CLASSIC CARPET & FLOORING
About us
One of Ten Winners of the 2014 Better Business Bureau 'Torch Award'. Founded by Karen Rose, Classic Carpet & Flooring has developed a reputation for being a trustworthy company. From the business’ beginning in Karen’s home over 30 years ago, Classic Carpet & Flooring has concentrated on selling quality flooring and providing expert installation at reasonable prices. This simple philosophy and our customers’ satisfaction with our work have helped our company steadily grow. The fact that most of customers come from word of mouth advertising helps keep our overhead low, which helps us keep our prices low. We have built a large clientele in the St. Louis area working with homeowners and business owners who are satisfied with our quality products, professional workmanship, and personal service. Today you can visit our store in Florissant, or we can bring carpet, vinyl, ceramic, hardwood and virtually any other type of flooring to your home for a free shop-at-home appointment. Beyond that, we work directly with most major manufacturers, ensuring the lowest prices on the best goods available. To complete the experience, we offer professional, guaranteed installations with some of the best mechanics in the business, all of whom have long-term relationships with our store.
Business highlights
Services we offer
& GRANITE COUNTER TOPS, AREA RUGS, CARPET, CERAMIC TILE, HARDWOOD, HARDWOOD SANDING & FINISHING, LAMINATE, SALES & INSTALLATION OF FLOORING, VINYL
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 90% | ||
| 8% | ||
| 2% | ||
| 0% | ||
| 0% |
"Thank you for the high marks. We appreciate it."
"Thank you for the great review. We really appreciate it."
"Thank you for the nice review. We really appreciate it."
"Thanks for the great review! We appreciate your business, and the good review. Thanks!"
"Hi [Member Name Removed], Thanks for the good review! I think the category is incorrect (we don't do carpet cleaning), but do carpet installation, and we appreciate the positive review. Thanks!"
"Thank you for the nice review! I'm very glad you are pleased."
"We're glad you're pleased with the work! Thanks for the nice review."
"Thanks so much for the business and the great review! We appreciate it."
The provider offered a very competitive price for the job so I hired them. The carpet removal went fine. The hardwood was installed in about half of the room and was done fine. The carpet inlay was not a typical job and was challenging but they corrected the problems. They were very service-oriented and when they learned I was completely satisfied, they were genuinely interested in correcting any problems to make sure I was happy with the final outcome. Mike was excellent to work with and I appreciate his attentiveness.
."."
The installer came and apparently the salesman had not relayed to the installer that I wanted the pattern to line up/continue with the 9" pattern from the kitchen. Fortunately I caught him before too much damage was done. At least he had enough sheet left to line up the sheet vinyl in one direction. Since I didn't want to wait another two weeks for a replacement order of vinyl, I decided to let him continue.
The installer did a little bit of caulking where the vinyl meets the wall tile, but I would have liked it to have been more uniform. I fixed this later myself.
I am using the company for another bathroom, but this time I am supervising each step very carefully.
"Thank you for the feedback. [member name removed], your initial salesman, has since left the company. I will have our installer double check everything in the 1st bath on our return visit and address any items that that need attention. I will also share your feedback with our employees. We appreciate your business. Thank you."
"Thank you so much for the nice review! We really appreciate the business and your great review."
"Thank you for the great review! We really appreciate it."
"Thank you for the nice review. We appreciate the kind words and your support."
His crew was very professional and had plenty of patience with all my questions. We paid 25% down and the balance was not billed until he knew we were satisfied with the job.
We are planning on putting more floors into our house. We will only deal with Classic Carpet.
"Thank you for the nice review. It was nice meeting you. We really appreciate your support."
"Thank you for the great review. We really appreciate you!"
"Thank you very much for the review. We appreciate the kind words. Thank you!"
"Thank you for the great review. We really appreciate your business and any referrals you could send our way. We hope you enjoy the new carpet. Thanks!"
"Thank you for the nice review. We really appreciate it!"
"Thank you for the nice review. We work hard at doing a good job, and it is really great to get such good feedback. I will pass on the compliment to our crew. Thank you very much!"
The team was AWESOME from the salesperson to the installation. They brought samples to our home discussed the advantages and disadvantages of the different materials and offered design advice. Their knowledge was great! We had been interviewing companies for about nine months and did not find anyone who measured up.
The installation crew was polite and went above and beyond what we expected. We will definitely use them again.
"Thanks so much, we really appreciate the great review!"
Licensing
State Contractor License Requirements
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