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Carpet Cleaning questions, answered by experts

Professional cleaning utilizes industrial-grade equipment and formulated cleansers that penetrate deeper into fabrics, removing stubborn dirt without risking damage that DIY approaches might, such as surface abrasion from improper tools.

We don’t recommend you put your silk rug in the washing machine. Silk is extremely delicate; stuffing it in the washer won’t do it any good. Additionally, the hot water can harm your rug. If you have stubborn stains you can’t get out, the safest bet is to call a pro.

Steam cleaning your furniture is a popular method used by most professional services. It calls for special equipment that uses steam and suction to pull dirt, dust, pet hair, pet dander, and other debris out of upholstery and other materials. It’s a great way to get out stains and messes gently without risking damage to the fabric. It is covered by the professional furniture upholstery cleaner’s rate average of $150 to $250.

Some of the worst and hardest stains to remove from carpets include dark-colored spills like red wine, coffee, blood, and ink. These can permanently discolor the carpet, especially if they aren't treated immediately, and are particularly visible on light-colored carpets. Bleach is also one of the worst culprits, as it causes near-instant color loss that cannot be restored through cleaning. For most tough stains, if DIY methods don't work, a professional carpet cleaner may be able to help. However, for bleach stains, the best option is often to dye or replace the affected area.

To remove mold from fabric that’s part of your wood furniture, the best option is to take the fabric off and place it in the washing machine. If you cannot take the fabric off, it helps to move the furniture out into the sun. Use a high-quality vacuum to remove any mold spores that are present. You can try spraying the mold with a 50/50 vinegar-water mixture. Hydrogen peroxide is also a possibility for removing mold from fabric, but it could damage certain types of fabric.

The Micro, NC homeowners’ guide to carpet cleaning services

From average costs to expert advice, get all the answers you need to get your job done.