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"Matt arrived on time and was efficient at replacing floor tiles. Do you think customer service is gone, well so did we until Matt Hemingway came to replace three broken tiles. He finished in 90 minutes and that included going back to hardware store for a different color grout because he didn't like the way it looked. When done you could not tell the floor had been fixed. Excellent job. Highly recommend."

"It was a pleasure working with Nick, very patient and understanding of our needs. We had some construction delays and he was able to work with us on that. I would highly recommend Midwest custom tile! He exceed our expectations!"

"Okay, so earlier this week I was angry with you empire for a couple reasons. But as I'll explain below, you've really come a long way to rectify and impress me with your customer service. Here's what happened. A few weeks ago I purchased Cool Breeze carpet for my whole house to go over the tiles that are currently in place in every room and Northbrook Terrace vinyl plank flooring to go over tiles in kitchen, dining room, and butlers pantry. Install date 7/19 arrives and the install team lead by Juan arrives (very nice, professional and knowledgeable) they do the walk through and inform us that the carpet can't be laid over tiles, it's the wrong type. You can imagine our frustration, our salesman completely screwed up. $11,000 is a big screw up. Juan was trying hard to make it right, but he couldn't, he wanted to at least put down the vinyl but alas he didn't have the right transition moulding to do that without carpeting. But dude was really trying! So, by this point I'm totally ticked, salesmen are supposed to know their products! Needless to say at this point my house is in complete disarray as I'm ready for flooring, I'm upset and now don't know what my options are. So I get a hold of the salesman who is going to come back out to my house Monday evening and show me products that will work over my tile floors and try to save the sale. He shows up and is of course apologetic, he's a nice person so I try to make the best of the situation and let him show me the products; we find one that is suitable sign the paperwork and find out that now I'm looking at weeks before I can get an install which has just got me beyond depressed because now I have to live with my house essentially torn apart and in chaos because what's the point in unpacking everything that I've put away in order to prepare it for install and do twice the work? So before he leaves he gives me the customer service managers phone number for the area John Merrell, so I call him the next day which was Tuesday the 20th and leave him a voicemail he calls me back within the hour and immediately starts to try to make everything right. Boy howdy did he, this man went above and beyond to make it right! Suffice to say my new flooring guaranteed to work in my house is getting installed tomorrow. Talk about customer service! I am very impressed on how empire took a negative and turned it into a positive. They saved me money to boot! So, that being said I'm impressed. The reason I initially picked empire was because the products are made in America and are mostly all recycled or have a lot of recycled product in them, but the reason I chose to stay with empire after the debacle of the wrong product was their outstanding customer service."

Welcome to Raymond's repair and renovationsllc. We proudly provide the highest quality of service and craftsmanship for each aspect of your project. Our depth of knowledge and experience solidify our belief that customer service stands as the highest priority. We eagerly look forward to working with you and making your vision a reality. Give us a call, text or email today, and let us get started!

"I had my house remodeled and hired Maycos Hardwood Flooring to install the flooring, and they consistently provided updates throughout the project; I found them to be very courteous and would gladly hire them again."

As 30+ years experience carpenters, we are always prepared to take on your projects with precision and care. We pride ourselves on being courteous and polite, ensuring a positive experience from start to finish. Our approach involves actively listening to your needs and preferences to deliver tailored solutions. ???? We understand the importance of clear communication and collaboration to bring your vision to life. From the initial consultation to the final touches, We are dedicated to providing exceptional craftsmanship. ? We are ready to start, so contact me today. \n

C-MAC Development, LLC offers quality services to clients at reasonable prices. Our courteous staff has the professional tools and experience necessary to help with all your needs. We specialize in interior and exterior painting, kitchen and bath remodels, flooring, window installations, fences and decks. Call today to get in touch with our staff, and to learn more about what we have to offer!

I have been installing for fifteen years now there is no floor I dont know how or have mastered how to install. I carry vinyl plank and carpet in stock at all times. I opened this company to help people upgrade there homes and get new floors because I know not everyone can afford it so with me being the scheduler bidder salesman and installer there are no middlemen there is no overhead. Therefor I can keep my rates lower than most. My biggest mission is to build customers and gain them for life not just make money. Customer service is everything cause if your happy Im happy.

"My insurance adjuster referred me to Premier Restoration after a pipe burst between my first and second floor bathrooms and extensive pipe replacement was completed. It was such a relief to hand over the rebuilding work to them.  My initial contact was Jeff, who did a great job first of providing explanations of the process and then of coordinating the project, following up, trouble-shooting, and supporting me when I had questions or concerns.  Scott and Giovanni were a terrific work team--hard-working, good-humored, and trustworthy.  Special praise to Scott, who did such a beautiful job on the 2nd floor bathroom--including installing a new tile floor and rebuilding most of the drywall--that it now feels positively spa-like in there.  He is an amazing craftsman.  I really appreciated everyone at Premier Restoration who helped me out during a difficult time and on a complicated project like this one. 
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"Thomas came over and assessed our bathroom which also leads into the laundry room. He did discover a little bit of mold around the drain of that bathroom, so he disinfected that area before he could lay down the grout and tile. In total, it took him about 2 days to complete the whole area. The tile looks better than I ever imagined. Would I hire him again for any future projects? Heck yes!!"