
Serving Cherry Point, NC and surrounding areas
Approved
In business since 2005
Warranties offered
Credit card accepted
"Both of my approx. 2-yr-old Samsung appliances (gas range and refrigerator) had already begun to fail. The read-out on the fridge door was not working and it could take nearly an hour to start the oven as it would send error messages and only begin heating after it had been re-set several times. We became seriously concerned, though, when we began smelling gas. Will, from Mr Appliance, located and eliminated the source of the gas smell: the middle burner was clogged. It is the only burner consisting of two pieces and they apparently must be unscrewed and taken apart to be cleaned properly, which Samsung fails to mention in the owner's manual. After taking care of that, the repairman examined/tested the oven. He said I needed a new igniter switch. I had heard that Samsung parts usually have to be ordered from the factory, so I was really happy when I found out that he had it on his truck! The control panel for the fridge does need to be ordered. They gave me the quote and will place the order when I'm ready to go ahead with it, which will likely be soon. There are two morals to this story: 1) Don't ever, ever, ever, even think of buying a Samsung kitchen appliance 2) if you already own one, be glad that Mr. Appliance can fix it.
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