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"Work was done in a timely manner. Were able to come the next day even though I didn’t have to have it done that quick. He explained everything and the job was done well."

"The lady who contacted me in response to my request for service from this outfit, told me there would be a 79$ fee plus tax just for the estimate.: if I then went ahead and performed some or all of the services, that fee would be applicable towards the services. (other electricians come out and estimate for free! They seemed professional on the phone and sent responsive texts and emails---and I really needed a lot of work done fast, I was willing to set up the appointment. The guy who came out was young in comparison to other estimators that came here, described himself as an electrician working for his father ( contractor) and uncles outfit---but he was very polite and professional and responsive. He proceeded to look at our power panel first--- and then we went over the entire house and I explained what I wanted done, realizing it was a lot I also indicated I might need to split this into a phase 1 and part 2 projects. The guy then returned to his car and wrote up his estimates coming back about 1/2 hour later to show them to me on his I pad, telling me that each item is a flat fee and adding them up... I looked at the costs of individual projects as well as at the grand total. I was rather dismayed to find out his estimates escalated over $3000.00(!!) ----ABOVE the highest local estimates(!!!) I had in hand from others, the BEST and highest rated full electrical contractors in our Durham Chapel Hill area!! ( their estimates totaled around $4500-5000 for even far more comprehensive work than I had asked this guy! I kept the conversation polite, trying to understand where this outfit came from in quoting such outlandish prices for this area...and I asked him, whether in all seriousness they perhaps did NOT need any jobs...? Not liking to waste my time nor this young man's, thinking it might be worth spending 50 or 100$ more on some items just to get them done now and off my list---- I tried to find at least one or two projects for him to do while he was out here-- such as replacing outdoor security lights with newer fixtures, I already had purchased--- and even after this and getting my 79$ supposedly applied to these jobs, .. the price for what I wanted done was 100% above the highest quoted price of the same items (!!!) by a very reputable and highly rated outfit in this area totallng several hundred dollars more. . At that point ---I would rather let go of my 80 bucks, than throw more good money after bad --- I told him we were done and that I consider myself scammed!! BEWARE! they are a rip off if they are legit..... or else I just gave a guy a free tour to my house and electrical and security system based on Angies List's high recommendations--!!!! BEWARE.... I really want my money back and feel had!--but at this point that is the least of my concerns. Please let my experience be a lesson to you---do not open your doors to this outfit."

"Thermo Direct replied quickly and was able to perform the services I required. I would recommend them to anyone that requires the services of a plumber."

"The plumber reworked the drain piping under the sink in December due to a leak at a connection joint. 3 Months later a connector came loose while the dishwasher was running and water flooded the sink cabinet. I called Dr Drain and was informed it would be 4 days before someone could come out and fix it. I explained this was an emergency, the kitchen sink was inoperable due to the drain pipe being disconnected and I could not go 4 days without my kitchen sink. The person I spoke to did not say they were sorry this happened (it was obviously not hooked up correctly in the beginning) or offer any help in the situation. It is unexceptable for a plumber to not offer emergency services when something they did failed and made the sink inoperable for 4 days."

"Wow! Fast, excellent. wonderful,.....I am so happy. Rakeem is the nicest gentleman....very kind. best price also"

"He was polite and professional! Communications were clear. His pricing was affordable. And his service fee is included in the cost of the repair vs a service fee and repair charge. HIGHLY RECOMMEND!"

"Quality Service Today replaced my septic tank and the drainfield. From the beginning I felt at ease with the process thanks to the awesome customer service I received. When it was time for the installation the technicians kept me informed the entire time and answered all of my questions. I know who to call for any of my plumbing or septic needs."

"They got the job done very well and professionally thanks reps"

"I don’t usually make purchases without experiencing some form of buyer’s remorse, but this investment in Water Improvement Technologies has been one of the best decisions I’ve ever made! From start to finish, the experience has been top-notch. My system is far more robust than the ones my neighbors purchased from larger competitors, and I’ve seen a drastic improvement in my water quality since installation. I wasn't planning to buy immediately—I only intended to do research—but after meeting Chris, the salesperson, I felt completely confident moving forward. He was incredibly knowledgeable and answered all of my questions, which made the entire sales experience surprisingly educational. I also really appreciated the water quality testing they did in my home to show me exactly where things stood before installation. The installer was equally impressive. His attention to detail was exceptional, and it was clear he cared not only about getting the system installed correctly but also about making sure everything looked perfect. The units were placed exactly where I wanted, and the new faucet hole was aligned perfectly. They even came back to ensure everything was working to my satisfaction. I’ve been recommending Water Improvement Technologies to my neighbors, and I plan to use them again in my next home. If you're considering improving your water system, I can't recommend them highly enough. A+++ service all around!"

"Very good. Emergency weekend service."