Get matched with top appliance repair pros in Faith, NC

"James did a great job! He is an experienced and knowledgeable professional who quickly diagnosed and fixed my dryer issue."

"These guys are a fantastic bunch. I had an issue with a Kitchenaid Fridge, a 5 door model. Turns out there's a known major issue with ice build-up/defrosting in these units. Whirlpool support was very unhelpful but the techs from premier worked with me constantly to try and get us the best results from the warranty and honest opinions on the unit. We used them for almost six parts replacements across a literal half year (Whirlpool was shotgunning them and the repair tech has to follow warranty guide or he could lose his license) and near the end Premier even comped us some parts because they honestly wanted to see the fridge repaired for us. After all that effort and time, they got this expensive unit going again in spite of Whirlpool tech support. We would recommend them and will use them at our house for repairs from now on."

"Hired Neli for a virtual repair of our Whirlpool washer. Tom was VERY knowledgeable, friendly and professional. We came up with a solid diagnosis of my issue and the replacement parts required. Tom advised me to consider the value of repairing, parts costs and time required, vs. a new purchase and the effort to repair was not going to be simple. We chatted about the pros/cons a lot. As the washer was 6+ years old and there were holiday sales I opted to purchase a new unit. This is the 3rd time I have worked with Neli. All instances have been very productive and positive."

"The service technician was extremely through and specific in how he approached the repairs to our stove. He could have simply said "Oh it is this or that" but he took the time to verify that the ignitor was not working and that the temperature sensor may also have been compromised. He was able to secure the parts the next day and without any additional service call charges came back to our home, installed the two parts and our stove worked as new. This attention to saving the consumer money is why we highly recommend C & E appliance Service & Repair."

"They did a great job! My roof looks great! Reliable and kept me well informed about everything. They kept cost in mind and cleaned up nicely after themselves. Serge even came out late to tarp the roof until it could get repaired so that I didnâ t have any further damage to the house waiting for the roof. They were very nice to work with. Great people. I canâ t say enough good things about them!"

"It has worked out so well for me and my family. And yeah, please do it all day. Please let me know if I can help. Please let me know when I get home, and I will be home in the next few days. Please let me know when I can get you. Please let me know when I get back. Please let me know if I need anything else. Please let me know if I can get you a text or text me or text or call me when I can. "

"CMA came out to install two air conditioner units in my home in 2019. About a month ago, I the downstairs unit stopped working. I called them and they came out and told me to change the filters. Of course, that did not work. I called them back and told them that was not the issue, and they gave me a hard time about coming back. When they came back the second time, they found that the fan in the downstairs unit had stopped working. The parts are under warranty, and I paid roughly $400 for labor. Yesterday I called them because my upstairs unit was not working. The woman in the office said that they were booked out 3 weeks. I told her that since I had spent over $10K with them for the units in 2019, I think they need to come back and fix the issue. The woman then stated that the technicians did not want to come back. I nor my husband were rude to any technicians when they came to work on my units. However, my husband is black and I am white, so maybe the problem is that the family owned company are a bunch of racist. I would not use this company unless you enjoy throwing money away and horrible customer service for spending your money."

"Repair technician called prior to arrival. Was very professional and competent. Discovered source of leak. Replaced garbage disposal unit in a timely manner. Very courteous and friendly."

"Beware of shipping issues with this company. Ordered an ice maker installation kit on 10/10/25. Shipping was due no later than 10/20 according to company and FedEx tracking. FedEx tracking showed the package at their facility for 8 days without moving beginning on 10/15. Called FedEx 3 times. Each time they said they cannot find package and I have to contact shipper. Shipper has to make a claim, they will not mark it as lost. Called Appliance Parts Pros twice. Each time they say FedEx has to mark package lost before they will do anything. They also state they have to wait 14 days from them before doing anything because of their contract with FedEx. I don't care about their contract, I want what was ordered and paid for. Just going in circles with them and FedEX. If they shipped after 14 days it would be 22 days from that point, 32 days from the date of order if they shipped it that day. There was a deadline for installing this part before tenants arrive. They did not care, would not m"