Get matched with top appliance salespeople in Micro, NC

"This morning I woke up to a refrigerator that was clearly out of temp. I came to this page and searched for repairmen. I found the card for Mr. Hood at Complete Appliance Care in Clayton, NC. If youâ re seeing this post I encourage you to save this number in your cellphone right now so that when something breaks in your house you have it. I called Mr Hood at 8am in a panic. I had to throw away everything in my refrigerator and freezer. He arranged to come to my house within 3 hours of my call. I sent him pictures of the Lg Refrigerator serial number and my address and he arrived prepared for the job. Within no time he had assessed the issue and informed me that it would be covered by warranty. There was no cost to me for his service. He replaced all the parts he needed to and within 2 hours he was done. Everything was fixed. He was professional, respectful and knowledgeable about his trade. I feel so blessed to have been able to have worked with him today and I wanted to share this with the community. He was such a good and honest man and provided excellent customer service! I would not hesitate to use him for future needs."

"Hired Neli for a virtual repair of our Whirlpool washer. Tom was VERY knowledgeable, friendly and professional. We came up with a solid diagnosis of my issue and the replacement parts required. Tom advised me to consider the value of repairing, parts costs and time required, vs. a new purchase and the effort to repair was not going to be simple. We chatted about the pros/cons a lot. As the washer was 6+ years old and there were holiday sales I opted to purchase a new unit. This is the 3rd time I have worked with Neli. All instances have been very productive and positive."

"He was on time and very professional."

"Terrible! Wish I had gone with another company. Here is the issue with Heavenly Heat. If your sauna arrives damaged or and issue arrives -- they have zero technical support. Your repairs will be done by any "joe" that heavenly heat finds to do the repair in your area. They will have no experience with Sauna's and are given no instructions regarding the chemical free aspect of these sauna's. The worst part is the buyer, me, was treated as if I was the problem for wanting my sauna repaired correctly. I would have refused the delivery had I realized I was receiving a damaged sauna and would have to spend hours and days trying to get this resolved. The owner, Bob Morgan, is extremely responsive before he has your money but after, is a different story. When inquiring about the sauna he would respond generally within 10 minutes. After you purchase, and particularly if you have a problem with it, you are treated as if you're a nuisance. My sister bought a competitors sauna around the same time and the service she received from knowledgable representatives was a world of difference from my experience. My other issue was that there were shipping delays and Bob would never communicate them. I would have to pursue him to get information. I think they make a decent sauna but I would not recommend for reasons stated above."