"Wonderful experience! Hugo is kind and professional. My carpet ( large area rug) had not been clean for 18 years. Hugo brought that carpet back to life! The colors are now vibrant and looks new. I would definitely recommend Hugo."

"I was very happy with imperial carpet care. Jacki was very professional, clean, and knowledgeable. I would definitely only use imperial for all my flooring needs. Jackie also gave me some great advice on another project I was working on."

"The carpet looked very good once it was finished. Particularly in the family room"

"Great job cleaned sofa and living room carpet."

"Richard was very accommodating working me in to meet my move-in deadline. The technician called me with the 1.5 hour advance notice I requested within the window of time they provide. The technicians were very friendly and took the time to answer my questions regarding the cleaning method they offered. My carpets were not visibly soiled so I was surprised when the technician showed me how dirty the water was. The carpeted areas smell wonderful after the cleaning."

"He showed up on time and was efficient with his work. My carpets were cleaned to satisfaction. Recommend for carpet cleaning services !"

"Very professional and great manners. He cleaned my area rug and it looks was brand new. I was about to give up on it and replace, but found him and he saved me a lot of money. He did it in a timely manner. I highly recommend him before you decide to buy upholstery , carpet or rug. You will save money"

"Jay did a very good job and was reasonably priced. He removed all the wall to wall carpeting in our home and replaced it with oak flooring. He did 3 bedrooms, a living room, loft, hallway and a set of stairs. He was very puctual, professional and polite. The flooring was completed on the date promised. As with most big jobs, we had a couple issues. He came over and reviewed them with us and addressed them right away. We would use him again and highly recommend him. Thanks, Jay!"

"Excellent. They did great work and were very nice. Even called later to see if everything was ok. Would definitely hire again"

"The salesman set the wrong expectations. He said they would move everything but our laser cutter and they would keep in constant communication. The day of the appointment, I called to make sure they were coming because I had no idea what time they were coming and they did not confirm that day or the previous to make sure we would still be able to have it done. They got here and said we were supposed to move everything out of the room before they got there. We said that's not what the sales guy said. They move the stuff with not too much fuss. They however didn't move much back, as once again, the sales guy said they would. There were some edges that weren't completely tight and had a loose string, but nothing that I thought was worth calling them back for. The sales guy said to make sure we kept a piece of the carpet and padding in case we need to ever claim the warranty. They left no extra pieces for us. They took everything back."