AAA Appliance Service Inc
About us
We are a locally family-owned business.
Business highlights
Services we offer
Appliance repair and over the counter parts sales
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 93% | ||
| 5% | ||
| 2% | ||
| 0% | ||
| 0% |
"We are so glad that everything worked out for the customer. The factories are usually pretty good about working with the consumers."
AAA came out to look at a problem with the washer overflowing, tried to repair it without ordering a new part, to save some money, but that didn't work. Came back after ordering a new part, installed and it works great! I am really pleased with the service and technician. I originally called Allied Appliance and they wouldn't even come out. The guy there said to run vinegar through the washer because it was probably plugged, I couldn't believe it, will never contact them again, but I certainly will contact AAA Appliance for any future needs.
If you need to service an appliance CALL THIS COMPANY. I cannot say enough great things about them.
I got a list from Manufacturer of service providers and on a Monday was told 1) we're currently booking appointments 2 months out. 2) You're booked next week. 3) Maybe we'll get to you this week so keep your schedule completely open and we'll call you if/when a technician is available and in your area. 4) We'll be there tomorrow and will call by 9:00 AM to let you know the time. I really appreciated that AAA saw my time as valuable. They called right at 9:00 and gave me a half hour window. If they expected a delay then they would call to update me. The Technician arrived right on time.
The problem was definitely a puzzle as it would not happen regularly. The Tech walked it through with me and we ticked off the list of what it MIGHT be. He was quite the detective and it was only because he took the time to run the dishwasher several times that we found a small foreign piece of plastic in the drain hose. It would sometimes float up and block the drain enough to shut down the system. This was not an easy issue to assess and took several cycles of the dishwasher to discover.
While waiting we talked about a noise the clothes washer was making, so he checked it out at NO CHARGE because he had to wait on the dishwasher. He went over and above the call of duty to solve my problems.
Call these folks. They are great to work with.
The contact on the initial phone call asked for details as well as make and model of washer. These details were clearly written on the repair order, which, I'm sure, greatly assisted the technician.
Appointment was scheduled for and quot;after 1 PM.and quot; I was 10 minutes late from a volunteer meeting, but there he was in the driveway. He knew what the problem was even before he saw the washer (and quot;lid-switchand quot;); he could either replace it or bypass it, my choice. I chose to bypass it (and eliminate this same problem from reoccurring in the future). In less than 15 minutes the job was done and the washer repaired.
They (he) charged a fair price and included a senior discount without being asked.
Thanks, AAA Appliance, Elyria, if I ever need appliance repair in the future, I will certainly call you.
Everything went extremely well. Chuck was terrific. He worked very efficiently and thoroughly.The end result of his
detailed work is outstanding. He is the absolute best .Licensing
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