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"Project: Sample-Taking for possible asbestos in my 1935-built home A fallen tree damaged my roof & attic and caused cracks in popcorn ceilings & walls. SMART readily submitted proof of employees' IDs and current KS asbestos training certifications, at my request. "Pony" took samples, following US Consumer Product Safety Commission's precautions for taking asbestos samples in a home (ex: wore shoe covers; used plastic drop cloths; changed gloves with each sample; used spray bottle to dampen area so as avoid possible release of asbestos fibers while sampling, etc..). This mattered a LOT to me. Cost was per sample taken, rather than an upfront site inspection fee PLUS the cost per sample, as other companies required. Also was willing to bill directly to my insurance company. Certified, competent, courteous, knowledgeable, flexible, prompt, personable, professional and sensitive to customer's health & safety concerns. Also, used a reputable NVLAP-accredited lab to test samples taken. Happy to say, All samples tested negative for asbestos; so I'm as pleased as punch. Review by Gloria J in Kansas City, KS. ( 8/16/2023 )"

"Asbestos testing. Positive experience. Quick turnaround time. Fair price."

"Upfront completed the inspection as promised"

"Tyler was very timely, pleasant and helpful. I've already spoken to him about the next project and plan to have him back soon."

"I had popcorn ceiling tested negative for asbestos."

"We hired Mark & his crew to remove the old asbestos wrapped pipes in the basement of our 110 y/o home. Mark was friendly, professional and had a quote back to us within 48 hours. On the day of the project, his tram showed up on time, worked hard and knocked everything out same day. They left everything clean and tidy. Highly recommend these guys!"

"Removed asbestos from my basement. They checked thoroughly for all asbestos and removed every bit of it."

"Tri-State examined our attic and determined there was no asbestos to remediate. I applaud their integrity and professionalism."

"He is always on time."

"UPDATE: Since the situation below happened, Veteran Construction took charge of the situation and explained that the situation does not reflect their business practice or company policy on engaging potential clients. Therefore, I have updated my rating to a C since it perhaps was a misunderstanding with the individual. However, I will still leave the review below since it did happen and I would hate for this to happen to anyone else. I truly hope that this was an isolated incident.

After the company?s response, I have updated my statement to show that this was a disagreement with one of their
employees rather than the company:
After every hail storm that we get in Central Indiana, we get a flood of Storm Chasers come through our subdivision giving us "free estimates" on any damages on our roof and vinyl siding. However, I had never had one of them call me a liar and a thief for not accepting their free inspection/estimate. One of the representatives from "Veteran Construction" stopped by, he mentioned that they were going to be working on our street and he would love to have someone drop by to give us a free inspection/estimate on any damages from the storm. I politely explained that we were all set and thanked him for stopping by. He then asked how come we didn?t need an estimate. I explained that our roof was brand new and I had done an inspections of the vinyl siding and I didn't think we needed any help at this time. He then said that he was going to leave me with "a million dollar question" and he pulled out a piece of paper from a huge stack of duplicates from his folder. The paper was a double-sided "million dollar" bill with Ronald Reagan on the front. When I flipped it, it basically asked me if I thought I was good enough to go to heaven and went on
to explain that lies (even white lies, fibs, or exaggeration) were considered lying. It went on to ask if I was a thief and followed up with an explanation of what it means to steal. Then it told me that I needed to repent or I could end up in prison for being a liar and a thief. Even worse for me, I would not go to heaven but rather h***. I can't believe that someone would think that this is the right way to do business. I had my roof changed 3 years ago and on my inspection of the siding I found a small hole on the vinyl that I can fix myself. Other representatives from different companies just left their business card and asked me to call them if I needed help, which I would gladly do. This individual insulted me, my religious beliefs, and my principles just because I declined an inspection. I hope this was an isolated incident and it won?t happen again. It is best to separate business with personal thoughts on certain individuals. As Veteran Construction explained, I hope that the appropriateness of the situation was discussed with the employee so they know the difference."