Get matched with top appliance salespeople in Micro, NC

"This morning I woke up to a refrigerator that was clearly out of temp. I came to this page and searched for repairmen. I found the card for Mr. Hood at Complete Appliance Care in Clayton, NC. If youâ re seeing this post I encourage you to save this number in your cellphone right now so that when something breaks in your house you have it. I called Mr Hood at 8am in a panic. I had to throw away everything in my refrigerator and freezer. He arranged to come to my house within 3 hours of my call. I sent him pictures of the Lg Refrigerator serial number and my address and he arrived prepared for the job. Within no time he had assessed the issue and informed me that it would be covered by warranty. There was no cost to me for his service. He replaced all the parts he needed to and within 2 hours he was done. Everything was fixed. He was professional, respectful and knowledgeable about his trade. I feel so blessed to have been able to have worked with him today and I wanted to share this with the community. He was such a good and honest man and provided excellent customer service! I would not hesitate to use him for future needs."

"He was on time and very professional."

"Terrible! Wish I had gone with another company. Here is the issue with Heavenly Heat. If your sauna arrives damaged or and issue arrives -- they have zero technical support. Your repairs will be done by any "joe" that heavenly heat finds to do the repair in your area. They will have no experience with Sauna's and are given no instructions regarding the chemical free aspect of these sauna's. The worst part is the buyer, me, was treated as if I was the problem for wanting my sauna repaired correctly. I would have refused the delivery had I realized I was receiving a damaged sauna and would have to spend hours and days trying to get this resolved. The owner, Bob Morgan, is extremely responsive before he has your money but after, is a different story. When inquiring about the sauna he would respond generally within 10 minutes. After you purchase, and particularly if you have a problem with it, you are treated as if you're a nuisance. My sister bought a competitors sauna around the same time and the service she received from knowledgable representatives was a world of difference from my experience. My other issue was that there were shipping delays and Bob would never communicate them. I would have to pursue him to get information. I think they make a decent sauna but I would not recommend for reasons stated above."

"Beware of shipping issues with this company. Ordered an ice maker installation kit on 10/10/25. Shipping was due no later than 10/20 according to company and FedEx tracking. FedEx tracking showed the package at their facility for 8 days without moving beginning on 10/15. Called FedEx 3 times. Each time they said they cannot find package and I have to contact shipper. Shipper has to make a claim, they will not mark it as lost. Called Appliance Parts Pros twice. Each time they say FedEx has to mark package lost before they will do anything. They also state they have to wait 14 days from them before doing anything because of their contract with FedEx. I don't care about their contract, I want what was ordered and paid for. Just going in circles with them and FedEX. If they shipped after 14 days it would be 22 days from that point, 32 days from the date of order if they shipped it that day. There was a deadline for installing this part before tenants arrive. They did not care, would not m"