Get matched with top water softener pros in Macon, NC

"as advertised"

"The gentleman that responded to our call on a Saturday morning was very curtious and professional. He did a wonderful job over the course of two days due to the difficulty of our situation. I will definitely recommend him to anybody that has the same problem as we had."

"We got assigned this vendor through American Home Shield on June 7. Our AC unit was not holding 79 degrees in our upper floor. The tech came 5 days later and diagnosed a leak in the evaporator coil. They replaced it one week later ($3.5k). The following day, the unit was functioning worse than prior to the installation not holding 80 degrees in any of the floors. We called and came again 3 days later. One would expect they would come earlier as it was a follow up. They told us they need it to re-adjust the temperature of the compressor, apparently (they told us) this is common after coil replacement (why this was not done first? no idea!). One day after the visit, the unit still cannot hold 80 degrees in both floors. It is obvious the tech has no idea of what he is doing. At this point I am not sure the initial diagnosis and replacement of the coil (with the consequent fees of adding new refrigerant, $1800 + hand labor+ modifications, all not covered by AHS) was correct. Extremely frustrated experience. I would not recommend this vendor."

"I got six estimates for replacement of my 12-year-old water heater. I went with Advanced Water Systems of Coastal NC-VA. I’m extremely happy with the purchase and installation of my new water heater. Advanced Water Systems of Coastal NC-VA impressed me at every step of the process. They provided a fair estimate, professional communication and installation, answered all my questions during the process, and cleaned up after they were done. The installation team installed a new gas shut off valve and an expansion tank, in addition to the water heater, and didn’t add on extra charges like some companies. They also insulated the pipes. I’m thankful that everything is now up to code. The plumber explained the purpose of the expansion tank, other companies didn’t even mention one. Both of the people doing the install were highly knowledgeable and efficient. I highly recommend Advanced Water Systems of Coastal NC-VA."

"My husband and I are so appreciative to James Rogers for resolving an issue with our gas logs. He is very professional and knowledgeable in his field and has a great office staff. James is one of the kindest men I know. Karen Watson, Hunter’s Ridge area"

"If you are ready to let go of plenty of money for work, then this is the place to call! The man that came out was courteous and polite and the work was good. Technician came out on a Saturday for weekend call and then had to return for a few hours on the following Monday. Total between 7-8 hours (included a trip to Raleigh from Creedmoor and back for a pump). We were charged an extra service charge on top of labor for the trip to get pump. The labor charge averaged out to a little more than $208 per hour. Company was called and bill was discussed. I was told that they do not charge by hour anymore, that they charge by the job and what work is done. (Replaced the pump, line and wire in well and tank). I was told that I would get a call back to discuss the bill, was called back the first time by the time that was stated, but asked could he call later that day when he had more time. There was never a call back. I know things are more expensive these days, but not this much!"