderful and being so friendly and reliable is a bonus. I will refer them for sure
Description of Work: well repair
Rating CategoryRating out of 5
Yes, I recommend this pro
Response from Action Well and Pump
Thank you so much for your business! We really appreciate any referrals you will pass along.
Stacy K.
01/2021
5.0
wells
  + -1 more
Spoke with Heather who was very nice and pleasant to deal with. She got me set up for my appointment right away. Matthew showed up on time for the job and had it wrapped up in no time. He was vey nice and knowledgeable and explaining how and why my holding tank needed replaced and no mess was left behind. I highly recommend!
Description of Work: Holding tank replacement
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Action Well and Pump
Thank you so much for your business! We appreciate our customers and their reviews!
Patty H.
01/2021
5.0
wells
  + -1 more
Very prompt service and did a great job !!
Description of Work: pressurized bladder tank
Rating CategoryRating out of 5
Yes, I recommend this pro
Response from Action Well and Pump
Thank you for your business! We strive to always do great work
Danny H.
01/2021
5.0
water softeners
  + -1 more
Great the people are awesome they are very friendly and do awesome work
Description of Work: well pump replacement
Rating CategoryRating out of 5
Yes, I recommend this pro
Response from Action Well and Pump
[Member Name Removed] thank you so much for your business!
Lindsay A.
01/2021
5.0
water softeners, wells
  + 0 more
The job went seamless. Came the same day to replace our pump and also purchased a Sulfur Eliminator. Water back on quickly! Great company!
Description of Work: well pump replacement
Rating CategoryRating out of 5
Yes, I recommend this pro
Response from Action Well and Pump
Thank you for your business! So happy to hear we got you all fixed up.
Melonie L.
01/2021
5.0
water softeners, wells
  + 0 more
Used repeatedly over the last 20 years. Will continue to use and recommend for use to anyone. Every experience has been outstanding.
Description of Work: Replaced well from storm damage Add New well to a newly purchased home Add new well to additional perk site in property Install device for sulfur General maintenance
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Action Well and Pump
Thank You [Member Name Removed]for your business! We really appreciate our customers!
Holly H.
01/2021
5.0
water softeners, wells
  + 0 more
I called the minute I realized I was out of water. I spoke with this lovely woman named Heather who was eager to help me. She made a few calls and had her workers out the very next morning. Shortly after, my water was back on. I would recommend action well and pump to anyone. Great, fast, and sufficient service.
Description of Work: I was out of water
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Action Well and Pump
Thank you for your business! We really appreciate our customers and strive to do our best work.
Matthew H.
01/2021
5.0
water softeners
  + -1 more
Mitch and matthew came out and had my pump replaced in a great timely manner! Professional great work!
Description of Work: Well pump replaced
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Action Well and Pump
Thank you [Member Name Removed] for your business! So glad we could get you all fixed up!
gloria H.
01/2021
1.0
wells
  + -1 more
Action Well And Pump sold and installed a device on our well pump that is suppose to eliminate well water odor. They guaranteed that it would work (The Conversation Was On Speaker Phone And Several People Heard His Wife Guarantee It Would Work). After a few weeks the odor is as bad as ever. We paid $750.00 for this device installed. They told me they would send me an address to ship it back to them for a refund however we have not heard from them. I have called to request the address and get an answering machine. These people were very rude when we called and ask for a refund. If you hire Action Well And Pump GOOD LUCK IF YOU HAVE A PROBLEM!
Description of Work: Put Device On Well That Was Suspposed To Remove Bad Water Odor
Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$750
Response from Action Well and Pump
We installed the sulfur eliminator for you on 11/23/20. You called my office 1/15/21 to let me know the smell had returned. I asked if you could go out & check a few things & you wouldn’t (this is a very homeowner friendly product we sell across the US) I told you I would put you on my schedule & get by there when I was in the area. On 1/22 your wife called I explained same thing to her. Then your daughter called, she advised me that she was going to kick my a** & called me several derogatory names. Names I can’t even mention. Mitch called back to say due to the nature of the threats & derogatory statements we would not be coming to your property but if you mailed the product back I would issue a full refund. 1/25 you called wanting us to come out & we told you no because of what took place still offering a full refund. 1/26 you called & left me a message I returned your call. You advised you wouldn’t be sending the product back & that I could keep my money. People without water are my first priority and you had supposedly been living with the bad smell for years. Not sure why you waited 2 months to call. I guess because I didn’t jump when you commanded I get left a nasty review when I offered to fix and then offered a refund. I’ve been in business 35yrs and have thousands of happy customers!

    Contact information

    Located in:, The Triad and The Triangle , NC 27233

    http://www.actionwellandpump.com

    Service hours

    Sunday:
    12:00 AM - 11:30 PM
    Monday:
    12:00 AM - 11:30 PM
    Tuesday:
    12:00 AM - 11:30 PM
    Wednesday:
    12:00 AM - 11:30 PM
    Thursday:
    12:00 AM - 11:30 PM
    Friday:
    12:00 AM - 11:30 PM
    Saturday:
    12:00 AM - 11:30 PM

    Licensing

    Bonded
    Insured
    Licensed*

    Trade License Number
    3874 - D
    Trade License Locale
    NC
    Trade License Authority
    North Carolina Board Examiners of Plumbing, Heating & Fire Sprinkler Contractors
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Wells and Pumps,
    Water Filtration and Softening

    FAQ

    Action Well and Pump is currently rated 4.6 overall out of 5.

    Sunday: 12:00 AM - 11:30 PM

    Monday: 12:00 AM - 11:30 PM

    Tuesday: 12:00 AM - 11:30 PM

    Wednesday: 12:00 AM - 11:30 PM

    Thursday: 12:00 AM - 11:30 PM

    Friday: 12:00 AM - 11:30 PM

    Saturday: 12:00 AM - 11:30 PM

    Action Well and Pump accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, Action Well and Pump offers free project estimates.
    No, Action Well and Pump does not offer eco-friendly accreditations.
    No, Action Well and Pump does not offer a senior discount.
    Yes, Action Well and Pump offers emergency services.
    Yes, Action Well and Pump offers warranties.
    Action Well and Pump offers the following services: Well Pumps, Pressurized Bladder Tanks, Leaks, Whole House Filtration, Water softeners, Sediment Removal, Odor Removal, well repair
    inside the house plumbing We do NOT Drill Wells

    Contact information

    Located in:, The Triad and The Triangle , NC 27233

    http://www.actionwellandpump.com

    Service hours

    Sunday:
    12:00 AM - 11:30 PM
    Monday:
    12:00 AM - 11:30 PM
    Tuesday:
    12:00 AM - 11:30 PM
    Wednesday:
    12:00 AM - 11:30 PM
    Thursday:
    12:00 AM - 11:30 PM
    Friday:
    12:00 AM - 11:30 PM
    Saturday:
    12:00 AM - 11:30 PM