"Michael always responded to any questions I had. He was on time and did a great job installing my ceiling fans!"

Since 1995, TW Electric Service has provided reliable, high-quality electrical work across North Carolina. As a fully licensed and insured, family-owned company, we take pride in honesty, craftsmanship, and customer care. From home repairs and panel upgrades to custom lighting, additions, and renovations, our team handles every job with precision and safety. We also work with builders on new construction and custom homes, ensuring clean, code-compliant wiring from start to finish. At TW Electric, we believe in doing things the right way—on time, on budget, and built to last. Proudly serving the Triangle and surrounding areas for 30+ years!

"Smooth, realize service 🐕‍🦺. Can on time and then stayed up the all and running."

"After 3 weeks of living with no air conditioning, and a leaky ceiling, during which time I had 5 technicians (3 from one company that doesn't even have an option to leave a voicemail after 5pm!) attempt (and fail) to fix the problem, I finally had to get a new system. 



I sincerely hope you don't need to replace your AC system any time soon, but just in case you do, I highly recommend  Alpine Heating and Air.  Their telephone number is: 919-404-1717.  They went above and beyond customer service, and addressed my concerns, explained answers to my questions in detail re: energy efficiency, payment, warranty, etc., and did exactly what they said they would do re: installing on time.  I have a 10 year warranty for parts and labor and a lifetime warranty for the compressor.  If it breaks (the outside unit), they will replace the entire thing.



A week after my system was installed, the unimaginable happened, and my ceiling was leaking again!!!   I couldn't believe it!!!  I called them - this was on a Sunday evening at around 8:00pm - and they told me that they would send someone over right away, and they did.  I told them that this was unacceptable, and that I expected them to replace it w/a new system.  They assured me that they would do that if necessary. Fortunately, the issue wasn't the system, but the pipe in front of it, which the technician replaced.  I was still in shock that my brand new system had leaked, and I asked him to open the panel in front of the system to ensure that everything was OK.  He went back out to his truck and got his tools and it was fine.



The next morning, Alpine called me and apologized for what happened, and offered to have my ceiling fixed.  I was very surprised, and I told them that I wanted to give full disclosure, and that although it had leaked because of the pipe, I told them that I had previous damage from my other AC, but they said it was OK and that they wanted to make things right, so they sent someone to repair it (no charge to me). "

"A job well done despite the challenges of reach and access. The exhaust fan was 14 feet high and Manny had to get to it from the attic as well as from the bathroom to replace it. The new housing was a bit larger so it involved cutting a bit of the ceiling as well. All was accomplished very neatly in about two hours. Will definitely recommend and hire again!!!"

"Nick is very professional and did a great job replacing the old ceiling fan on the vaulted ceiling in my living room. He removed the old fan and even took care of the disposal of it for me, all for an extremely reasonable price. I highly recommend him for any electrical work you might have in your home!"

"Joe was prompt and very professional with his work. He took his time getting the job done to make sure it was done properly. Would hire him again!"

"Among all the pros recommended by Angie, Ideal Handyman is the only one who came to my house to see what I have and gave advice on what I need to get. And when I got the things he recommended, he came the next day and installed everything for me. His work is so good that I have never had a ceiling fan running so quietly that I don’t hear anything. I will highly recommend them. Honest advice and wonderful work."

"They was respectful, had a very nice personality"

"Really fast, very good, have recommended to neighbor...everyone's very happy with the service."