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"Pasted below is the text I sent to the painter. I also sent pictures that I wish I could include here. The inside of the closet was already white and did not need painting but I asked him to bring the was color around the corner about Five inches, that would be the inner edge of the top straight down to the start of the baseboard inside the closet. What I got was a squiggly, messy line that range from 2 - 4 inches. Behind the bathroom door between the frame and wall edge were left unpainted, the same with the mirror above the sink. The we also area's the paint had missed in strips and around the towel bar. I sent Stephen the text hoping I would hear back with an apology and an offer to fix it. It has been a week and he has yet to respond. Text sent Friday August 28, 2020 Stephen, over all I'm happy with the job you did but while I appreciate your getting in and getting it done I do wish you would have slowed down just a bit because a great job is in the details. Nothing I can't fix but I shouldn't need to fix. I would have been happy to run to the store for painters tape if you found you didn't have any with you. I feel bad saying anything about this to you but customer referrals and review are the life line of a small business. If I feel like the service I received went above and beyond my expectations I make sure to leave a fantastic review and recommend to any friend, family member or patient in need of those services. My father was a small business owner. But if I am less than impressed I feel it is important to give the business owner feed back so they know why they might not be getting many referrals or glowing reviews. I hope you take it as intended, just as a heads up to what customers are seeing and thinking upon a close look at the finished product."

"Great job all the way through. Very professional. Highly recommended!"

"I would never hire this contractor to do any kind of work in my home. He scammed me out of thousands of dollars then did all sorts of work that was not up to code. I had to hire another contractor to re-do the work. The plumbing was all wrong. The electrical had to be redone. It was a disaster. So after 12 weeks without a kitchen, we had to fire him and hire someone else to do the job right."

"FerrensFlooring did an excellent job on my carpet in my new home! I got a call the day before they was coming from Menards saying they didn’t have all the carpet I needed. I panic. I called them and they kept me so calm and was saying it’s going to be all right, It’s going to be all right. And they were right I just had to go to another Menards to get more carpet but everything did turn out all right. They said they will be there at 9:30am to get started, they arrived at 9:25, very prompt. They were professional, they was nice, they was kind and they made my new home look fantastic! I will recommend them to anyone that’s trying to get their floors done. Thank you so much for making this experience so easy and thank you for keeping me calm. Stephanie Nichols "