Get matched with top stone countertop pros in Lone Jack, MO

"good excellent"

"Very professional. Hard workers, cleaned up everything."

"Perfect. Done in 2 days."

"Went good. We were short on tile and Dean offered to come back when we got the tile in stock."

"From the beginning, I liked the fact that Cody was punctual. The first appointment he couldn't make, but he called to inform me, and that had value. When he did show, he took notes of what I wanted and gave some suggestions. I intentionally planned a big project, but we had to scale back once we found out that we needed to focus on another project. Anyhow, I had Cody's crew trim the front hedge and build a small retaining wall/garden area near my front porch steps. The area was small and had landscape timbers that needed to be removed. They did an excellent job of trimming the hedge. For the retaining wall, they removed the landscape timber, all but one, and it appears that they tried to use it as support for dirt. The first retaining wall attempt didn't look quite right. I looked at the finished product at night and didn't notice the extra landscape timber until the next day. I took a picture of it the day after that and brought it to Cody's attention. I didn't get a chance to tell Cody that we didn't have any landscape timber on the other side of the handrail, where there are pavers too, because he sent his guys back. I didn't anticipate this. The crew came back and asked what could be done. In full disclosure, I couldn't understand them too well, and thankfully, I grew up speaking Spanish because of my mother, and knew exactly how to communicate with them on how the retaining wall could function best without the landscape timber that was beneath the handrail. The young man, Alejandro, worked nonstop the day he first attempted to do it right, and for the do-over, he worked non stop. I noticed he hadn't eaten and I felt bad, so I gave him some snacks and water. He deserves good merit because he paid attention to how I wanted the wall/planting area to look. Maybe next time I'll make them lunch. The job ended up looking beautiful and will look great once I have flowers in it."

"The worst company I have ever hired, poor workmanship, poor service, pricing is ridiculous. I put a review on their true rating site that’s 1.8 Look for it under Don R, it would not allow me to upload pictures, tried several times, but if I could it would be a picture says a thousand words."

"8 June 2024 Bordner did the roofing on our home three years ago for the previous owner. The roof has failed in multiple places, leading to part of the structure needing to be demolished (they don’t know how to install EPDM) and other parts of the roof to rot out entirely. When the problem was first noticed to be attributable to the recent ‘professional’ roof work, I asked to meet with a Bordner representative on site to review the leaks. I was fobbed off. I was told they were very busy and it could be a month. I asked again and said this was unacceptable to which they said they would be out in a week. As the damage was so bad and the site progress was being adversely affected, I said I would just hire someone else to replace their work and send them the bill. They then became available to meet and insisted they would do the repairs, if any repairs were to be done by them (yet ten days later no one had even been on the roof from Bordner). I was put onto one of their director’s Kyle whom I spoke with and emailed back and forth. He was not very forthcoming with information. He tried on multiple occasions to throw people not involved in the roofing under the bus , including the framer (who did 1,000’s of projects with Bordner). I later learned the framing subcontractor refuses to do work with Bordner because of their business practices and past experiences. They sent a PM to the site a several days later. A nice chap. We had scaffolding up around the house. I offered to let him up on it to see the roof, but he declined, so I showed him photos whilst standing just under the roof. In reviewing photos we also discovered the chimney flashing was incorrectly installed. I followed up the following day with Kyle to see what was going to be done to fix the roof. He again fobbed me off and said I may hear from a different director/owner. I asked who that person was and Kyle refused to tell me. I find it ironic that the marketing director, Kyle, deals with warranty claims. This speak volumes to how the business is run. After a week and much chasing, I finally got in touch with Sam Fleenor, a Bordner director. I was clear with him that time had run out for making excuses that repairs needed to be made or he would need to reimburse for the work. He again did not take responsibility and said someone would come out next week to look at it (after the previous week someone came out met me on site but did not want to look at it). With no timeline for repairs or resolution is site, we had no choice but to hire someone else to do the work to avoid more damage to the structure. Sam was to contact me Monday with how the roof issues would be resolved. Monday came and passed and no sign of Bordner via email or phone. I contacted them at five this evening to see where they were with our claim. Sam replied and said they drove by and it looked like we made the repairs. He offered to add more silicon to their poor chimney flashing, but nothing else. After being part of completing a roughly $20k roofing job three years ago which caused tens of thousands in damages, Bordner offer only to bring a tube of caulk. As an architect of nearly three decades, I have never seen such poor workmanship and belligerence from a contractor. Highlights of their workmanship include chimney flashing caulked to the sloping side of the chimney (should be stepped and cut into mortar joints), EPM membrane screwed onto plywood so that water passes straight through and destroys the structure, water p****** out of soffits, etc. You learn the most about a company when something goes wrong. Things went terribly wrong and Bordner has damaged our home with costs exceeding $20k. They now say the 3 year old roof is out of the 10 year warranty. 3 July. Bordner refused to get up and look at their roof issues. Now they claim it’s ‘unfortunate’ and they have learned. Imagine what their response to you will be when there is a problem. 16 July Still no resolution from Bordner. Warranty is useless and Bordner insurance is non-existant. We are out over $40,000 in damages…"

"Everything turned out awesome! It’s been a year and everything still looks great, and I get plenty of compliments from my neighbors. 5/5 stars, would definitely hire again!"

"Absolutely FANTASTIC! I would ask this company to do any job within any area of their expertise in that I trust them so completely! Communication is stellar, respect for the customer & the customer’s wishes is unmatched. I’ve rarely ever seen such hard workers who use every minute of time & consistently have the kindest of attitudes towards the job. This company has legitimately earned our highest respect & I reiterate that we will call on them for any & all future jobs!"