Get matched with top water softener pros in Peculiar, MO

"Steve inspected an old water softerner unit left by previous owner. He was very helpful in helping me to undesrtand the whole process with water softeners. He showed me how to run it and made sure the pipes were okay."

"I normally do not write bad reviews, I talk directly to the business. Unfortunately, that hasn't produced good results. Almost 4 years ago, Hague Water Systems contacted me regarding a water softener. I needed to replace my water tank so I purchased both from them. I have been happy with the system and the installer/service technicians until last year. Installer and service technicians anre great! About a year ago I noticed that the hot water tank was leaking and called Hague. I was told that they don't warranty hot water tanks and that I needed to contact the manufacturer. I contacted the manufacturer and they said it does have a warranty and to contact the installer to replace it. I've gotten all kinds of excuses from Hague "we don't warranty that, we are short installers, that is another dept, etc." Hague hasn't even come to check it out. I'm attaching pictures of the mess I'm dealing with. They say they warranty their products. I still have a defective hot water tan"

"Great and we decided to install a water softener as well. He was helpful and gave us all the information we needed. Got both jobs done on the day he came."

"The straight forward truth is they showed up to clean my drain, not to give us a sell job about digging up the yard or replacing the water heater. We had some tree roots that needed removed, not an impacted pipe. I understand digging is the only correction when large roots fill the line or for broken sections. A "Big Name" company was here prior and the serviceman did his best to try to scare my wife into replacing the main line. The Tech used a small router and somewhat cleared a blockage (TP caught in tree roots). That company was supposed to camera our line, but that was a second crew who kept delaying the schedule past the next day. I think they figured out that we were not going to bite on their big ticket sell job. They did refund our money. The line stopped up again in about three weeks, the second "Big Name" company did camera the roots in the line and told me the drain was cracked. They routed the line, did not remove any roots, and charged me. They were nice enough to leave an estimate for $4,500.00 to dig up and spot repair the section. It was easy for me to see the roots as cleanable. I put ROOT X in the line to kill the roots and buy some time. I had seen the Benjamin Franklin name with good reviews on-line and decided to contact them. The dispatch lady, Tory was helpful, but I wanted to speak with a management person because I did not want a sales pitch. The manager, Madonna, completely understood my plight, she had heard my story many times before. Nick and apprentice Joseph showed up the next morning, on time with an "on the way call". Nick is an absolute pro with a friendly personality and a sincere attitude. In the movie "City Slickers", Jack Palance played Curly, remember "one thing"? The Benjamin Franklin Team hit my door with one thing, clean the drain! Do the job that our customer needs and take it from there. Nick changed cleaning heads two or three times to knock out the roots and showed his skill by the way he worked the machine. Joseph studied all of Nick's actions. Nick's camera told the truth, roots gone and no line damage. The darn little root snuck in a joint and grew inside the line to a blob! I was lucky and Nick was straight up front that a cleaning might be enough, but if it was a dig job he would ensure it would be done right. I guess like Benjamin Franklin, I just want a fair price for good work. I will be sharing my story with my neighbors."

Quality and detail orientated 3rd generation commercial and residential construction professional, with over 25 years of knowledge & experience in all aspects of construction and repair.

"Timely and accurately diagnosed and fixed the problem with water softener."

"Jon came out for the annual maintenance on my water softener and R/O system. He quickly tested my water to make sure both systems were working correctly and replaced the filters on my R/O system. Everything went smoothly."

"I had water in my basement the last 4 years and I finally decided to do something about it. I interviewed 2 other companies besides F1 and I went with F1. Price was a factor and Billy, the Evaluator, did not high pressure me into making a decision that very day. They also offered a solution, in case my walls ever leak, that the other 2 companies did not. The foreman, Erise, kept me informed every day as to their progress, and what was to take place the next day. He and his crew were respectful and did a great job. I am confident I will not have a water problem again and they give you a Warranty. They completed the project in 3 days, as 1st quoted. The Office staff was also very helpful when I had a question. Thank you F1....I wish I would have contacted you 4 years ago."

"Arrived on time. Work quote was fair and in market average pricing. Repair Tech was very professional. Cleaned up mess afterwards. After months of hard rain, no more water penetration into basement through settling cracks. I would definitely use them again."

"Mac Wilson came by and installed a new water heater. Zack was great. Very knowledgeable and professional. Their price was a pleasant surprise. It beat the quote from the other places I researched. They'll be my go-to from now on!"