Approved Pro
Jericho Home Improvements, LLC
Kitchen and Bath Remodeling, General Remodeling, Countertops and Backsplashes,
About us
Jericho Home Improvements is a full service remodeling company specializing in bathroom and kitchen remodeling. We also offer siding and replacement windows, as well as other types of home improvement services. We are fully licensed and insured and work in eastern Kansas and western Missouri. Our initial design consultation is always free, and our installers are employees of Jericho Home Improvements rather than subcontractors. Mention that you are an Angie's List member and receive $2,000 off of your complete kitchen remodel or $850 off bathroom remodel.
Business highlights
26 years of experience
Services we offer
Bathroom & kitchen remodeling, replacement windows, siding.
Services we don't offer
Ask for details.
Amenities
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- American Express
- Financing Available
- Check
- Visa
- Discover
- MasterCard
Our recent projects
- 7
Assorted photos uploaded by Jericho Home Improvements, LLC
Reviews
4.2121 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 64% | ||
| 11% | ||
| 9% | ||
| 10% | ||
| 6% |
Filter reviews by service
Showing 1-25 of 121 reviews
Cathern R.
Oct 2023
Bathtub Restoration
The worst company I have ever hired, poor workmanship, poor service, pricing is ridiculous. I put a review on their true rating site that’s 1.8 Look for it under Don R, it would not allow me to upload pictures, tried several times, but if I could it would be a picture says a thousand words.
Janine W.
Jan 2020
Kitchen and Bath Remodeling
It was a great price and the products they offer are exceptional. Highly recommend
William H.
Dec 2019
Kitchen and Bath Remodeling
The work was completed on time and up to my expectations. I was very pleased.
Janet S.
Nov 2018
Kitchen and Bath Remodeling
Fairly smooth. It took a few days longer than anticipated
Tim M.
Mar 2018
Kitchen and Bath Remodeling
I would suggest if you use Jericho that you get other bids. They sell their services and products as being exceptional to justify their higher price. Their work is average at best. They installed new shower and closed walls up after they left I turned on the shower and it didnt work. They had to come back out and open the wall again to fix the shower. After they left we turned on the shower and the drain didnt work. They had to come back and remove material from the drain that came from the demo. the quality of the products used is questionable. we had cabinet doors warped and split and we are still waiting for replacements. They have been responsive to fix their errors but according to their sales hype they do quality work with quality product. That did not happen on our project
Justin H.
Oct 2017
Countertops and Backsplashes, Marble and Granite Service
First, i have to take responsibility to being HARD SOLD in my kitchen at 8pm with crying kids in hand... after being presented a "save 30% on the project if you sign the deal tonight" offer. so unfortunately, I signed. the project ended up being 30% higher than the next highest professional bid... smh, im dumb. this project was sold as a one day job, however all-in-all it was completed 2 weeks and 4-5 trips and 1/2 days off work to make it work. "my file" was passed between at least 4 different project managers, and in doing so they installed my sink backwards. now, let me clarify, PM Jim was a ROCKSTAR and his boss was a nice guy too when i called to vent. Yes, the PRODUCT is nice now that this mess has passed, but the overall project was WAY overpriced and UNDER DELIVERED. Not only would i not recommend this company to others, i will tell anyone with a home project to take Jericho out of their option list... I wish Jim K nothing but the best.
Sally M.
Aug 2017
Kitchen and Bath Remodeling
When he presented the estimate (after three hours inour home), we were shocked. We had done our research on costs for this job. Their estimate was more than three times what we had found. We were so disappointed thinking that we would not be able to afford the project. We already had other estimates scheduled (they were the first, thus the A for responsiveness) so we didn't have anything to compare it to. Also, there was a 'today only' price if we made our decision before the rep left. I didn't like that at all and it seems to go against their code of ethics that they are quite proud of. To no surprise, the other two estimates were very much in line with what we had found in our research and we have selected one of them. I would never even get another estimate from Jericho.
Response from Jericho Home Improvements, LLC
"Dear [Member Name Removed] We sincerely apologize we couldn't come to an agreement on price. We wish you the best with whomever you chose to go with for your home improvement projects. Sincerely, Jericho Home Improvements"
Steve W.
Jul 2017
Kitchen and Bath Remodeling
They didn't actually do the work; I just got estimates from them. He was on time. I think I would use them again, I was just stunned at the price, but I guess that's what the going rate is. They're good folks.
Linda J.
Jun 2017
Kitchen and Bath Remodeling, Countertops and Backsplashes + 1 more
They've done 2 jobs here. It was maybe $2500 to $3000. The first job was a granite counter top. The questions that I had and the couple little things that I was disappointed in, they made it right. It still looks really good. It's all been positive. They followed right thru.
Judith H.
Jun 2017
Kitchen and Bath Remodeling, Countertops and Backsplashes + 1 more
Knowledgeable, courteous, punctual. We would definitely recommend Jericho for granite work.
Bernadine S.
May 2017
Kitchen and Bath Remodeling
Very well, quickly and well-done.
Carol P.
Feb 2017
Kitchen and Bath Remodeling, Flooring
The people that do the job are good, but the materials they use are inferior, and they don't stand behind it. The flooring was suppose to be a shiny, wood, laminate flooring. I tried to wash it and it looked horrible. When I called them, they said it was my fault and wouldn't stand behind it. I had to take it back and replace it myself.
Their business model was if you sign now you get $2000 off. From now on, if I have something done and they say to sign with them now and get money off I will kick them out of the house. They will either need to give me the best price now or don't bother. I had to learn the hard way.
Their business model was if you sign now you get $2000 off. From now on, if I have something done and they say to sign with them now and get money off I will kick them out of the house. They will either need to give me the best price now or don't bother. I had to learn the hard way.
Daryn H.
Jan 2017
Kitchen and Bath Remodeling
Terrible. A 10 day job took 10 weeks. In the process of painting, they broke tiles around our bathtub (something not being remodeled), chipped the new sink they installed two days after installation and we ultimately had to replace all of our cabinet doors (not part of the original bid) due to an oversight by the salesman (at my cost!).
Ted H.
Oct 2016
Kitchen and Bath Remodeling, Hardwood Flooring Service
unknown
Ann F.
Jul 2016
Kitchen and Bath Remodeling
unknown
Nancy R.
Jun 2016
Kitchen and Bath Remodeling
unknown
David D.
Jun 2016
Kitchen and Bath Remodeling, Countertops and Backsplashes
unknown
Patrick C.
May 2016
Kitchen and Bath Remodeling
unknown
Susan D.
Mar 2016
Kitchen and Bath Remodeling, Lighting + 2 more
.
Douglas B.
Mar 2016
Kitchen and Bath Remodeling, General Remodeling
unknown
Julie S.
Mar 2016
Kitchen and Bath Remodeling
unknown
Response from Jericho Home Improvements, LLC
"Dear [Member Name Removed]- My name is Christopher Edwards & I am the General Manager at Jericho. I will find out the status of your remodel & contact you personally on Monday. I truly apologize for the delay, but will get to the bottom of it. Chtistopher"
James H.
Mar 2016
Kitchen and Bath Remodeling, Countertops and Backsplashes + 3 more
The sales person that came to our house was a very typical sales person and definitely not a designer. That worked in our favor, because we had already made choices on what we wanted. The project manager (Michael Gross) and the master installer (Jim Kesterson) were great to work with. Area's around our kitchen were protected, the work area was cleaned everyday. Jim was on time everyday, and kept us informed on his comings and goings. The project took two weeks and Michael came to inspect the work being done at least 5 times. The attention to detail, demonstrated by both Michael and Jim, gave us confidence that the final outcome would be (and is) what we were expecting and paid for.
Cathy M.
Mar 2016
Kitchen and Bath Remodeling
unknown
Wilma D.
Mar 2016
Kitchen and Bath Remodeling
unknown
Response from Jericho Home Improvements, LLC
"Dear Mrs. [Member Name Removed]- I am truly sorry that you were dissatisfied with your project in 2014. I certainly wish I would have known then, so that I could rectify any issues that may have occurred. I would be more than happy to hear your input on how we can be a better company. My name is Christopher & I am the GM here at Jericho. Please call our main number at 913.596.0000 and ask specifically for me. Have a great day. Christopher"
Michael L.
Feb 2016
Kitchen and Bath Remodeling, General Remodeling + 2 more
Jericho mentions on there website they are not the least expensive but they will give a affordable price. The reason I'm doing this review is because the proposal insults ones intelligence. ONE shower tiled on the floors and walls and not a big shower at that the quote was $13,000 and that was after the discount. Needless to say we didn't need to go any further, we could do both bathrooms for less than that, much less. Jericho I understand you may have a great reputation for doing things right with the accreditations etc but you're costing yourself a lot of money in my opinion. Your trying to make a killing on one job instead of giving a great value and then reaping the repeats & referrals. We've had a few other quotes for the one shower and you were more than twice as much as the highest proposal so far.
Response from Jericho Home Improvements, LLC
"Dear Mr. [Member Name Removed]- We sincerely apologize that you do not like our pricing. It is unfortunate that you decided not to use our services to truly see what you are paying for. There will always be someone who can provide remodeling for less money. However, if you decide to research remodeling costs, I would suggest "Cost vs. Value" in Remodeling Magazine. You will find an unbiased audit of remodels in KC. This resource may give you a more accurate number for what the cost of your remodel will be. We wish you the best with whomever you choose to go with for your home improvement projects. Sincerely, Jericho Home Improvements"
Licensing
Bonded
Insured
State Contractor License Requirements
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FAQ
Jericho Home Improvements, LLC is currently rated 4.2 overall out of 5.
Monday: 7:00 AM - 6:00 PM
Tuesday: 7:00 AM - 6:00 PM
Wednesday: 7:00 AM - 6:00 PM
Thursday: 7:00 AM - 6:00 PM
Friday: 7:00 AM - 6:00 PM
Saturday: 10:00 AM - 2:00 PM
Sunday: 10:00 AM - 2:00 PM
Jericho Home Improvements, LLC accepts the following forms of payment: American Express, Financing Available, Check, Visa, Discover, MasterCard
Yes, Jericho Home Improvements, LLC offers free project estimates.
No, Jericho Home Improvements, LLC does not offer eco-friendly accreditations.
No, Jericho Home Improvements, LLC does not offer a senior discount.
No, Jericho Home Improvements, LLC does not offer emergency services.
Yes, Jericho Home Improvements, LLC offers warranties.
Jericho Home Improvements, LLC offers the following services: Bathroom & kitchen remodeling, replacement windows, siding.
Ask for details.